USA BUILDERS DEPOT 

BEWARE OF THIS “BUSINESS”! Tons of errors with our order, terrible communication and customer service. They sent us the wrong product TWICE IN A ROW! Their Customer Service Manager tried to blame us for their error and has twice claimed they sent a partial refund that never arrived. After they stopped replying to us we started leaving negative reviews and that Customer Service Manager suddenly got back in touch THREATENING MY FAMILY WITH A LAWSUIT! Hard to tell where their incompetence ends and their cruelty begins. Would gladly see them in court before ever doing business with them again.

Do not buy from this company. They shipped me the incorrect door two times. The third time, they shipped me a door that was bent, scratched, and covered in glue. After emailing and calling them ceaselessly for weeks, they agreed to a 50% refund and to pick up one of the incorrect doors. Then they completely stopped replying to emails and calls. That was weeks ago. They owe us $2,000.

This is my second order. The first order was delivered and 3 planks were damaged so I had to place a second order

quality very well made beautiful color great customer service

I ordered a sample. I never received it as I think it was lost with my change of address. I called USA builders and they quickly shipped another sample to me at no charge. I love the high quality product and I will be ordering these panels for my entertainment center .

I had a couple of panels that were delivered damaged and they quickly sent a replacement out and free of charge. The product is beautiful and easy to install.

Transaction was smooth and easy, CS answered all my questions.

Delivery came in as a surprise, we never received tracking. For commercial properties, this is a bit challenging if not coordinated effectively.

Lastly, 2 boxes arrived, with 5 of the panels being destroyed. I'll likely want to coordinate a different delivery method next time if allowed to do so.

According to the driver, he received the items in poor condition so it's difficult for me to determine the root cause whether this was in the warehouse or in transit.

Sent the wrong item. Took forever to pick up product. And then picked up at wrong location. Rarely answer the phone. Just a terrible experience.

My order was easy to make, communication was good, and I received my order in a timely manner.

Thank you for sending me the same of acoustic panel, it arrived timely and without issue. Although I’m not ready to order the product as yet, it’s helpful to see the same and true color for my planning. Kind regards!

Samples I received are fantastic .. ill definitely be ordering outdoor panels from this company ..

Two attempted deliveries and both showed up damaged. When order was cancelled and refund requested it took a week for a response and the threat of a charge dispute before a response was received and refund processed.

Unfortunately this company has some good products. They are sadly not reputable with their advertising and promotion of those products. They have multiple prices listed differently on different platforms and boast free shipping but do not honor such. When confronted they refuse to communicate or explain and simply cancel orders after a weeks wait time.

This steel door is just what my home needed! It's incredibly sturdy and adds such a clean, modern look to my entrance. No only do I feel more secure, but it also really boosts the overall curb appeal of my house.

This steel door is just what my home needed! It's incredibly sturdy and adds such a clean, modern look to my entrance. Not only do I feel more secure, but it also really boosts the overall curb appeal of my house.

Just installed the exterior wall cladding and it's like my home got a complete makeover! It took so modern and stylish and it was so easy to put up. I'm really impressed by how durable it is too, no more worrying about the weather.

This exterior wall cladding has totally upgraded the outside of my house! The installation was breeze and it's made my home look modern. The best part is that it's really weather-resistant, so I know it's going to hold up for years to come.