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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the booking process as smooth, user-friendly, and transparent. People appreciate the clear price breakdowns and quick confirmation emails, which make travel planning less stressful. The competitive prices offered are also a significant advantage, often beating those of other websites. Consumers highlight the exceptional customer service, with staff members being described as helpful, patient, and proactive in resolving issues. Reviewers specifically commend the agents for their attentiveness, professionalism, and willingness to go the extra mile to ensure customer satisfaction. The prompt and efficient handling of inquiries and bookings further contributes to a positive overall experience.

Based on these reviews

Rated 5 out of 5 stars

I started off as a skeptic and had second thoughts but the whole process of excellent customer service coupled with relevant updates changed my mind. Gary, our travel agent did a phenomenal job and we... See more

Rated 5 out of 5 stars

I had a fantastic experience with this agency. Their customer service was extremely fast and responsive . At first I thought it was a scam because the fare I got was also $800 cheaper than what I foun... See more

Rated 5 out of 5 stars

Travel Merry, and its agent, Barry Anderson, were helpful in getting my ticket booked. He took the time to explain what was happening and possible remedies. Everything turned out great! Nice work. I p... See more

Rated 5 out of 5 stars

By far the lowest fares. There was a little mix up with my payment because I had already booked the flight with another carrier and then saw how low TravelMerry's rates were so I cancelled those rese... See more

Rated 3 out of 5 stars

Travel Merry has more back and forth than I expected (9 emails and 4 phone calls in 3 days), which speaks to its diligence and responsiveness. Luckily, Jin Smith is doing flight check-in on our behalf... See more

Rated 5 out of 5 stars

I had a really good experience making a flight reservation through TravelMerry. They got me tickets at a cheaper rate than the current price. Sabrina and Chloe helped me guide through the process over... See more

Rated 4 out of 5 stars

This is my 1st time booking my flight with Travel Merry . Check ticket online and I called customer service and they book my flight the way I wanna do. Clive Adamas was a great guy, very helpful and... See more

Rated 5 out of 5 stars

I recently booked my flight through your service and wanted to share my appreciation. The process was smooth, user-friendly, and transparent. I especially liked the clear price breakdown and quick... See more

Rated 5 out of 5 stars

Originally I was a bit sketched out by TravelMarry, but I took a leap of faith and it turns out they are the real deal. They have very competitive prices, their price was less than half of what my Cha... See more

Rated 5 out of 5 stars

Barry was very helpful and was able to help me out with all my requests quickly. He was very responsive and knowledgeable. I had a wonderful experience with the support team

Rated 5 out of 5 stars

I cannot praise enough the excellent customer service that I have received. I ordered tickets that were very affordable for my son and I and then yesterday added a ticket for my grandson. Both tim... See more

Rated 5 out of 5 stars

It was a great experience, I was able talk to a member and got amazing price for my ticket to Cancun. Almost half of what other prices were. Very easy and great customer experience.

Rated 5 out of 5 stars

The representative named Jin Smith was very helpful, clear and most importantly he was descriptive of everything I needed to know and I’d ask. Very happy with his assistance. I hope the continued s... See more

Rated 4 out of 5 stars

Edwina Frost did pretty good job with my travel reservation. However I had to call my credit card issuer for an authorization code because someone gave the airline the wrong card number. But overall m... See more

Rated 5 out of 5 stars

Based on the reviews online, I was highly skeptical of this website. But the deal they were offering was phenomenal so I decided to give them a shot. I was happily surprised to find out it was totally... See more

Rated 5 out of 5 stars

TravelMerry definitely has the lowest price against all other websites. Gary was very helpful in booking my trip. I had a hiccup with my credit card and the charge was declined due to fraud pre... See more

Rated 5 out of 5 stars

It was my first time booking with Travel Merry, and to be honest, I was skeptical after reading some of the reviews. However, it was not what I expected. Max was very patient in explaining why payment... See more

Rated 5 out of 5 stars

Gary and Jin provided efficient service for my plane ticket. I only spent minimal time over the phone and he understands my needs.

Rated 5 out of 5 stars

I booked a flight ticket but something happen during the payment. Clive Adamas gave me an kind guidance and everything worked out. He helped me with my requests without being bothered. I really tha... See more

Rated 5 out of 5 stars

I had the pleasure of working with Jin Smith as my representative, and he was incredibly helpful, kind, and patient throughout the entire booking process. Anytime I had a question or concern, Jin was... See more

Rated 5 out of 5 stars

We got the ticket at a good price. There was a delay in receiving the ticket email but Edwina helped us out and reassured that we will receive it soon and as soon as the email was generated she called... See more

Rated 5 out of 5 stars

I worked with Skylar and Jin in finishing my payment and confirmation for an upcoming trip. They were very helpful and got everything done quickly. I look forward to using Travel Merry again for futur... See more

Rated 5 out of 5 stars

Just wanted to thank Jin Smith from TravelMerry for assisting me in purchasing airline tickets to Hawaii. He was very courteous and helpful. It was a great experience overall.

Rated 5 out of 5 stars

Jin Smith was very proactive in helping get the tickets to me, even when I encountered payment issues. Thank you for your quick problem-solving and efforts!

