Review of 247 Home Rescue


Rated 2 out of 5 stars

Dont bank on them being there if you have a problem

I changed to 247 Home rescue when my introductory offer finished with another company. My boiler is old but I gave full details and they confirmed they would still cover it for a £95.00 excess. When my boiler broke down I paid the £95.00 and an engineer called out, stayed about 5mins and said he needed approval I then had a call from the company and said the boiler was beyond economic repair gave a lot of bull about the manufacturer assistance and said the wanted another £350.00. I didn't pay and called an independent engineer who fixed the dry fan bearing for £55.00. IN SUMMARY IF YOU HAVE AN OLD BOILER THEY MOST LIKELY WON'T COVER IT WHEN IT BREAKS DOWN UNLESS IT IS A MINOR FAULT.

March 10, 2017

Reply from 247 Home Rescue

Hi John,

We are un-able to locate your details as you have not provided us with a reference number.