Winstons Beds Reviews 43

I was looking for 3 mattresses for my new house and wanted only the very best. I did a lot of research and found that the top 4 high end mattress brands were Vispring, Savoir, Hastens and Winstons. I tried a few from all of them except Winstons as they sell online only.

From the 3 I tried, the diamond majesty mattress by Vispring was too soft. The Hastens 2000T I didn’t find it to be anything special at all. The Savoir No1 mattress was the best of those 3.

I was about to place the order for the Savoir when my wife asked if I had checked out Winstons as her friend swore their mattresses were the best she had ever slept on and she had previously owned a Savoir. So I went online and looked through Winstons website. I decided to give them a call and ended up speaking with Reese, who I continued to speak with over the next few weeks across a number of helpful calls. I went with his recommendation and purchased two of their no2 mattresses which were significantly higher in quality in terms of specification than the Savoir mattresses I had looked at. I also purchased their windsor mattress, which Reese explained isn’t available through the website and is only sold to certain clientele.

The no2 mattress, despite being higher quality, was well priced in comparison to the other brands. The windsor was priced similarly to those brands but the type and amount of materials used inside were incredible.

Anyway, long story short, we’ve had these mattresses for over a year now and I’m glad I listened to my wifes friends recommendation. Winstons mattresses are superior. The no2 is absolutely loved by my teenage son and daughter and my wife and I cannot fault the windsor mattress, it’s simply the best mattress we’ve ever had.

well after 3 months sleeping on cushions our mattress arrived, its like sleeping on a firm cloud, wondrous nights sleep and being metal free it doesnt act as an antenna to the smart meter, wifi, 5g electrosmog that for recent years had me suffering convulsions, now i sleep deep and dream the dreams of innocence and youth

My wife and I have been sleeping on our Winston's for a few weeks. We are both equally content thus far with the decision we made to invest in such a well-designed and constructed, and hence comfortable mattress. The Grand Luxe's extra coils are a nice touch... And we will lend our voice to singing Reese' praises.

We bought the Ancoats a year ago. We were advised by Winston’s it was likely a better ‘fit’ for what we wanted than the one I’d chosen. Their advice was informed and spot on. It is absolutely top class, still perfect after a year of use. Not too hot not too cold, not to hard or too soft yet supremely comfortable. The best mattress we’ve ever had.

From the first contact via the USA website I was completely smitten by the actual personal attention from the customer service associate. He spent over 45 minutes understanding my situation and offering recommendations that would suit me. He explained the importance of the mattress materials and how they were utilized in the construction of the mattress. I am in the USA and had some trepidation about the purchase and import, especially with our tariff implications. My worries vanished with seamless ordering through transport and delivery. Everything was coordinated by the attentive team and all communication excellent. The mattress itself has exceeded all my expectations! It is superior in every aspect. Elegant design and materials; supportive and comfortable. The quality is sublime. I purchased the Shropshire as a combination side and back sleeper. At times I questioned my judgement ordering sight unseen from the UK. All fears vanished upon delivery and I wholeheartedly believe Winstons is the only mattress for me. 100% recommend and so glad I trusted the other reviewers. I am eternally grateful that I found out about this company. Thanks to Reese and Aron for their stellar customer care! Thanks to the artisans who manufactured and assembled this mattress. (Thanks for shipping to the USA without damage!)

Reese at Winston's was exceptionally helpful and knowledgeable, and took the time to listen to my needs as a customer and then to talk through the various options. It took a few weeks for the bed to arrive because it is custom made. We live in Northern Ireland and requested a delivery date. Winston's coordinated delivery of our bed with the courier service which was seamless.

We are delighted with the products we have purchased from Winstons Beds, along with the excellent professional service and advice we’ve received.
The standard of workmanship is excellent on the 2 divans and 2 headboards.
We also purchased a kingsize Shropshire mattress which has proved to be extremely comfortable to sleep on.

We bought the Sherwood mattress for our existing bed. After sleeping on a latex mattress for over 12 years and experiencing excessive sweating due to menopause, it was time for a change. We were a little sceptical about buying online but Aaron at Winstons was incredibly knowledgeable. My husband and I have different builds, so being able to tailor each side of the mattress to our individual needs was a huge benefit, it meant we didn’t have to compromise on comfort. Now 11 months in, we can confidently say it’s the most comfortable mattress we have ever slept on. Thank you, Aaron and thank you Winstons.

The other day a friend asked me how I liked my new mattress and I was momentarily a bit flummoxed because I don't really think about my mattress (except of course, when I have to turn it). I suppose I must have talked to her when I was in the research stage several months ago.

I have just looked up the delivery date and it's now
about 99 days since I've been sleeping on "The Sherwood". The reason I don't think about it is that the mattress doesn't seem separate from me when moving about, turning over etc; it's not an impediment like other mattresses have been. So, perhaps for me the ideal mattress is one that I just don't notice!

I had some useful guidance from the company when choosing "The Sherwood". The delivery company was brilliant: very pleasant but respected the house etc.

I researched a lot of companies and read reviews before going with Winstons. There were many people who purchased expensive mattresses from other reputable companies but were really disappointed. It is reassuring to have a returns policy like Winstons but to be frank after all the research I did I just wanted to both love my new mattress and forget about it. I didn't want to have to return it. However, it was nice to know that possibility was there.
For me "The Sherwood" has been a brilliant blissful choice and I wish all of you the best in your mattress hunt.

Excellent quality double sided mattress at a fair price (which only seems to get more comfortable the more we sleep on it), delivered on time and with good customer service. What more can you ask for?Highly recommend.