Rated 5 out of 5 stars

The service I received was excellent. Jin was attentive, professional, and went above and beyond to make sure my needs were met. It was a truly positive experience.

Rated 5 out of 5 stars

Really helpful in resolving doubts and clear communication and patient Edwina from support staff. Glad to have used their services

Rated 5 out of 5 stars

Great guy! Really helpful. Hopefully check in process is easy and I am able to get a window seat since I cannot select it on my end.

Rated 5 out of 5 stars

Chloe was very helpful, the price was as advertised and the waited on the phone with my to make sure my flight was showing up on the airline's site.

Rated 5 out of 5 stars

Booking through you was very easy and made our lives so much easier. I have nothing bad to say! Thank you Clive Adams for giving us tips and guidance before we left on what to bring and such, that was... See more

Rated 5 out of 5 stars

Good customer service. I was able to know about the benefits and they were very prompt with all the questions regd the tickets. Jin in particular was very helpful

Rated 5 out of 5 stars

It was a very nice experience booking my flight with travelmerry , especially the staff (Barry Anderson ) , getting the tickets plus answering all my questions was really good .

Rated 5 out of 5 stars

Booking was fast and easy The agent called to confirm the bookings. the cost was much better than other agencies and I as very satisfied.

Rated 5 out of 5 stars

My experience with Jin has been great thus far he was very helpful in explaining everything. I will keep you posted once I check in. Thanks again Jin.

Rated 5 out of 5 stars

An absolute pleasure to work with. Very smooth and easy process in ensuring my family and I were good for our travels back home

Rated 5 out of 5 stars

The representative guided me on the call to make sure I was able to confirm my ticket with the airline. Very helpful and patient!

Rated 5 out of 5 stars

I had an excellent experience working with Travel Marry Edwina representative Ms. Edwina Frost. She was highly professional, attentive, and very knowledgeable throughout the entire process. Every det... See more

Rated 5 out of 5 stars

my e-ticket gone miss in my email. so I call in and talk to Barry Anderson he'd help asap. I was very happy about that thank you.

Rated 5 out of 5 stars

Clive Adams was such a hugeeeee help in getting my booking completed. He was very patient with the multiple errors I had on my end with mistakenly providing the incorrect card information, spelling er... See more

Rated 5 out of 5 stars

I had the pleasure of working with Chloe Alves at Travel Merry, and I could not be more impressed with the level of service she provided. Over the course of two days, Chloe went above and beyond t... See more

Rated 5 out of 5 stars

they were very attentive! jin was particularly attentive to our needs while booking. thank you!

Rated 5 out of 5 stars

Gary and Gin were very accommodating and contacted me right away after I placed my request. They were polite, professional, and made the process smooth. I would definitely use the company’s service... See more

Rated 5 out of 5 stars

I had an excellent experience with TravelMerry thanks to Barry Anderson and Sabrina. They responded quickly, listened carefully to my situation, and offered clear options without any pressure. Barry... See more

Rated 5 out of 5 stars

This is an excellent travel agency. I found a flight I wanted to book on their website, and called in to ask about specifics about the itinerary. I was connected with Gary. Gary and his partner Jin ar... See more

Rated 5 out of 5 stars

I can say anything but GREAT things about Travelmerry. They are definitely there to help you at all times. Even when I made a mistake in a booking, they were super helpful resolving it in a very promp... See more

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Company details

  1. Travel & Vacation

Information provided by various external sources

TravelMerry is one of the leading US based travel companies that caters to a wide range of travel products for every budget.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

485 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews


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Rated 5 out of 5 stars

TravelMerry did in fact have a cheaper airfare

Clive Adams Helped with my booking with ease. Was available whenever I needed his help and surprisingly the airfare was in fact lower than what I had searched in google and skyscanner (almost $1.5K difference during peak time travel)

October 10, 2025
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Rated 5 out of 5 stars

I had a lot of issues initially booking…

I had a lot of issues initially booking through TravelMerry and had given it one-star but after all was said and done they did come through with what they promised, and when I had trouble arranging the final reservations online I called them and Mr. Jin Smith was able to set it up for me promptly and I appreciate it very much.

October 11, 2025
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Rated 5 out of 5 stars

Travel Merry

Travel Merry, and its agent, Barry Anderson, were helpful in getting my ticket booked. He took the time to explain what was happening and possible remedies. Everything turned out great! Nice work. I plan to use Travel Merry again in the future.

October 6, 2025
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Rated 5 out of 5 stars

Great guy

Great guy! Really helpful. Hopefully check in process is easy and I am able to get a window seat since I cannot select it on my end.

October 5, 2025
Unprompted review
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Rated 5 out of 5 stars

Experience with Travel merry

It was a very nice experience booking my flight with travelmerry , especially the staff (Barry Anderson ) , getting the tickets plus answering all my questions was really good .

October 5, 2025
Unprompted review
Rated 5 out of 5 stars

A very merry experience

I started off as a skeptic and had second thoughts but the whole process of excellent customer service coupled with relevant updates changed my mind. Gary, our travel agent did a phenomenal job and we had our tickets booked with the airlines of our choice at a price much lower than the other travel sites. I would definitely recommend this travel merry for all prospective travelers. And commend the excellent service by Gary and team of travel merry.

October 4, 2025
Unprompted review

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