Venedan Reviews 4

TrustScore 3 out of 5

2.9

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2.9

Average

TrustScore 3 out of 5

4 reviews

5-star
4-star
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1-star


Rated 1 out of 5 stars

I fear a scam

I fear a scam. I placed an order and they were sure quick to charge my credit card. However, several weeks later I have not received anything at all. There is no telephone number for customer service and my e-mail requests for information send me back a message that they were undeliverable due to the address I was trying to send them to.
Do not fall for their BS. I doubt it's even a real company. Notifying the Attorney General of my state.

December 12, 2020
Unprompted review
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Rated 4 out of 5 stars

Quick feedback

This is not my first order. I have ordered a dog collar and watch in the past.

The quality of the products is acceptable/good for the price.

The problem I had is that I received my order after 3 weeks. The other order was fine and arrived quickly. I contacted the customer support and they apologized due to the usual number of orders they had received at the time.

I would recommend hiring part-time fulfillment employees when your company receives a high flow of orders so delivery times don't get too delayed.

Please consider this in future...

Thank you for your service.

April 22, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent overall

Great experience, great prices, and great customer service! As a first-time customer I didn't know what to expect, but had no problems.

April 21, 2019
Unprompted review
Rated 5 out of 5 stars

Great prices and good customer support

I bought a dog harness on this website.

I do a lot research on prices before I buy a product and their prices are quite similar and sometimes even more affordable than Amazon.

They also offer Free shipping which is great (at least when I made my purchase).

I had a question about the product size and their customer support got back to me within 24 hrs (my personal meter for good support)

Overall I had a good experience with this company.

April 16, 2019
Unprompted review

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