Our warm air central heating fan failed on WEDNESDAY afternoon, I located a new motor/fan assembly at a good price at Plumbtraders. It was about the coldest day of the year here, I needed verbal confirmation of availability/delivery so reqested a call rather than order on line. Very shortly after, a pleasant, helpful youg lady rang me back. Delivery was promised for the Friday, the part arrived the next morning, THURSDAY and was fitted and working by 10.30AM. BRILLIANT !