Uniuni Reviews 1,219

Ordered a $120 Pop Mart LABUBU for my daughter’s birthday. UniUni somehow managed to make tracking more confusing than a mystery novel: “Out for Delivery,” then “Failed Delivery Attempt – Severe... See more

Uni said they delivered my package. They posted three pictures on their tracking .. 1 showing that it was on the front porch. But a close-up of the package showing complete address has a completely d... See more

UniUni continues to not deliver to homes in our small mountain community. They have left numerous packages on top of the first set of mailboxes they get to. (Where some pick up their mail). I just ex... See more

Absolutely horrible in every aspect!! First they returned my package to the warehouse stating my address was wrong even though it wasn’t and I never received a phone call, then they told me it would t... See more

I stayed home all day waiting for a delivery — no one came, no knock, no doorbell. But I got a text saying they “attempted” delivery and missed me. Complete fabrication. This is not just p... See more

If I could give negative stars I would. I had a delivery scheduled through this company on 9.28. Driver arrived and is seen on camera standing at bottom of my stairs and throws the package up the stai... See more

This is the worst delivery service I've ever encountered. The package was sent by AliExpress for my granddaughter's birthday and never arrived. On the 16th, the package was handed over for delivery a... See more

What a rip off. The web site showed a large container with many treats and the package that arrived today has 4, 1 inch square treats that bare no resemblance to what is shown on the web advertisement... See more

Tracking from the company I ordered from says Uniuni has had my package since October 1st but it hasn't updated since then. When I try to track on Uniuni tracking, it says the neither of my 2 tracki... See more

There was an issue with address. It was updated online on 28 Sept 2025, and with Uniuni staff. The package was sent back to warehouse. I never received parcel.They returned it to the vendor. They are... See more

This company is unbelievably unreliable. My package keeps getting marked as undeliverable even though my address and buzzer code are completely correct. The drivers simply do not bother to read deliv... See more

I wish I could give negative stars. This review is specifically for the Fort Myers, FL location. I used to do deliveries for this company, and I strongly recommend that no one applies here — it’s the... See more

It is incomprehensible how this company can still possibly be in business. The sheer display of abject incompetence is astounding. They have lost packages, stolen packages, failed repeatedly with deli... See more

I would give negative stars if I could. I don’t know how this company stays in business. Apparently they accept packages and just keep them. I was literally sitting on my front porch waiting for th... See more

This company is the epitome of incompetence. I ordered something from The Dermstore and accidentally messed up one of the numbers in my address. I corrected it on The Dermstore web site and corrected... See more

I'm in the process of getting another shipment of my goods from an eBay dealer who has tried to help with a package that Uniuni showed delivered. Picture submitted showed the box on concrete. No way o... See more

Every time an order is supposed to arrive using GoFo, it always says attempt to deliver failed, verify address, , check phone, check around, check with neighbors, etc. Address & phone are always... See more

Absolutely horrible company. They must pay their workers with monolopy money. 2 packages of mine have been either dropped off in the middle of the sidewalk on a random street or at a completely differ... See more

Tracking is useless. No ETA given. Been sitting "in transit" for 7 days. Whenever I open a ticket with support it gets automatically closed within minutes without a response. I am livid that Henr... See more

This is the WORST COMPANY EVER!! First they keep saying failed delivery attempt but they have not attempted to deliver. Ther customer service is non existent. I have been waiting 3 days for my packa... See more

I would give zero stars if I could. My package was marked as delivered by UniUni, but I never received it. I went to check just 10 minutes after the delivery notice — and there was nothing there.... See more

DO NOT USE THIS COMPANY. I would give negative stars if I could. Driver left package outside and visible. I tried contacting them number times and the “help” line. It was a series of employees who di... See more

The biggest scam company ever . I have never in my life been through this. I spent over a hundred dollars just to never recieve my package. I can't believe this happened to me right before my birthday... See more

they do not communicate, they dont update, they flat out lie about attempting to deliver. no one answers the phone, they send e-mails acknowledging the fact they lie about delivery attempts, stating t... See more

Avoid at all cost. Drivers are third-party using their own personal vehicle. Always miss delivery with them. Customer service is non existent.

