Review of Mobile Phones Direct Ltd


Rated 1 out of 5 stars

Beware, beware, beware - cashback process

Ok so be careful dealing with these guys.
The danger is the cashback process.
It makes the deal look cheap but the company counts on the fact that by staggering and complicating the cash back process (i.e. 6, 9, 12, 15 and 18 months or billing months 4, 6, 8, 10 and 12), a lot of people will misss out on claiming the cash back.
If the customer realises at some point and then try to claim the cashback offer later, they will say it has "expired".
Tells you what you need to know about this company.
JUST A POINT to consider - the company seems to have a lot of positive reviews on Trust Pilot. When I attempted to post this negative one, it was immediately removed with a claim that my order number was invalid. When I provided documentation proof, the post was then removed becaue it contained "accusatory/defamatory statements".
So I am trying again, and it has been an annoying process which I think many people would have just given up on..............again something to think about when assessing the reviews.

August 24, 2016