Spreadshirt Nederland Reviews 9,592

Ordered twice on this website.
First time all was oke. So ordered again.. specifically selected an express shipping in order to be able to get everything in time before my vacation. When close to delivery date nothing has changes in the status, i reached out to customer service and they confirmed that everything is fine and i will be able to get my order in the interval i selected. Today (the last day of this interval) i reached out again and got a response that "the order has now been reactivated and placed back into the fast-track queue".. but still they will not be able to deliver it in time.. (which is in a day-two). So despite of confirmation via email etc i am not getting my order. And no option for 1-day delivery to fix their f*#k up was offered or smth.
I don't have any questions to the quality based on my previous order, but if you are looking for something done in time - they are not your guys. In the end - order to refund and lots of disappointment.

Very happy with the service and outcome of the customised shirt design!

I did not put the right adress in, and emailed them where my shipment was. They sent it to me again at no extra cost, altough it was my fault

I had one design for a tanktop and a sweater. The pink colour is fine on the sweater, but it is awful on the tanktop. Wouldn't call it pink. The sweater has letters that have white bits around them. So the printing isn't done neatly.

After several changes and delays I finally received my order. It meets expectations 😊

My order got lost and they took care of it to my full satisfaction!
Also, great quality stickers!

Will defo use their service again.

Very long delivery

I was initially very satisfied with the customer service at Spreadshirt – their responses were fast, polite, and they genuinely seemed to want to fix the issues that came up with my order.

Unfortunately, despite these efforts, the overall experience turned out to be frustrating and disappointing.

My original order had to be partially cancelled due to stock and embroidery limitations. I accepted the situation and appreciated the offered coupons as compensation. But then I discovered that only one coupon can be used per order – which made it impossible to reorder at a price even close to what I originally paid.

What was meant to be a goodwill gesture ended up being just another system limitation (or perhaps part of a business model designed to make customers pay more while thinking they're getting a discount). Either way, the final result was: more cost, less value. I was left with unusable coupons and no proper resolution.

It’s a shame – the customer support team tried, but the systemic flaws in how Spreadshirt operates made their efforts meaningless. I expected better from a company of this size.

Our communication is still ongoing, but my frustration has grown to the point that I felt compelled to write this review before things got even worse.

Then came the final straw.

I’ve now received the only item that wasn’t cancelled – and sadly, it arrived completely wrong. Despite clear visual previews and multiple written confirmations, the embroidery that was supposed to be in the top-right corner of the back ended up placed near the bottom, totally ruining the intended design.

This is now the third major issue with just one single order.

I’m done. All the communication, effort, and cooperation on my part were simply ignored. At this point, I no longer trust this business. What started as a smooth and professional experience collapsed into carelessness and wasted time.

Even worse, Spreadshirt operates multiple profiles on Trustpilot (e.g. spreadshirt.nl, spreadshirt.net, etc...) – and on one of them, I already received a polite but frankly detached response from an employee named Nina. She reiterated that only one discount can be used per order and framed this as a standard across the industry, trying to justify the experience as a reasonable limitation.

But let me be clear – this wasn't about using 5 discounts to get things for free. It was about not being forced to pay significantly more for the same items just because the original order was cancelled on their side. This wasn't about loopholes. It was about fairness. And this was not it.

A company that can’t follow its own confirmations, and then hides behind vague policies or copy-paste excuses, is not one I can recommend anymore.

And to the next Spreadshirt employee reading this:
I’m curious – what will the excuse be this time?
Was the team leader off sick that day?
Did no one review the final embroidery before shipping?

Or is this just “another rare case” like all the others?
Frankly, nothing would surprise me at this point.

Nice shirt and easy software once you know how it works. People are very friendly and flexible …I once ordered the wrong size and they gave me a new one for free!

Order exactly as specified and delivered on time.

Nice and catchy tekst on the back of the sweater but the quality and fit of the hoodie are very disappointing and not as expected.

Happy with the product. Good fit.

Spreadshit is an awesome service to create t-shirts: it has a really well-done "design" tool, where we can upload our own images and create a t-shirt. The app advises on quality, size, and shows a very reasonable depiction of the outcome. The rest is also great: quality of the materials, delivery, and price is fair.

The hoody is perfect as in the description. Delivery was too late. I paid extra for the express delivery, finally the hoody came 2 working days later, which caused quite inconvenience as it was meant as a present and extra payment was meant to get the parcel on time.

Good quality, fast delivery

Shirts I ordered looked great! Good quality

Very good quality, fast send, love the color and print. Highly recommended!

The design came out exactly as made online, fast delivery using a good service. Incredibly happy.

Good quality product, fast and efficient service, a trustworthy supplier and a pleasure to work with.