Villa plus cancelled my prebooked holiday without authorisation and then charged me an additional 1700 as the price had changed and for administration fees. I give them 2 stars as the local (Cala D'or) representative was excellent. White goods (1 month booking) in the villa were upgraded as agreed but low quality goods reflects the minimal care and effort the current owner puts into maintenance of this villa. It is tired and needs a refresh including new shower curtains( hardly a huge expense!!?!)
I will not book with Villa Plus ever again. The protest of them cancelling the holiday, increasing the price Ashington a new deposit and charging administration fees fell on deaf ears, only with the intervention of my wife choosing not to re-book elsewhere to alleviate the hassle did this holiday go ahead with them. Never again. I spent 15k and even then I called a week before departure to amend the local registration of people going on holiday to be asked for a 10stg administration fee....stuff you. I told him where to go and put the phone down.