WatchNation Reviews 976

TrustScore 5 out of 5

4.8

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's delivery service, highlighting its speed and efficiency. Consumers also appreciate the competitive prices and the overall value they receive for their purchases. The ordering process is generally described as smooth and hassle-free. People express satisfaction with the level of service provided, particularly the helpfulness and responsiveness of the staff. Many reviewers mention positive experiences with order fulfillment. However, there are mixed opinions regarding the website, with some customers experiencing issues. A few reviewers mention that they would have appreciated the watch strap adjusted before shipment.

Based on these reviews

Rated 5 out of 5 stars
Verified

Looking for an unusual watch for wife’s birthday,found it here,at reduced price from other places as well. Postage was quite quick,overall seems a good place to come back to. Obviously,the proof of th... See more

Rated 5 out of 5 stars

I bought a Hamilton Khaki field blue dial watch with 15% discount in website 3 days ago. delivery was swift. excellent customer service. definitely will recommend to my friends. Keep it up!!!

Rated 5 out of 5 stars

It was amazing experience with Watchnation, easy buying no hassle. A tip if you want your watch next day avoid weekend when ordering. I brought Seiko Conceptual Chronograph with Green Dial. ABSOLUTE t... See more

Rated 5 out of 5 stars
Verified

Bought a new watch at what was the best price on the market at the time. The watch arrived well packaged the very next day and I was very pleased with the quality and fit of the watch. Watch Nation... See more

Rated 4 out of 5 stars
Verified

I carelessly lost my Seiko watch that I had bought more than fifty years ago, and am very glad I was able to replace it with a mainly identical one. But I cannot wear it yet, as I am unable to adjust... See more

Rated 5 out of 5 stars

Thank you for your excellent collaboration in my order, packing, and prompt delivery of this very nice,puristic,Bauhaus-design watch / Junghans,model Max Bill, hand-winding, 34 mm diameter/. Merry... See more

Rated 4 out of 5 stars

Nice fast delivery, can’t complain there. Only gripe is that I noted the wrist size when checking out so as the watch would be ready to go once received but it hadn’t been adjusted so I have had to p... See more

Rated 5 out of 5 stars

Ordered a Seiko skx009j1divers watch with red and blue 'Pepsi' dial monday afternoon and received it today. Excellent, the watch is absolutely outstanding, and I purchased it at a very good price, esp... See more

Rated 3 out of 5 stars
Verified

I didn't understand the adjustable clasp. I gave my wrist measurement as 21 cm. When the watch arrived the two arms of the bracelet totalled 21cm so I thought there had been some confusion.. The perso... See more

Company replied

Rated 4 out of 5 stars
Verified

Lovely watch.. just as expected! My purchase is good value and arrived promptly. My only complaint is that I requested the metal bracelet be reduced to fit my wrist. Unfortunately this didn't happen... See more

Rated 5 out of 5 stars
Verified

Watch Nation staff were quick to respond to my inquiries (email). Their products are competitively priced and ship fast. They also offer an optional complementary watch bracelet adjustment service s... See more

Rated 5 out of 5 stars

Found a very nice Seiko Sports 5 1968 recreation at a substantial savings with this store. It was shipped the day I ordered it, and it arrived the next day. Top quality, everything in order and... See more

Rated 4 out of 5 stars
Verified

Was easy to navigate the website. Ordering was simple. Price in line with market. Delivery very fast with decent comms. Only reason no 5 is because there must always be room for improvement right? Wou... See more

Rated 5 out of 5 stars

Amazing customer service Ordered Seiko SKX009K1 and WatchNation had it available. Ordered this on Saturday and was delivered on Monday. Genuine Seiko watch With 12 months warrantee. Fantastic prod... See more

Rated 5 out of 5 stars

Ordered a Seiko Samurai from WatchNation, absolutely blown away by the level of customer service. The watch arrived the following day, with the bracelet perfectly adjusted to fit my wrist. It arrived... See more

