Whitegates Barnsley Reviews 223

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

From start to finish excellent service. Steve came out to value our house and we felt comfortable with him, we sat n chatted and we felt he was the right person to sell our home. So after p... See more

Company replied

Rated 5 out of 5 stars

Just recently sold mum and dad’s house through Whitegates and they were fantastic our family would like to thank Will and Sarah and all the staff for their help and support

Company replied

Rated 5 out of 5 stars

From start to finish, Whitegates have been incredible. Exceptional estate agent. Phones answered politely. Calls returned swiftly. Friendly but professional. A refreshing service. I am so glad I chose... See more

Company replied

Rated 5 out of 5 stars

If your looking for good old fashioned customer service, look no further than Whitegates. The team are all incredibly friendly, approachable & will go above & beyond for you. We have used Whitegates... See more

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Company details

  1. Real Estate Agents

Written by the company

We've been selling and letting property in Barnsley and its surrounding villages since 1978. What gives us our longevity? We're approachable, experienced, professional and friendly, and we're always on the lookout for customers like you. Our team of property experts will see that all your property needs are met. Contact Whitegates Barnsley today and we'll get you moving!


Contact info

4.9

Excellent

TrustScore 5 out of 5

223 reviews

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1-star


Rated 5 out of 5 stars

Just recently sold mum and dad’s house…

Just recently sold mum and dad’s house through Whitegates and they were fantastic our family would like to thank Will and Sarah and all the staff for their help and support

October 9, 2025
Unprompted review
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Reply from Whitegates Barnsley

Thank you ever so much for your glowing review and five-star rating. We are thrilled to hear about your satisfaction with our service. We look forward to assisting you with any future property needs. Kind Regards, all of the sales team.

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Rated 5 out of 5 stars

From start to finish excellent…

From start to finish excellent service.
Steve came out to value our house and we felt comfortable with him, we sat n chatted and we felt he was the right person to sell our home.

So after putting it up for sale, Will was absolutely fantastic. Keeping in touch weekly, and when we had our buyer Will went through every step with us.

He kept intouch throughout, we had a brilliant service from beginning to end.

Even on actual sale day, we had a couple of questions which Will answered straight away.

Thanks again for such excellent service and enjoy your chocolates

October 1, 2025
Unprompted review
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Reply from Whitegates Barnsley

Dear Karen, Thank you ever so much for your glowing review and five-star rating. We are thrilled to hear about your satisfaction with our service. Our team is committed to delivering exceptional experiences, and your feedback is immensely appreciated. We look forward to assisting you with any future property needs and thank you for the chocolates. Kind Regards, all of the sales team.

Rated 5 out of 5 stars

An excellent service

An excellent service, all ‘round!
Will, in particular offered us ‘up to the moment’ information, professional and kind. We would definitely recommend Whitegates to anyone selling their property. Well done

September 9, 2025
Unprompted review
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Reply from Whitegates Barnsley

Dear Brenda, Thank you for your glowing review! We are thrilled to hear about your positive experience with our service. Our team is committed to providing exceptional support and it's wonderful to know we hit the mark for you. Looking forward to assisting you again in the future. Warm regards, The Sales Team

Rated 5 out of 5 stars

Excellent service from Will and the…

Excellent service from Will and the team. Would highly recommend.

September 6, 2025
Unprompted review
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Reply from Whitegates Barnsley

Dear Jo, Thank you so much for your kind words and the five-star rating! We're thrilled to hear that you had an excellent experience with Will and our team. . Best wishes Whitegates

Rated 5 out of 5 stars

Very pleasant staff

Very pleasant staff. Explained everything well, easily contactable and quick to respond. No issues at all

August 29, 2025
Unprompted review
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Reply from Whitegates Barnsley

We're delighted to hear about your positive experience! Thank you for acknowledging our team's efforts to be accessible and responsive. We strive to maintain clear communication and are thrilled to have met your expectations. Your satisfaction is our top priority! Warm regards, The Lettings Team

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Rated 5 out of 5 stars

First Class, Exceptional Service

From start to finish, Whitegates have been incredible. Exceptional estate agent. Phones answered politely. Calls returned swiftly. Friendly but professional. A refreshing service. I am so glad I chose Whitegates, Barnsley to sell my house. All staff have been excellent but Will has been a constant support and really worked hard to ensure the sale went through.

