Hi Alan,

The only communication that we received from you was an email saying that you had purchased the item as a birthday present which was no longer needed, and asked to return then item in unopened condition. We therefore gave details on how to return. There wasn't any mention of damage at the time, was this done at a later date or have you mixed this up with a different online order? Please contact our sales team at sales@outdoorvalue.co.uk and we will happily assist.

Thanks