The company is honest in their policy. Keeping to terms as far as one uses money and pays upto the minimum requirements monthly. Constantly increasing credit card amount, thereby recognising ones... See more
Company replied
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
Based on reviews, created with AI
Vanquis serves over 1.7 million borrowers and savers in the UK. But while we may be a bank, we see ourselves as different from the traditional high street banks. You don’t need the highest credit score to borrow from us. You don’t need the biggest bank balance to save with us. We’re here for everyone who wants to manage their money better. Whether you're building your credit score, cutting your bills, or saving for your next move, we could help you take life's opportunities. We’re Vanquis – the bank that’s got your back.
United Kingdom
Replied to 98% of negative reviews
Typically replies within 24 hours
I WILL GIVE VANQUIS TOP MARKS,THEY WERE VERY HELPFULL TO ME IN ISSUING MY NEW CARD,AND ITS ACTUALL HELPED ME OUT A LOT.AND I APPRECIATE ALL THEY HAVE DONE FOR ME ,SO TOP MARKS ALL THE WAY FROM ME GUYS.
Helpful and always there when I need it
Reliable payments everyone accepts
And never a hassle
Reply from Vanquis
Simple application procedure and the app made the balance transfer seemless
I have been with Vaquis for long time started at 150 and still on 150 limit and yet other cards I took after Vaquis have increased several times
Reply from Vanquis
Submitted my request to close my savings account with Vanquis 2 days ago. However, I still have no confirmation email, no funds in my destination account, I cannot log back into my Vanquis account.
Not impressed and will not recommend.
---
Provided more details as per Vanquis' request, via Trust pilot platform. We shall see if this gets resolved.
Reply from Vanquis
easy to use direct debit is good they give you notifications before prior date, if you do regular payments they can increase your credit overall good
Reply from Vanquis
Reply from Vanquis
This company builds up you hope and then just say no
Reply from Vanquis
Can not fault these guys.... Very helpful when needed... The card charges are not that much and easy to use.
Reply from Vanquis
Would be 5 stars but I really do not like the fact that you do not have an online live chat function in your app. Its 2025 dude!
Reply from Vanquis
Always clear and precise communication very helpful support when required
Reply from Vanquis
Vanquis are amazing to deal with
I only have one down side the app crashes a lot when trying to make payments I bank transfer now easier
Reply from Vanquis
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.