Stonesuperstore Reviews 154

My experience with the Stone Superstore has been fantastic. In fact, the service all around has been superb. I saw a tile online and ordered a sample. I loved it. I didn’t need many, enough for... See more

Hugely impressed. I spoke to Rebecca on 2nd Sept to order some tiles which were showing as out of stock online. She checked and some were due shortly. As promised she sent me a link to pay as the bi... See more

Visited the Middleton warehouse to choose tiles for a fireplace hearth. Service was outstanding from beginning to end. Jamie, Andrea and the team were all extremely friendly and couldn’t do enough to... See more

I can highly recommend this company. Rebecca has been amazing throughout. My order was delivered on time but there were a few damages. Rebecca managed to resolve those issues swiftly & professionally.... See more

I visited the Wilmslow store and found a tile I loved. Ana was a huge help in placing the order and arranging collection for me. Everyone at the warehouse was super friendly and helpful when I went to... See more

We have ordered tiles from this company three times now and they have been brilliant each time. The free samples they send are large, which makes it much easier to choose the right ones for your pro... See more

Can not fault this company. Very smooth transaction from start to finish. The original tiles we ordered were not available but a lovely lady contacted us to help us pick a suitable alternative. Commun... See more

Andrea from Stone Superstore was highly responsive and helpful. She deserves five stars! What was disappointing was the number of breakages caused by the delivery people. Altogether, we had nine til... See more

Good product, great price and great customer service, I can only recommend. From the sample ordering, to visiting the Wilmslow showroom and being flexible on delivery for 125 sq. m of tiles, Stone Sup... See more

Absolutely superb from start to finish. Tiles I wanted were initially out of stock but Jamie-Lee went above and beyond to get them to me. Super efficient in terms of keeping me up to date on eve... See more

What a brilliant company to work with! Andrea has great knowledge and helped us pick the right tile for our conservatory, we picked the Versailles Chic Brown wood effect porcelain tile and look perfec... See more

I spent hours trawling the internet for patio tiles and found an excellent selection at StoneSuperstore. I requested samples, which arrived promptly. The online ordering process was smooth and easy t... See more

Great company. I have ordered tiles for my bathroom, kitchen and utility from Stone Superstore, Matt who works for them has always been on hand to help me with any queries with a speedy and friendly r... See more

Absolutely fantastic service, hassle free and efficient. I was 7 slabs short, when going back on the website to order more it appeared they were discontinued and no longer advertised. I called the c... See more

Customer service has been absolutely out of this world from Jamie & the team. Had a slightly unusual order for a project and this was not a problem at all, in fact Jamie took the time to phone m... See more

Easy to navigate website and place order. Great being able to order samples, to ensure we chose the perfect tile for us. On time delivery and securely packaged. We love how the tiles look in our garde... See more

We purchased the limestone effect porcelain tiles from stone superstore as part of our renovation. We are over the moon with the tiles and everyone who visits comments on how lovely they are. We can’t... See more

Spoke with Matthew during sales process and customer service emails. Only had one damaged tile at the bottom of one of three pallets. That's 1 out of 82. The tiles were really well packaged and del... See more

I bought some LVT tiles off this company. I made several calls before purchasing them and each time I was treated politely and with respect and all my questions answered clearly and to my satisfaction... See more

We were very impressed with stone superstore. After looking at a huge variety of outdoor tiles online, we ordered some free samples which were delivered very quickly. We then decided we would like a c... See more

Tiles were exactly as we hoped and priced so well compared to others. The team were really helpful and thankfully local to us so allowed us to collect some tiles when we had to reorder a few extra. Ou... See more

One tile we ordered was damaged, which can happen but Rebecca was fantastic in sorting a replacement as quickly as possible with no fuss. She was also good enough to help us choose the right grout to... See more

purchased large amount limestone Jaipur all my telephone conversations with salesman Neil where first class Stone arrived had to replace small amount re; broken Neil arranged next day! My barn f... See more

