This company is disgusting
This company is disgusting. They use live chat so they do not have to confirm any particulars as they would on the phone. I asked 6 times to speak to a manager but could not get past the staff to speak to one. What kind of company will not let you speak to a manager?
Their insurance is not even cheap, their 'free' breakdown service costs £20 a call out, let alone towing charges and the staff are rude. I was cut off from live chat.
My policy number is PTSB09665, client 893866 and you have my phone number on file. I accused your staff of bullying me when they would not let me speak to a manager.
Cathy Thomas
January 26, 2018
Unprompted review
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