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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's extensive selection of high-quality products, including vitamins, herbs, teas, and supplements. Consumers appreciate the clear labeling of products, which details their uses and benefits, making it easier to make informed choices. People also value the affordable prices and the availability of specific vitamins that are difficult to find elsewhere. The company's delivery service receives high marks for its speed and efficiency. Reviewers are pleased with the fast shipment and careful packaging of their orders. Consumers also appreciate the user-friendly website and the ease of placing orders. In addition, customers highlight the excellent customer service, noting the staff's friendliness, knowledge, and willingness to assist with personalized recommendations.

Based on these reviews

Rated 5 out of 5 stars

The selection of herbs, teas, and supplements is unparalleled. I love how each product is clearly labeled with its uses and benefits, making it easy to choose what I need. The staff is always friendl... See more

Company replied

Rated 5 out of 5 stars
Verified

It’s really hard for me to find some specific vitamins, for example , D3&K2 drop format vitamins in expected mg. Thankfully always I find what I’m looking for here. Fast shipping and easy transaction.... See more

Company replied

Rated 5 out of 5 stars
Verified

Good service. I've been purchasing from Vitaminestore regularly. My orders always arrive on time and in good condition. They offer a wide variety of brands, and it’s always very easy for me to fin... See more

Rated 5 out of 5 stars
Verified

Shop is providing an excellent customer service. I had some issues with the order and the branch in Leiden responded very quickly and positively to resolve them. Highly recommend!

Rated 4 out of 5 stars
Verified

I recently purchased vitamins through their website. The ordering process was very easy and straightforward, but unfortunately, the delivery took much longer than expected. Although it stated 5 busi... See more

Rated 4 out of 5 stars
Verified

Always so easy to find and get everything you need online. A bit of the shame that the store in utrecht is now gone, the personal advice and friendly customer service will be greatly missed!

Rated 5 out of 5 stars
Verified

It’s been years I’m a customer of Vitamine store and I can only recommend it!

Company replied

Rated 5 out of 5 stars
Verified

The transparency about the ingredients and about the review. It’s convenient to receive online advices. Answer’s to questions are posted online so that all the customers can benefit from it. Within ma... See more

Rated 5 out of 5 stars
Verified

They have great products. As a vegan I really like their vegan multi vitamin and algae oil. They have really fast shipping. I’ve been ordering supplements from them for years never had a problem

Rated 5 out of 5 stars
Verified

Great quality products , good prices and Great variety. The delivery was as promised, speedy and convenient. Love it!

Rated 5 out of 5 stars
Verified

Lovely variety of healthy products. The articles are also interesting and of great value and interest for me.

Rated 5 out of 5 stars
Verified

Great selection of products, I can choose the time of delivery and the product is exactly as described on the website.

Rated 5 out of 5 stars
Verified

Good assortment, I found all the necessary dosages and forms of vitamins. It was especially important for me to find magnesium bisglycinate. Convenient site, easy to find what you need and place an or... See more

Rated 3 out of 5 stars
Verified

The items were not well packet, being glass jars , they should have been wrapped up better to reduce risk of breackage. They arrived ok this time but I think it was just luck

Rated 4 out of 5 stars
Verified

The pakaging is handy and easier to take along for the day. And combined daily vitamines are well daily needed for the common human intake.

Rated 4 out of 5 stars
Verified

I had to contact customer services due to an issue with the product when it arrived. I was impressed by how quickly they came back to me and resolved the issue.

Company replied

Rated 4 out of 5 stars
Verified

I have bought once from this shop and I'm very satisfied, the menu with their products is very helpful, for sure I'll do again orders

Rated 5 out of 5 stars
Verified

This website is legit, shipping was fast with a great selection of vitamins. I am very happy and did not have any issues.

Rated 5 out of 5 stars
Verified

Very fast shipment and the products are always well packaged! All the supplements I’ve gotten so far are of high quality.

Company replied

Rated 5 out of 5 stars
Verified

The site is user-friendly. The order was made easily and was delivered in Brussels swiftly. Efficient as usual! Thank you

Company replied

Rated 5 out of 5 stars

Vitaminstore has a great selection of quality products at affordable prices. I ordered yesterday and my package is already en-route to PostNL! :-)

Company replied

Rated 5 out of 5 stars
Verified

The fastest delivery (less than 24 hours, from NL to BE) and the best price I could find for the vitamins I wanted. Excellent. Thank you very much.

Company replied

Rated 5 out of 5 stars
Verified

Best place to order your vitamines online + they appreciate you via loyaltypoints and regular discount moment Note: store are also good with good advise

Rated 5 out of 5 stars
Verified

Good variety of quality products. Fast delivery. I was disappointed by a one day delay. But. Otherwise reliable.

