I've ordered 5 products from the company on their express delivery option, but for the one product (barbell set) they never delivered the bar. Since then, I've phoned them 6 times over 3 days to get an update on this. Everytime a rude person promises a call back once they have news from the courier. Once the phone was put down in my ear after pick up. Does not seem that they are willing to resolve this problem, and they and the courier are blaming each other for the mistake. Now there is only one option remaining: legal action.