August 15, 2025
Unprompted review
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Reply from Whitegates Barnsley

Thank you so much for your lovely review! It's lovely to hear about your positive experience with us. We're thrilled you found our service refreshing and the team, especially Will, supportive and diligent. We truly appreciate you choosing Whitegates, Barnsley, and we're delighted we could make your property sale a success. Your acknowledgment means a lot to us.

Rated 5 out of 5 stars

Friendly

Friendly, kept updated at all times. Liaised with solicitors well

August 15, 2025
Unprompted review
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Reply from Whitegates Barnsley

Thank you so much for taking the time to review our office this is very much appreciated.

Rated 5 out of 5 stars

Very helpful I can’t thank Will enough…

Very helpful I can’t thank Will enough for
Helping for sale to go through all ways got back to me to let me know how things were moving on a credit to White Gates thank you Will

August 1, 2025
Unprompted review
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Reply from Whitegates Barnsley

Thank you so much for your kind words and for awarding us a 5-star review. Your kind words about Will is so much appreciated.

Rated 5 out of 5 stars

Excellent service

Moving home is a stressful time but at Whitegates Will was always at other end of phone and sorted stuff out for me. He also kept us up to date on what was happening throughout I really can’t thank him enough.

July 24, 2025
Unprompted review
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Reply from Whitegates Barnsley

Dear Gill, Thank you so much for your kind words and for awarding us a 5-star review. We're delighted to hear about your positive experience with Will, who prides himself on being there for our clients every step of the way. Your feedback is greatly appreciated and we're thrilled we could help make your move less stressful. Thank you from the entire Whitegates Team

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Rated 5 out of 5 stars

From start to finish Will was…

From start to finish Will was brilliant. Kept us updated throughout the whole process which was smooth and straight forward.

Will was polite. Honest and down to earth we couldn't have asked for anyone better to assist us in buying our forever home.

Thanks again. Brilliant.

Luke

June 13, 2025
Unprompted review
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Reply from Whitegates Barnsley

Dear Luke, Thank you so much for your wonderful review and for awarding us a five-star rating. We're delighted to hear that you found the process smooth and straightforward, and that Will's consistent updates were helpful to you. We strive for excellence in every interaction and it's rewarding to know we've made your experience a positive one. Wishing you all the best in your new home, from all of the Sales Team.

Rated 5 out of 5 stars

Whitegates Barnsley

From start to finish, the team at Whitegates Barnsley have been outstanding, giving advice when needed and communication has been excellent throughout. Special mention to Will who has kept us updated at all times and is an asset to the business. I would have no hesitation in recommending Whitegates Barnsley and we will definitely use them again in the future!

June 13, 2025
Unprompted review
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Reply from Whitegates Barnsley

Dear Tony, Thank you so much for your glowing review and the full 5 stars! We're delighted to hear about your positive experience with Whitegates. It was our pleasure to keep you well-informed and assist in moving your sale along smoothly. We look forward to the opportunity to serve you again in the future. Best wishes, The Whitegates Team

Rated 5 out of 5 stars

Good experience with Whitegates

Good experience with Whitegates. Kept me updated constantly throughout and help moved my sale along.

May 23, 2025
Unprompted review
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Reply from Whitegates Barnsley

Dear Ashley, Thank you so much for your glowing review and the full 5 stars! We're delighted to hear about your positive experience with Whitegates. It was our pleasure to keep you well-informed and assist in moving your sale along smoothly. We look forward to the opportunity to serve you again in the future. Best wishes, The Whitegates Team

Rated 5 out of 5 stars

Excellent service. Amazing team

From beginning to end with a few bumps in between the service we have received has been first class. Thanks to Will, who is an absolute treasure and for whom nothing is too much. Communication is the key, and both Will and Sarah have surpassed my expectations when giving feedback. I can not recommend Whitegates of Barnsley enough. Keep up your amazing practice, and thank you for all your help.

May 9, 2025
Unprompted review
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Reply from Whitegates Barnsley

Dear Mrs W, We're overjoyed to receive your glowing review and are thrilled to have supported you throughout your journey – bumps and all! Thank you for choosing Whitegates Barnsley. We look forward to delivering exceptional service again in the future. Warm regards, The Sales Team

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Rated 5 out of 5 stars

Great service from Whitegates!