I looked at multiple sites for the right kitchen floor tiles and Stone Superstore had some really lovely, distinctive ones I didn't see anywhere else. High quality, good price and fast service. Impres... See more

Beautiful amazing floor tiles. Everyone comments on them when they come into my home. Customer service has been really good too. I would absolutely buy from Stone Superstore again when it comes to my... See more

Customer service is fabulous! Contacted them for advice before ordering patio stone, directed to a product I had not considered which looks amazing now it's down. I needed to return the grout, as land... See more

The girls in the shop in Wilmslow were very helpful without being pushy. Then Jamie was amazing handling the order and all my questions. The tiles are beautiful and under half the price of similar one... See more

Ordered the tiles in the sale, so had a bargain to start with. Delivery was on time and the driver was very helpful. We had 6 pallets of tiles delivered and they were very well wrapped up. On unpackin... See more

We were really impressed with Stone Superstore. Firstly we ordered samples online, free of charge, which arrived the next day. It was then easy to order our patio tiles over the phone. Mathew was real... See more

There is no issue with the tiles we ordered, nor had we any problems with how quickly the tiles were delivered. However, the two small boxes of tiles (in total 2sqm) have been delivered on this mas... See more

Picked our tiles on line and then went to the store to see if they were as good as they appeared. Staff in showroom were great, showing us the tiles we picked and some others to compliment We... See more

I cannot recommend this company more highly. From our very first enquiry requesting samples to reimbursing us for a couple of broken tiles after delivery, every single interaction (and there were lot... See more

We ordered a mixture of porcelain tiles and LVT flooring. The team were really helpful with advice on amounts to purchase as well as going the extra mile with a query I had about delivery. The product... See more

Ordered 50m2 of large porcelain tiles. They arrived promptly and delivered by very professional courier. Despite having a gravel drive, the courier did his best to get them as close to the house as po... See more

Friendly helpful staff and good quality limestone tiles. Arranged delivery to suit my timeline, delivery driver most helpful managing to get the tiles outside my house which I didn't expect. Unfo... See more

Honestly from the beginning to the end brilliant experience. From choosing the tiles and getting our samples to ordering bigger samples which we only paid for delivery and even that was very reasonabl... See more

What an amazing company to deal with. I only post a review for companies with 5 star performances. You only know how good a company is when things don't go to plan. Stone superstore went out of their... See more

Would recommend. Very easy to order samples online. Pleased with the quality of tiles we ordered and great customer service by Jamie.

Just received another delivery from Stone Superstore and I can’t fault the company or service. I am now using them for all my development work, excellent product range at competitive prices and... See more

Great company - ordered 50 sqm of Luxor Beige for my outside paving. It has brightened up my garden and looks super smart. Rebecca in the customer service team was super helpful in answering all my qu... See more

Fantastic service . Visited the store in Winslow to look at some tiles in person . Ana was great , very informative and was happy to help us . We really enjoyed our experience and have ordered our bat... See more

Delighted! From Ordering to Delivery. Special thanks to Jamie Fox. Highly Recommend this company. The pavers we chose were of excellent quality. Keep up the great work. Mark

Good price, quality product and excellent customer service. The delivery was free and on time. Unfortunately a couple of slabs were cracked when I unpacked the pallet (delicate stone) and the company... See more

From my very first contact with Stone Superstore through to delivery and aftercare, the service was absolutely impeccable. They sent me several free samples, and when the product I originally want... See more

We've ordered tiles from Stone Superstore several times now, and every time the quality has been absolutely amazing. Their products have transformed our spaces, and we couldn't be happier with how eve... See more

I am very pleased with everything from the swift response to my initial (on-line) contact, the support with measurements and some very samples, right up to placing my order and delivery. The tiles fo... See more

I would definitely recommend stone superstore. The branch in Wilmslow have been brilliant from beginning to end. I ordered beautiful tiles which were delivered to Liverpool, this was really straightfo... See more

First of all, the free samples you get from this company are large, which helps a lot in selecting the right one! All samples were beautiful and of excellent quality and the ones we decided to go with... See more