Wein & Vinos Reviews 135,657

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, reasonable prices, and the high quality of its wines. Consumers appreciate the user-friendly website, accurate wine descriptions, and top-notch customer support. Many reviewers have become loyal customers, preferring this company over local stores for their wine purchases. People highlight the fast and reliable delivery service, often mentioning that orders arrive on time and are well-packaged. The selection of wines, especially Spanish wines, is highly regarded, with reviewers expressing satisfaction with the variety and the ability to discover new favorites. The company's commitment to providing good value and a seamless shopping experience is a recurring theme in the feedback.

Based on these reviews

Rated 5 out of 5 stars
Verified

Great wine selection as good as described. Very fast and well packed delivery all at a very good price. Highly recommend.

Rated 5 out of 5 stars
Verified

The wines were of high quality, delivered quickly and accurately, well packed, and with an excellent price/performance ratio.

Rated 5 out of 5 stars
Verified

Very good wines at a great price. Reliable service, delivery, and support when needed.

Rated 4 out of 5 stars
Verified

The goods arrived in complete without damage. It has taken 3 days to prepare the order for shipping, I think its too long by any standards in 2024. Shipping itself was relatively fast therefore 4 star... See more

Rated 4 out of 5 stars
Verified

I like the wide selection. I like special tailor made offers. I am missing free transport to Prague.

Rated 5 out of 5 stars
Verified

Really good spanish wine at a good price and quick delivery.

Rated 5 out of 5 stars
Verified

Perfect packing / right on time / good price but good price only for the first level vines.

Rated 5 out of 5 stars
Verified

Good, wine, good customer service with delivery update , All good :)

Rated 5 out of 5 stars
Verified

Quick and inexpensive delivery. Good value for an excellent wine!

Rated 5 out of 5 stars
Verified

Good wines at a fair price. Intuitive and informative website, excellent service, and reliable delivery.

Rated 3 out of 5 stars
Verified

Apart from a couple of Bottles (from at least 100) in the past all wine was enjoyable, some more than others. However this is becoming more of a problem, in the last two deliveries a House Red was cor... See more

Company replied

Rated 4 out of 5 stars
Verified

I have ordered already many times and everytime quick delivery and outstanding quality. This time (mess up at Deutsche Post / broken bottles) there was a delay of approx 1,5 weeks and for compensation... See more

Rated 4 out of 5 stars
Verified

I get the selection of 12 different bestsellers regularly and I'm very pleased with the wine selection. My only negative comment is the fact that we can't choose a specific delivery date and time. It... See more

Rated 5 out of 5 stars
Verified

I'm in Australia and send the Wine as a present to my Brother Rolf in Oldenburg / Germany, unfortunately I haven't heard back from him since. Perhaps the Wine killed him, naaaah, only kidding, I'm sur... See more

Rated 5 out of 5 stars
Verified

I've been ordering from Wein & Vinos for over two years now and its always been great. The website is simple and easy to use, the descriptions of the wines are accurate, and their customer service is... See more

Rated 5 out of 5 stars
Verified

I have ordered wine from Wein & Winos the last couples of years and I am very pleased. I have ordered Special offers annd surprises sometimes and I must say that I never ever had a bad bottle. T... See more

Rated 5 out of 5 stars
Verified

Excellent wines at reasonable prices. I have never been disappointed with the wines I have ordered. I tend to like dry whites and rioja reds. Have tried quite a variety and have always been happy... See more

Rated 5 out of 5 stars
Verified

If You like and love mediterranean wine & lifestyle, this is the Place out of Spain to get it directly at home. All the wines I tried were as described and expected: delicious. Thanxs a lot for... See more

Rated 5 out of 5 stars
Verified

I am fan of Spansh wines, so I am generaly familiar with al wine region. You are one of the best opportunity to get a lot of Spanish wines. At the and of the day, I am very satisfaction with your s... See more

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Company details

  1. Wine Store

Written by the company

Vinos.de - seit 20 Jahren der größte Online-Fachhändler für spanische Weine in Deutschland. Über 1800 Weine warten auf Sie!


Contact info

4.8

Excellent

TrustScore 5 out of 5

136K reviews

5-star
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1-star

Replied to 96% of negative reviews

Typically replies within 48 hours


Rated 5 out of 5 stars
Verified

Good

Good, wine, good customer service with delivery update , All good :)

February 10, 2025
Rated 1 out of 5 stars
Verified

you split the order into 2 different…

you split the order into 2 different deliveries and one of them didn't arrive to my apartment

November 20, 2024
Wein & Vinos logo

Reply from Wein & Vinos

Buenos días,

thank you for your review.

We are sorry that you had trouble with the delivery of your order.

If an order has to be dispatched in several parcels, it may happen that they end up on different conveyor belts and/or in different vehicles for capacity reasons, so that one part of the delivery reaches you earlier than the other.
As a rule, however, both we and DHL will of course endeavour to get the delivery to you in as few transport stages as possible.

If you have any further difficulties, please contact our customer service team directly.

Best regards

Wein & Vinos
Kundenservice

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