Whitegates were a very professional service. Easily contactable, and great communication by Will in the Barnsley office.
Towards the end of the sale, Whitegates were actively chasing all parties which was really helpful in ensuring our sale went through as quickly as possible.

March 14, 2025
Unprompted review
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Reply from Whitegates Barnsley

Many thanks for your very kind and lovely review this is very much appreciated.

Rated 5 out of 5 stars

The Best Estate Agent in Barnsley!

We have just sold our family home of 72 years with Whitegates. It was a very emotional time for all concerned and Will at Whitegates was just lovely and so attentive. I found his service First Class, he was so patient and he actually listened to me. He answered every email, returned calls ever so promptly and was just so helpful and honest, we even laughed - a LOT! I would not hesitate in recommending Whitegates as they are very professional in their field and, in my experience, the best in Barnsley!

February 28, 2025
Unprompted review
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Reply from Whitegates Barnsley

Thank you for taking the time to post this lovely review and are so pleased you were happy with the service you received. Your comments have been passed to Will and the team. Best wishes from all at Whitegates.

Rated 5 out of 5 stars

Second time using Whitegates..wouldn't go anywhere else Amazing

From start to finish, our experience has been stress free...our primary contact was Will, who is incredibly helpful, patient and easy to get on with...Sarah is also another brilliant asset to Whitegates...together they make a brilliant sales team...so pleased we used them again. We received excellent advise and nothing was too much trouble...
I would advise anyone to use Whitegates...no hard sell...up front honesty...happy customers

February 25, 2025
Unprompted review
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Reply from Whitegates Barnsley

Thank you for taking the time to post this lovely review. We are so pleased you were happy with the service received for a second time. your comments have been passed over to the team. Wishing you all the best in your new home, from all of the sales team.

Rated 5 out of 5 stars

Highly Recommended

Graham and his team have been managing our rental property for us for 10 years and have seen us through taking tenants to court and arbitration, both times working out in our favour thanks to their hard work and diligence. We can’t thank them enough for their professionalism, experience and approachability, nothing was ever too much and they ensured our property was maintained to a good standard. We would highly recommend Whitegates Barnsley and wouldn’t choose anywhere else should we decide to enter the rental market again. Thank you!

February 19, 2025
Unprompted review
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Reply from Whitegates Barnsley

Thank you so much Natalie for this lovely review, your lovely comments regarding our lettings team, Graham Rachel and Terri is very much appreciated

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Rated 5 out of 5 stars

Excellent Service

Professional, efficient service with a friendly local touch. Nothing too much trouble, went the extra mile. I would highly recommend Whitegates for sales or lettings.

February 14, 2025
Unprompted review
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Reply from Whitegates Barnsley

Thank you got taking the time to post this review and we are pleased you were happy with the service you received. From all of the sales team

Rated 5 out of 5 stars

Both Will & Sarah in Sales are exceptional

Cannot thank Will & Sarah enough. They were so supportive throughout the whole process of us finding our forever home to then picking up the keys. They go above and beyond to ensure both vendor and purchasers are happy thus ensuring all parties are happy. Thanks so much guys.

February 1, 2025
Unprompted review
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Reply from Whitegates Barnsley

Thank you for your very kind words which have been passed onto the sales team. We wish you the best of luck with transforming your new home!! Best wishes, From all of the sales team.

Rated 3 out of 5 stars

I recently worked with Whitegates…

I recently worked with Whitegates Barnsley for selling and purchasing a property. The team, including Will, Sarah, and Steve, were professional, friendly, and efficient, helping us navigate through a challenging time. They managed to sell our house quickly, which was impressive. However, the conveyancing process recommended by Whitegates was frustratingly slow, dragging on for months with unclear updates. While the team itself was supportive, the drawn-out and confusing conveyancing left me somewhat disappointed. Overall, a mix of great personal service but hindered by process delays.

October 27, 2024
Unprompted review
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Reply from Whitegates Barnsley

Dear Erin, Thank you for taking the time to share your feedback. We're thrilled that Will, Sarah, and Steve provided professional and friendly support, ensuring a quick sale. We're sorry to hear the conveyancing process didn't meet your expectations. Your insights are invaluable and we're looking into improving our recommendations to ensure a smoother experience in the future. We appreciate your patience

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