I would like to thank Winston’s Bed for recommending Peter Reeds fitted sheets and pillow cases to go with the mattress I had purchased previously, a perfect match and superb quality.
John.

From start to finish the customer experience has been first class.

Reese has been so helpful with advice about the correct firmness rating etc.

The delivery team were exceptionally helpful too.

We purchased the Pashmina and had a fantastic first nights sleep, what a beautiful mattress, it looks and feels what it is, total quality.

I cannot recommend this company enough for their clear passion for their craft and dedication in serving their customers.

Thank you!
Tracey

We bought a super king Shropshire mattress. Originally it was a firm one which didn’t correspond to my weight. I didn’t listen to Rees’s recommendations in the beginning so ended up with a very firm one but thankfully he was very understanding and rectified the situation/replaced it free of charge. Now we have a medium Shropshire mattress which is amazing, plush and supportive at the same time. Very good quality. I would definitely buy from Winstons Beds again!

Stumbled across this company whilst looking for some high quality divan beds for my boys.

The prices were somewhat out of my budget being someone used to buying IKEA beds. However, we decided to spend more money on something that could potentially last a lifetime instead of something made from chip board and particle board.

We were able to customise the springs on the Divan to have them firmer. It took about 4 weeks to make. The two person delivery team were impeccable. Didn’t need to ask for them to take off their shoes. Installed the beds, mattresses and took all the packaging away.

The delivery company also delivers for 20 other manufacturers. They said that this bed company was the best out of all the bed companies they deliver for in terms of quality. They collect the beds from the factory itself and said they have seen how meticulous the craftsman are. I have no reason to doubt them since they are a logistics company catering for other firms.

I was very nervous to place the order from a company I never heard from. However I’m so glad I did and Reese was excellent in sorting out a package for my boys.

If you are considering this company, I wouldn’t hesitate based on my personal experience. They are known within the business through selling via direct channels rather than direct to consumer. I’m glad I stumbled upon them and that they don’t spend huge money on marketing which they then pass on to the customer.

I need to save up for a new bed from them for myself and wife now.

I recently snapped up an emperor sized Aura mattress from Winstons with an extra firm spring tension. I've got to say, I'm chuffed with it. This mattress hits the sweet spot between being supportive and plush. I had several chats with Rebecca from the Winstons customer service team. She was a star and really knew her stuff and helped me choose wisely. Given that I'm a bit on the heavy side at 22 stones, her nudge towards the extra firm springs was bang on. Since I've been sleeping on the Aura mattress, the irritating hip pain I had with my old mattress is gone. The support it gives my whole body is smashing. My wife, who's 19 stones, has been having a good kip as well. It's cracking how well the mattress suits us both. I'm well impressed. Big thanks to Rebecca for her sound advice and cheers to Winstons for their dedication to making sure their customers are happy. If you're on the hunt for a quality mattress that ticks all the boxes for comfort, support and easing hip pain, the Aura mattress is worth a gander.

Great product , Outstanding customer service. We bought a Cotswold medium firmness on Reece's measured advice and have found it to be perfect for us. Looks and feels like it will last forever. Other mattresses we have slept on since purchase seem quite frankly, awful!

The Customer Service from Winston's Beds was dramatically better experience than I had with any mattress company. The sales team asked incredibly relevant questions about the sleep needs of both my Wife and I, and helped direct us to a split mattress designed to accommodate both of us. They were also able to walk us through the process of importing a mattress to the US and gracefully handled a LOT of questions from me before I committed to a purchase. Even when shopping at other mattress brands at even higher price points than Winston's, I did not get the personal, knowledgeable service that I got from Winston's.

Now, a Winston's mattress is absolutely an investment, and I do not wish to downplay the expense, but having slept on my mattress for several months now, I absolutely believe that the value is there. I have had substantially less back and body pain than with our previous mattress.

We replaced one of those well-known mattresses that is shipped rolled up in a box, and inflates itself when you open it's bag, and the difference in quality is simply staggering. If the mattress lasts the 10 years that Winston's manufacturing partner warranties, I'll be very happy. If it lasts the next 10 years that Winston's warranties, I'll be ecstatic.

I whole-heartedly recommend Winston's to anyone shopping for a mattress, as the quality is on par with much more expensive products, and for the quality that is apparent when you first lie upon one of these beds, you'll feel the value from day one.

The only downside is that as an International customer, I couldn't get the white glove install they offer their UK customers. However, the Zip and Link system made it possible for us to move this mattress to our room, and has greatly facilitated the maintenance of the mattress, as we only ever have to handle half of it at a time. Wholly recommended.

I have waited a month before writing a review because I wanted to be sure of the sleeping experience; and I can say, without a shadow of a doubt, this is the most comfortable mattress I have ever slept on.
The quality is every bit as good as Reese said it would be. The time you spend identifying the right mattress, support, and feel is well worth it.
Customer service and attention to detail is excellent, Reese was brilliant, and throughout we felt valued customers who were listened to. We could not have asked for a better experience. We had a slight hitch with delivery but Reese was there to resolve it quickly and smoothly.
If you are looking for a quality bed and / or mattress, I would recommend Winstons Beds without hesitation - British company, top notch product, excellent service.

After having 2 faulty emma mattresses, we decided to look for a proper sprung one, we chose the ancote and my goodness were we glad it's bliss, supporting , comfortable, no more aches and pains, don't want to get out of bed in the morning . Hooray!!

Very pleased with our mattress. Can barely feel each other turning over. Weve only had it 2 weeks but we are already sleeping better. Great even to get an email telling us its due to be turned.i would recommend to anyone who says they need a new mattress. We went for the Alderley. The only thing i questioned with them is, how do we know we have the correct mattress as it doesnt say…. Alderley medium on mattress