Recently built a large bathroom extension/wetroom for my disabled wife. Opted for tiling as being easy to clean but chose too light a grout. Only way to clean it was on hands and knees with a scrubbin... See more
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Review summary
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Company details
Information provided by various external sources
We are a UK company who specialise in supplying quality brushes, brooms and dustpans direct to the consumer and also to the trade and via various distribution networks.
Contact info
11-17 Enterprise Way, Thornton Rd Ind Est, YO18 7NA, Pickering, United Kingdom
- 01751 472202 opt2
- mail@thedustpanandbrushstore.co.uk
- www.thedustpanandbrushstore.co.uk
Replied to 100% of negative reviews
Typically replies within 24 hours
Good company and product!
I ordered the Microfibre Bendy Feather with extendable handle and Hand Duster set on 29th September and received it on 3rd October. The item was well packaged and I’m very pleased with the set. The extendable handle duster reaches right up to the ceiling and is brilliant for cleaning my blinds too. The two dusters are removable for washing, unlike my previous dusters which you could only shake to clean.
Good products at a good price
FANTASTIC- wonderful products!🌟🌟🌟🌟🌟
All Good
I ordered a few items from the Dust Pan and Brush Store and am very happy with all of them, as described/shown, good quality, fair price. Thank you.
nice brushes
Delighted with my order
Delighted with my order. Easy process from ordering to delivery.
Fantastic choice and service
I was able to find the exact eco dish brush that I needed to fit a pre-existing handle. Great service and delivery.
I had a reply from Kim telling me that…
I had a reply from Kim telling me that they did their best to resolve the issue which consisted of sending me another useless article exactly the same as the one I complained about. Surely, it would have been cheaper for them to have paid the postage for me to have sent the first useless one back to them. Clearly a brain dead company.

Reply from The Dustpan and Brush Store
Useful Set
I ordered the rubber broom and brush set via the B & Q website. The items arrived quickly and were well packed. The broom is really useful to clear away water after pressure washing and for larger areas of artificial grass. I then use the brush to get out moss, leaves, etc. to make the grass look new. It’s such a useful set and I would highly recommend the service and quality of products from this company.
Quality product, good prices and fast delivery
Recently built a large bathroom extension/wetroom for my disabled wife. Opted for tiling as being easy to clean but chose too light a grout. Only way to clean it was on hands and knees with a scrubbing brush which at 78 is a bit taxing. Saw this companies products online and bought angled long handled grout brush and results with a bit of bleach are astounding. Solid product easy to assemble and use. Also bought telescopic tile cleaning kit which seems of similar quality.
Wire Brush for Moss Removal with Stainless Steel 4 Section Handle- SHODDY SERVICE
I ordered something for my dad (on the 23rd August) and it did not arrive on time so we waited patiently for another week and still it did not arrive. i called the the dustpan and brush store and a woman answered and after I gace her the address details she said that the item was damaged in transit and was returned to the depot (something about EVRI). I asked her why I wasn't informed about this and why another one wasn't sent out automatically. She didn't have a clue what to say other than ' we are a small family-run business'. I thought what does that have to do with my order? i asked her how long it would take for another one to be sent today and she could give no guarantee.
Totally shoddy service. My advice is spend abit more money and get a better service.

Reply from The Dustpan and Brush Store
Quality products at reasonable prices
Quality products at reasonable prices . With a great service . What's not to like
A very good product
Hi this mrs mitha I order deck brush g…
Hi this mrs mitha I order deck brush g rd he item was nice I had a disabilty shower new bathroom fitted I wil use the brush t o scrub the floors will Recomended to family friends wil order again in future. thank u again mrs mitha ( bolton)
Products are strong but also beautiful
Products are strong but also beautiful. Strange description for such mundane domestic tools. But they are.
Patio painting brush set.Recommended.
Bought the patio painting brush.Not only do you get two heads but also a free 4" hand brush.I used this not for a patio bottle for a garage roof and found it absolutely marvellous. This is spreading thick waterproofer not thin paint.
I would recommend this product to anyone.Nice to use a well made British product.
Order promptly and accurately carried…
Order promptly and accurately carried out. Useful scoop.
Excellent product
I wanted a sturdy dustpan and brush for outside usage and that is exactly what I received and, at a very reasonable price. Super fast delivery. The dustpan is well made and the brush bristles are firm and not coming loose. Excellent product and company. It was a delight to be able to buy British!!
I’ve bought a long handled brush &…
I’ve bought a long handled brush & dustpan. It arrived earlier than stated when I ordered so I was delighted. It has handles that screw together allowing you to customise the height of the handles. It is well made & sturdy. It also sweeps up much better than my old set.
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