Company replied

Rated 5 out of 5 stars
Verified

The supplements have good ingredients and the delivery is efficient. It’s easy to find on the website what I needed

Company replied

Rated 5 out of 5 stars
Verified

The help provided in store with the different types of options available and matching it to suit your needs is by far a good personalisation touch that I recommend

Rated 5 out of 5 stars
Verified

Very trustable. Offers a wide variety of products. Customers service is great. I recommend.

Rated 5 out of 5 stars
Verified

Great products, very happy with them and the offer from the Vitaminstore.

Rated 5 out of 5 stars
Verified

Every time i order with you, delivery is fast and perfect in every detail I am very satisfied.

Company replied

Rated 5 out of 5 stars
Verified

Very happy with the service, order to shipment speed, communication and packaging. Will buy again

Company replied

Rated 5 out of 5 stars
Verified

Very good service, fast delivery, quick responses if needed, highly recommend

Rated 5 out of 5 stars
Verified

Great store, they have lots of good products and ship fast and are reliable.

Rated 5 out of 5 stars
Verified

I ordered the vitamins and they came the next day, excellent service and very easy to order. I will order from them again and again. Plus they have an excellent selection!

Rated 5 out of 5 stars
Verified

I have ordered now several times and every time the order arrives on time and the communication is good. I will keep on ordering from tjemy

Rated 5 out of 5 stars
Verified

I've been a client of Vitaminstore for several years now. They delivered good supplements in good condition, and when that was not true, they worked with me to rectify the situation. To boot, their of... See more

Rated 5 out of 5 stars
Verified

I am very satisfied because the product was packaged very professionally. It was shipped same day at no additional cost.

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Company details

  1. Vitamin and Supplements Store
  2. Hair Product Store
  3. Health and Beauty Shop
  4. Herb Shop
  5. Natural Foods Store
  6. Skin Care Clinic

Written by the company

Vitaminstore is sinds 1998 de gezondste retailer van Nederland. Met een professioneel team met een achtergrond in sportvoeding, voedingssupplementen en natuurlijke cosmetica probeert Vitaminstore haar klanten altijd een eerlijk en bewust advies te geven omtrent hun voeding en uiterlijke verzorging. Lees het verhaal achter Vitaminstore: https://www.vitaminstore.nl/service/over-vitaminstore

Vitaminstore, jouw persoonlijke Health Coach

Written by the company

Contact
De klantenservice van Vitaminstore staat altijd voor je klaar op werkdagen tussen 9:00-12:30u en 13:00-17:00u! Heb je vragen of opmerkingen mail dan naar info@vitaminstore.nl, bel 020-2457685, of start een chat met een van onze Product Specialisten via vitaminstore.nl. Wij proberen je zo snel mogelijk van dienst te zijn.
Verzending
We verzenden jouw bestelling binnen 24 uur *en leveren binnen 1-2 werkdagen*. Bestellingen vanaf 25 euro worden gratis verzonden binnen Nederland, België en Duitsland. Bij bestellingen tot 25 euro betaal je slechts 3,95 euro verzendkosten. (* indien product op voorraad). Onze eigen merk Vitaminstore heeft altijd gratis verzending!
Eenvoudig betalen
iDeal, Paypal, Credit Card, Achteraf betalen. Geen extra transactiekosten bij ons!
Producten
Bij ons vind je 100% gezonde voedingssupplementen, de beste merken sportvoeding en de zuiverste natuurcosmetica. Vitaminstore voert een breed assortiment gezondheidsproducten en verkoopt onder andere de bekende A-merken Solgar, Orthica, MÁDARA en Weleda. Onze merk Vitaminstore is met hun gunstige prijs-kwaliteit verhouding een unieke toevoeging aan het assortiment.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

36K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 27% of negative reviews

Typically replies within 1 week


Rated 4 out of 5 stars
Verified

Great Great Customer Service, Slow Shipping

I recently purchased vitamins through their website. The ordering process was very easy and straightforward, but unfortunately, the delivery took much longer than expected. Although it stated 5 business days, my order didn’t arrive for over two weeks.
When I eventually visited their store in person and explained the situation, the staff was very attentive and helpful. They took my order number and ensured everything will be resolved. To my surprise, my package arrived the very next day.
Overall, while the online shipping experience was disappointing, I really appreciate the excellent customer service I received in store, which made up for the delay.

September 24, 2025
Rated 1 out of 5 stars

Fiasco

Fiasco! Don’t trust them with next day delivery First and the last time I am buying something from them Never again

October 2, 2025
Unprompted review
Rated 5 out of 5 stars
Verified

Excellent customer support in Leiden

Shop is providing an excellent customer service. I had some issues with the order and the branch in Leiden responded very quickly and positively to resolve them. Highly recommend!

September 11, 2025

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