The Watch Club Reviews 360

Super friendly,Great to deal with. Incredible one of a kind pieces. Would definitely recommend them 5⭐️

I would highly recommend the Watch Club to anyone seeking not just a beautiful timepiece but also a superb customer service. Thank you Matt for all your help.

With all due respect I apologise i bought another rolex elsewhere so it was 3 from yourselves. Daytona being returned only because was faulty was the facts of the matter and the yaughtmaster I lost a fair amount on as wasn't happy with size and as for third watch Matt offered me a free polish with it I never claimed so I still believe you should never have taken another 250 off it. Honestly wish I had kept now as other dealer where I bought my new yaughtmaster 40 from said he would sort something for me but it was too late, and for the record I will never change mind and will never return unless you want to send me the 250 you took just because yous thought to do as I am in market for a another 1 you can guarantee it will not be yourselves I purchase from.

Danny was super helpful and the quality of the watch I acquired was nothing shy of excellent

Great place and experience

Very pleased with my experience at the Watch Club and the service I received from Maria along with the rest of team including Andrew and Matt. Professional approach, no hard sell, a fair price and they showed a lot of patience with me while I made a decision. Love the new watch!

TWC had a great selection and were very helpful even after the sale.

Excellent service, great stock.
Team was very helpful and informed.
👍

The Watch Club advised me well, made the purchase effortless and ensured the watch strap fitted perfectly. The watch itself is immaculate and I am extremely delighted with my purchase. Would strongly recommend to anyone looking for a quality pre owned watch.

Easy to deal with
Knowledgeable fast transaction
Would use again

Melanie was a fabulous consultant, showing me multiple watches and talking through some of the unique aspects of each. The watch I bought, a fairly rare JLC, malfunctioned, no fault of the Watch Club, six weeks on and Matt, Tracy and Melanie have taken very good care of me, working immediately to remedy the repairs and get my watch back to me. I look forward to continuing to work with the team there.

Really fab experience with Matt. I was directed to Watch Club by my brother in law, and found a beautiful 2000 Submariner Date. Matt took his time to talk to me about all the features and elements of the watch, as well as showing me through an Explorer II and Explorer I I was interested in. Really knowledgeable, helpful and honest. The help from Melanie when I came to pick up, with adjustments, advice on care and maintenance was fab. Matt has still been helping me with advice after sales. Now I understand why my brother in law signposted me to Watch Club. Highly recommend!

Wonderful boutique. Brought a lovely timepiece from Matt. He was the consummate professional — knowledgeable, approachable, and clearly passionate about what he does. The level of service was outstanding from start to finish, with Matt taking the time to walk me through the details and ensuring I was completely comfortable with the purchase. A seamless, enjoyable experience that felt personal and professional in equal measure. Highly recommended.

Fast and easy experience! Matt knows his stuff! Highly recommend.

A top notch place when it comes to quality products and quality service. A friendly and knowledgeable staff makes it a memorable shopping experience. Highly recommended without hesitation.

I was strolling through Royal Arcade and had in the back of my head that I wanted to buy a Submariner Date and I had actually joined a waiting list at an AD the day prior.

We were greeted at The Watch Club after making a spontaneous appointment and Matt produced an unworn 2024 Submariner Date which was exactly what I was looking for. I couldn't believe my luck. Matt was really knowledgeable and we almost bought a Daytona for my partner as well!

Couldn't recommend more! I fear I will be back soon purchasing another beautiful watch!

Matt was extremely professional, welcoming and knowledgeable. Various watches discussed in my price range and I got to try on several watches before settling on another submariner (there is obviously something I like about subs)! The watch is immaculate, and it was very fairly priced. Matt removed links to get the fit correct while we waited and couldn't have been more helpful. A bonus was my other half was kindly gifted chocolates for her patience whilst we nerded out about watches! Many thanks Matt for an amazing watch and a great experience.

A completely spontaneous walk through Royal Arcade and I spotted an Explorer II that I had been after for a while, Matt couldn't have been more knowledgeable and helpful (or a better salesman...) and within 20 minutes the purchase had been made. I will definitely make a call to Matt the first stop on the search for any future watches.

Excellent service again, timely communication and shipping, would definitely recommend.

I recently purchased a neo-vintage watch from the shop and couldn't be happier with my experience. The watch was in great condition, and I was greeted by Matt warmly as soon as I step in the store. Matt was incredibly helpful and knowledgeable - he answered all of my questions regarding parts and bracelet in great detail. The shop's attention to detail and commitment to quality are evident. I would highly recommend them to anyone looking for a pre-owned luxury watch.

Great company, excellent communication, great watch, fantastic price