I have found ShopTo very reliable in the past, but on this occasion they used DPD to send me my parcel.

DPD first tried to deliver my parcel to the wrong address, then twice failed to even attempt to deliver at all on subsequent days. Finally, after I had been granted an evening delivery slot, they attempted delivery in the middle of the day when I was not at home.

I still do not have my item.

I will never use ShopTo again while they use DPD as a courier.