If it was possible to rate zero stars, I would. Every time I get a shipment from this company, it is marked as a failed delivery attempt with no reason indicated, with no attempt to contact me. Writin... See more

This company often lose his packages or they deliver them two doors down from my house. I always brushed it off as long as I got my package. But yesterday this delivery driver decided to walk up my dr... See more

My package was stolen by the delivery person. I know this because who take pictures in their car? I will never order from them again. Fck that delivery person hope nothing good come to yo... See more

I agree with so many others!! ZERO stars. This stupid company has marked one of my packages as "out for delivery " for two days. Then i received an email about failed delivery. We were home ALL DAY an... See more

This is by far the worst delivery company I’ve ever dealt with. Their driver stole my package, and the audacity is unreal — they even took a delivery photo first before stealing it! The picture... See more

Three orders and two were given to random people WALKING ON THE SAME BLOCK as my apartment building. No name/address verification whatsoever. What a shite company! Even after I telephoned them with... See more

I will never purchase anything from any merchant using this delivery service. They attempted to deliver at 11:30PM and the driver can't deliver to a post office box because the business is closed. Tri... See more

I wouldn’t give them any stars, but since we have to I decided to do the lowest possible! Shipping company SUCKS!! Package has been out for delivery since the 18th and all the website says is “delayed... See more

If I could give zero stars I would. Driver took a picture of package, can't make out where the photo is a close up.package has address and gate code right on it. Neighbor thinks it is front gate. Well... See more

Newly built home with a new address! I reached out multiple times before order went out for delivery to let them know the shipper changed the address because They couldn’t find the correct address on... See more

I had never heard of this company until Hubble Contacts started using them this month. We live in a rural area but easy to access everything. I didn't even get a notice on the door & the only reason... See more

I would like to give zero stars. Tracking states wrong address and was unable to deliver. Verified the address, it was correct and it says package is going back to warehouse for six days. Warehouse is... See more

My Ebay package was never delivered! I was home all afternoon with only the screen door closed & was able to either see or hear any delivery happening. UniUni claimed confirmation of item delivered on... See more

I just moved into an apartment building. The previous tennents have not lived here in at least 6 months. I just got a parcel from UniUni for the people who lived here before me. Which was over SIX... See more

So I had gotten two packages, two days apart and they said they were from uniuni. I went outside to go check for my packages and they were gone, they claimed they had proof of delivery, I looked at sa... See more

If I could give negative stars I would. It's been 2 weeks and they're holding my package hostage at this point. They don't communicate, they lie, and they are slow. How do you still function as a busi... See more

100% trash what do they do with the enormous amount of packages they don’t deliver? wouldn’t this be theft? these people are stealing everyone’s stuff. should be closed and prosecuted. trash! absolut... See more

Absolutely horrible experience. Had two separate packages fail delivery three times, and have NEVER had another delivery attempt fail from any other company. I will never be ordering from a company th... See more

Some with legal authority to reject a business license needs to go after these folks. Delivery driver clearly stole our package. It's clear the company has no requirements for delivery photos. Our pho... See more

Horrible they rip your packages up and even if you have a huge sign saying “put in basket” they don’t. Acting like it’s so hard to do simple things.

TL;DR, You better pray to God when you find out your package is being delivered by these guys, because there's a good chance you will never get it. I live on a military base, which is important to... See more

Rating: ★☆☆☆☆ (1 star – can’t go lower) Uniuni is an absolutely terrible company. Their driver broke into our home to deliver a package and then blamed us. When we tried to escalate, Uniu... See more

Very Bad Service In this Week My Two orders are not delivered Because of Undeliverable address, Even addresses are not difficult to reach out..... Very Bad Service UniUni Needs Close Unprofessional... See more

Today I lost two parcels from this company. The delivery driver did not come up to my apartment to deliver these parcels even though I asked her to. She did take pictures of the parcels but they were... See more