Rated 5 out of 5 stars
Verified

My watch arrived exactly in the time that was stated. Boxed beautifully and exactly what I ordered. Watch National kept me updated on how my order was being processed. I will definitely use this compa... See more

Rated 4 out of 5 stars
Verified

The only minor criticism is that the watch colour is lighter than what's shown in the website picture. Other than that, very happy with the overall service: quick delivery, received in good condition... See more

Rated 4 out of 5 stars

Purchased a Seiko 5 from watchnation, website as easy to use, comms and delivery was very good as was the price. The inly downside was that I asked for the strap to be adjusted and it wasn’t which now... See more

Rated 5 out of 5 stars

Excellent service and outstanding delivery. Ordered Friday late afternoon and the watch arrived next morning. Can't say the same about the watch but that was my choice of purchase and nothing to do w... See more

Rated 5 out of 5 stars

Enquired about a Seiko Prospex Solar Diver via email, confirmed available from stock, visited shop to view and made purchase - at the best price by far ! Nicely laid out premises and staff are friendl... See more

Rated 5 out of 5 stars

I've always wanted a Rotary watch so when my old watch packed up, I searched and found Watchstation selling Rotary watches. The price was competitive and the style was just what I wanted. I placed an... See more

Rated 5 out of 5 stars
Verified

I ordered during the early black friday sale and got a fantastic price on a watch that I have been eyeing up for quite some time. Watch arrived well packaged the following day, super impressed with sp... See more

Company replied

Rated 5 out of 5 stars
Verified

Excellent service and very helpful once prompted. I need a longer strap which is available foc from the manufacturer. They were unaware of this but after I told them the watch was ordered, strap fitte... See more

Rated 5 out of 5 stars

I purchased the Seiko pepsi V175-0AD0 watch from watchnation at a steal of £225 compared to everyone else ranging from £299/£350 Could not be more pleased chunky dials that look and feel good quality... See more

Rated 5 out of 5 stars

Bought a seiko srpd27k1 from watchnation, for £50 cheaper than anywhere else on the internet. Watch arrived exactly as promised in pristine conditions. I'll use them again and they are highly recomme... See more

Rated 5 out of 5 stars
Verified

incredible service as ever. Watch arrived within 24 hours, an additional strap, ordered later, was at my door within 18 hours. excellent website, ease of ordering, straps to your fitting/ measure etc.... See more

Rated 5 out of 5 stars

First time using Watch Nation and I will 100% be using again. Fantastic service and insane delivery. Ordered at 3:45pm & it was delivered by 12pm the next day. Also I had to show ID and sign for deliv... See more

Company replied

Rated 5 out of 5 stars
Verified

Ordered watch expected to take the normal five days to deliver. But I was wrong delivered the next day great experience and would definitely use again

Rated 5 out of 5 stars
Verified

Amazing company to buy from!! I started getting interested in Orient watches recently and wanted to buy three from their website because prices was really competitive. Being new to watches, I want... See more

Company replied

Rated 5 out of 5 stars

Fantastic service, really good communication on a query i had on a product. Super fast delivery also

Rated 5 out of 5 stars

Received a watch I purchased for a xmas gift. Accessory was not attached. Sent an email to customer service to explain, return label sent straight away, posted same day and the next......it arrived... See more

Rated 5 out of 5 stars

The online shopping is secure with fast shipping and quick responses to questions. I had to make a visit in store and the service was first class. They are really passionate about watches and I left... See more

Rated 5 out of 5 stars
Verified

Because you delivered everything that you said you would , and not many companies do that in my experience. A big thank you from me . Very happy with the delivery ahead of time ,The product was in top... See more

Rated 3 out of 5 stars
Verified

I like the watch, however I find it annoying when I Ieave the watch off when I go to bed at night it stopps, and I have to reset the time in the morning?

