Thechapeljewellersshop Reviews 29

Visited today, and were met and welcomed by members of staff Tommy and Rachel. A busy shop with such a nice relaxing atmosphere, we were able to leisurely look around at lots of lovely, reasonably priced jewellery. Tracy the owner served us and it was just a pleasure to meet with her, she is so personable, informative, kind and genuine - Chapel Jewellers give both a great deal on buying jewellery, coins etc, and sell at exceptionally good prices. Would highly recommend these guys.

If you’re selling 18K jewellery, make sure you get a second opinion on the quality and exact carats of your items before selling to this store. Three different times, Tracy claimed that most of my 18K items, roughly 20 pieces of jewellery which were all sourced from Italy and Dubai and HALLMARKED 750, were 17 carat and under. Consequently, they underpaid me for them. I didn’t mind cos at that time, I was short of options as I was relatively new in town. I’d been buying gold from Dubai and Italy for over 30 years! Never in my life had I ever had any jewellery undervalue 750 hallmarked 18K jewellery before my encounters with Chapel Jewellers. Still I didn’t mind. I was desperate.

Last time this happened, they underpaid me over £200. The calculation was almost 300% lower than the previous calculations hence my fury. Consequently, I decided to consult multiple jewellery stores to evaluate the actual carats of identical jewellery undervalued by CJ. All of them were confirmed to be full 18K. A goldsmith who had previously worked on two of the jewellery I sold on my last transaction was shocked to hear what had happened as he swore they were definitely 18K after testing them previously,

I’ve since switched to Lois Bullion, no fuss, no gimmicks. They paid me the highest rate and didn’t claim that my jewellery were under 18K.
I’ve found other women who were victims of this same carry on, all of whom have since stopped using Chapel Jewellers.
Strangely, the first thing Tracy said to me on the three occasions I transacted with CJ, even before inspecting my items was ”we need to test gold from Africans cos they come up short”. Very absurd and frankly bigoted statement considering the fact that Africa isn’t known for 18k jewellery making. The other African ladies also confirmed Tracy said this to them before proceeding to “wrongly” evaluate their jewellery. Most Africans source 18K from Italy or Middle Eastern countries. The actual gold standard countries for 18K. Why she’s got this strange perception of jewellery from Africans, I’ll never understand.
Anyway, lesson learnt. Never again

Took in a number of 9ct gold chains/bracelets (mostly inherited) this morning, having never done this type of thing before and feeling a bit wary of the process. The service was excellent and friendly. We had the option to leave the items with them and they would call me in about an hour. About 10 minutes later I was called with, what I consider to be, a very good valuation, which I accepted. By the time I arrived home, the funds had been transferred to my bank account. Such efficient service is all too rare these days.

Lovely staff very helpful good quality jewellery highly recommend

I can’t recommend The Chapel Jewellers enough. I recently bought my fiancée’s engagement ring here and dealt directly with the owner, Tracey – and the whole experience was incredible.

Buying such an important ring can feel daunting, but Tracey made it so easy. She took the time to listen to what I wanted, guided me through the options, and never once made me feel pressured. Her knowledge and genuine care really stood out.

The ring itself is absolutely stunning and my fiancée was over the moon when I proposed. I honestly couldn’t have asked for a better experience. Tracey went above and beyond to make sure everything was perfect, and you just don’t get that level of service in the big chain jewellers.

If you’re looking for an engagement ring, wedding bands, or any special jewellery, I’d highly recommend Chapel Jewellers. I’ll definitely be back for our wedding rings.

The Chapel Jewellers purchased my late relatives’ jewellery collection. They were exceptionally kind, courteous and professional. The service was outstanding with the valuation and payment all completed within a couple of hours. I was also very happy with the amount I received.

I have had excellent, friendly and knowledgeable service from Chapel Jewellers. The staff are helpful and welcoming and the services they offer are the best in Sheffield.
They have a wide range of lovely jewellery and it's the only place I will visit in future.

Nothing but good words to say the stuff was so helpful and polite. I won’t be shopping anywhere else other than here from now and I’ve told all my friends and family too. Thank you for making my experience seem less and effortless.

Professional,polite friendly staff, I called to the shop to sell some jewelry after getting a quote from a well known chain of buyers,which after visiting chapel jewelers was clearly a very low ball offer .i would highly recommend this shop and would definitely use or recommend anyone to do so , thanks again 👍.

I have just received a parcel from this store and decided to write a long overdue review.
Tracy the owner and everyone I have dealt with in the store previously have always been really polite and friendly.Prices of items I am interested in,whether buying or selling (I have done both with them over the past ten years) are always the best I can find and they beat the ‘big boys’ hands down.
Buying online is simple and efficient and anything I have ordered always arrived next day registered,well packaged,and exactly as listed on their site.
The Chapel Jewellers is a credit to their industry and unlike many others do not operate on excessive premiums and mark ups which is refreshing nowadays.They also never asked for a review or spammed my email for one which again is a novelty currently.
To sum up.A great store staffed by great people.Immediate parking is not the best and about the only ‘gripe’ I can come up with.That said a little walk and fresh air never hurt at my age!

Finally found a beautiful pre owned 9ct Belcher Bracelet with The Chapel Jewellers. The quality and weight of the Bracelet was amazing.
The service was brilliant too, was delivered securely the next day.

Sold some gold for the first time, Chapel Jewellers were straightforward, honest, easy to deal with and very fair with their valuation. Would use again and recommend them.

Rapid, efficient, professional and courteous service . Recommended without hesitation.

I purchased a Gucci wide band ring amazing service delivered the next day. The process from start to finish was second to none.

The ring is just what I had been looking for and it is beautiful.

I definately recommend this jewellers for new and pre-owned items

Fantastic service from start to finish. Brought a beautiful ring and it was delivered the next day.

Can’t complain about anything and would highly recommend chapel jewellers

Very welcoming and a pleasure to go there.
I took a mixed box of things that I didn't know if they would be worth anything
I left happy and with a big smile and a fat wallet.
I was really surprised so if you are wondering if you have anything of value pop in and have a chat

Very friendly, quick to assist. Helpful. Very good service. Also met Tracy from Dickinson's Real Deal!

It was a pleasure doing business with Chapel Jewellers today. The staff, especially Tracy, were very helpful, knowledgable and efficient, offering a very good price for the item we were selling, which we accepted, and were delighted to find the money in our bank account less than an hour later. We will certainly use this business again, and will recommend it.

Visited shop today, very professional service and
Also give you a great price for your gold.

I recently visited Chapel Jewellers on London Road in Sheffield to sell some silver, and I was thoroughly impressed with the service. The lady who served me was exceptionally lovely, amazing, and kind. She was caring and made the whole process smooth and pleasant. Along with Tom, who was also polite, they provided a quote within half an hour, and the money was promptly transferred to my bank account. I highly recommend Chapel Jewellers and will definitely return. Thank you for the excellent service!10/10! Star Rating.