They withdrew more money from my credit card
You were supposed to withdraw 1148 $ and you withdrew 1179 !!!! That is not acceptable
Reply from Easytobook
Dear Naji Hayek,
Greetings from EasytoBook.com and thank you for your review.
We only charged the amount of 1148.11 USD and do not know the reason why your bank applied a fee on the transaction. Please contact your bank to know more.
However, our FAQ http://www.easytobook.com/network/faq.htm#22 might be helpful to understand.
At times you may notice an additional charge on your credit card statement entitled, ‘International Transaction Fee’ or you may notice that the amount deducted is slightly higher than the price displayed on your booking confirmation / receipt. This may occur as many banks charge a foreign transaction fee on any transaction where the merchant institution and financial institution accepting credit card payment are not based in the same country. Please go this page of our site to know where we are located: http://www.easytobook.com/network/contactus.asp
Furthermore, the currency exchange rate and foreign transaction fee is solely determined by your bank on the day the transaction is processed. Should you have further questions relating to fees and exchange rates applied to your booking, please contact your bank.
If you require further explanation or assistance, please do not hesitate to contact us.
Best Regards,
The EasytoBook Team.