Rated 5 out of 5 stars
Verified

It arrived in two days and was well packaged. The only bug bare is that my fella Roy bought the watdh and you have to have an email address, which he doesn't, so he had to use mine, I get loads of... See more

Rated 5 out of 5 stars

Recently purchased a seiko srpd11k1 from watch nation,delivered on time. Tried to buy this watch from 2 high street jewellers who took payment and after week's of waiting cancelled the order due... See more

Rated 5 out of 5 stars

Ball Chronometer much cheaper than elsewhere, and from an AD. I got email support with my purchasing at 1.00am, the watch shipped the next day and is perfect (arrived safely on time RMSD by 1.00 pm).... See more

Rated 5 out of 5 stars
Verified

Quick, responsive and helpful customer service when asked about order despatch. Prompt tracked delivery. Well packaged. And - they were very competitive in price. Deff recommended.

Rated 5 out of 5 stars
Verified

A top purchasing experience. Very clear and accurate description of the watch - at a very competitive price. Delivery was speedy and the watch was well wrapped.

Rated 5 out of 5 stars
Verified

The watch was in perfect new condition via the manufacturer & delivery was achieved shortly after.

Rated 5 out of 5 stars
Verified

Great price ,delivered within 2 days if I was in got it next day after. Well packed

Rated 5 out of 5 stars
Verified

Very simple ordering process Secure packaging delivered promptly Good communication Can recommend

Rated 5 out of 5 stars

Skagen Freja Lille Greystone LiteHide™ Leather Greystone Dial Women’s Watch. This is my fifth Skagen watch. Purchased this one from WatchNation as it was a very reasonable price. Paid for next day del... See more

Rated 5 out of 5 stars

I ordered a Ball Fireman Victory which was delivered promptly without any problems. When I ordered though, their webpage advertised that some items of free Ball merchandise were also available when... See more

Rated 5 out of 5 stars

Unfortunately I ordered the wrong Model from WatchNation..So I was a little disappointed..Even though the sale did not go through, the People here were very Professional about the situation..I think i... See more

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Company details

  1. Watch Store
  2. Watch Manufacturer

Information provided by various external sources

WatchNation, located in Chester, is an official supplier of some of the worlds most well-known and prestigious watches.


Contact info

4.8

Excellent

TrustScore 5 out of 5

976 reviews

5-star
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1-star

Replied to 71% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars
Verified

Good prices for unusual watches

Looking for an unusual watch for wife’s birthday,found it here,at reduced price from other places as well. Postage was quite quick,overall seems a good place to come back to. Obviously,the proof of the pudding will be if I need any back up or repairs which I haven’t needed yet.

October 2, 2025
Rated 5 out of 5 stars

Skagen Freja Lille Greystone LiteHide

Skagen Freja Lille Greystone LiteHide™ Leather Greystone Dial Women’s Watch. This is my fifth Skagen watch. Purchased this one from WatchNation as it was a very reasonable price. Paid for next day delivery and watch arrived early this morning. This is a very elegant looking watch and is intended as a gift. All in all very pleased with the shopping experience.

October 10, 2025
Unprompted review
Rated 5 out of 5 stars
Verified

Great!

Fast delivery, great price and excellent communication- very happy!

September 29, 2025
Rated 5 out of 5 stars

I bought a Hamilton Khaki field blue…

I bought a Hamilton Khaki field blue dial watch with 15% discount in website 3 days ago. delivery was swift. excellent customer service. definitely will recommend to my friends. Keep it up!!!

September 26, 2025
Unprompted review
Rated 4 out of 5 stars
Verified

I carelessly lost my Seiko watch that I…

I carelessly lost my Seiko watch that I had bought more than fifty years ago, and am very glad I was able to replace it with a mainly identical one. But I cannot wear it yet, as I am unable to adjust it for my wrist (The size holes are too small).

September 4, 2025
Rated 3 out of 5 stars
Verified

I like the watch,?

I like the watch, however I find it annoying when I Ieave the watch off when I go to bed at night it stopps, and I have to reset the time in the morning?

September 8, 2025

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