I have placed several orders with Madeleine and the quality of their clothes is generally good and their styles are a bit different. However, unlike most companies where you will receive your order within a few days, this company takes weeks or even months.

At the time of ordering, the company doesn't give any indication that certain items will be delayed. They just accept your order without items being available. I placed an order on 13 August for two items, one of them was delivered but I have waited and waited for the other to arrive. I have today (15 November) checked my order status to find that the second item was cancelled with no communication to me via email to notify me of this situation. I think this is really poor service and I am reluctant to use this company again.

Considering the high price of these clothes, I would recommend shopping elsewhere.