Ordered a Canyon mountain bike in December 2015,promised delivery in March 2016. The bike did not arrive. Component supply and moving to a new factory was the excuse this time,but promised delivery again in April.The bike did not come but promised again for May.
Rang them in May when the bike did not arrive told it was ready for shipping. When it did not arrive I was told it would probably come in June but they could not promise.
That is 6 months without a bike. Cancelled my order and bought a bike locally straight away. Steer clear of Canyon. All marketing and no product.