I bought a watch a while back and the order and delivery was excellent making me decide to continue doing business with this company. Unfortunately my second experience was far from satisfactory. The delivery date for the watch was supposed to be 10 days and it well past that due date by 10 days. It took me several phone calls before I got an answer about my purchase and promises of updated mails and calls to let me know about my order. So far the watch still has not been delivered and no information as to when (if ever) will the delivering will take place. Hope we don't have to get lawyers involved in order to get results. AT THE END ALL WAS TAKEN CARE OF AND AS A MATTER OF FACT I HAVE ORDERED 2 MORE WATCHES