I have preorder 2 games from Videogame box have received one but the other I have no idea if it will arrive tomorrow (BF1). The company is run by a man called Dan Hutchings from the Wirral. I have emailed him as his mobile number is part of the transaction with my bank . Check your order date transaction . Put the number in on google and he comes up at a tennis club in Wallasey phone and email.
I emailed him but apparently the business has been sold to someone else. I don't believe that at all. He's registered on LinkedIn as the owner and various other business he runs. If the business is going under I'd have more sympathy and get a refund correctly but this is a failed sham of a business and any comments on the FB page are deleted immediately. DONT BUY