Simply Dresses Reviews 8,144

TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

The garment looked half finished. It was down almost to my ankles - should have finished mid thigh. Pockets had no hem , just slapped on and sewn around - truly the eorst online shopping experience e... See more

Rated 2 out of 5 stars

Should have read their return policy better before purchasing. You have to request to return an item, and then spend time waiting for your request to be approved. You end up paying shipping both ways,... See more

Rated 5 out of 5 stars

I have never trusted to purchase a dress online for really important events because you just do not know what you will get. I was beyond satisfied with my purchase. It was true to size. The bottom hem... See more

Rated 1 out of 5 stars

Not only does this company have the worst customer service I have ever seen but my god are they ever sneaky slimy people. Won't refund me, told me my refused package(because exchange and customs wer... See more

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Company details

  1. Women's Clothing Store
  2. Clothing Store

Written by the company

Shop Simply Dresses for dresses, prom dresses, homecoming dresses, formal dresses, and evening wear. Find formal dresses for prom and bridesmaids at Simply Dresses


Contact info

2.2

Poor

TrustScore 2 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews


Rated 1 out of 5 stars

Lena coat/ jacket

The garment looked half finished. It was down almost to my ankles - should have finished mid thigh. Pockets had no hem , just slapped on and sewn around - truly the eorst online shopping experience ever . And no joy from the company or PayPal - even when I sent comparison photos .
Simply Her was the company, supposed to be from QLD, Australia.

July 15, 2025
Unprompted review
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Rated 1 out of 5 stars

Should have done my research

Should have done my research. Firstly order took longer than promised. Tops purchased looked cheap, not like what was shown online. Fabric was awful, the pink top was stitched with white thread. How do they get away with it?

June 16, 2025
Unprompted review
Rated 5 out of 5 stars

Great dress and you thought of everything

I have never trusted to purchase a dress online for really important events because you just do not know what you will get. I was beyond satisfied with my purchase. It was true to size. The bottom hem was purposely left longer so that you can tailor to your preferred length. The back had a flap type cover behind the straps that you can fold-in in the case that you wanted an open back or not. On the day of the event I was really comfortable in it, walking, sitting and dancing. Very beautiful fit and thoughtfully made.

May 10, 2025
Unprompted review
Rated 5 out of 5 stars

Beyond my Expectations!

So happy I decided to place my order with Simply Dresses. After reading some of the reviews, I was a bit skeptical. I was able to find the perfect dress that came exactly as described and at a great price! Great quality and timely shipping. Very satisfied!

April 8, 2024
Unprompted review
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Rated 2 out of 5 stars

Should have read their return policy…

Should have read their return policy better before purchasing. You have to request to return an item, and then spend time waiting for your request to be approved. You end up paying shipping both ways, and then you’re only issued store credit - no refunds. But I’m not interested in an exchange or any other purchase, so you’re stuck. Dress is pretty, but material is cheaper than expected. All in all, not worth the gamble of online shopping, and I completely regret wasting my time browsing this site!

March 20, 2024
Unprompted review
Rated 5 out of 5 stars

I bought a gown and it's really so…

I bought a gown and it's really so beautiful, I love it!

January 19, 2024
Unprompted review
Simply Dresses logo

Reply from Simply Dresses

We love to hear from our customers, and are so happy that you love your dress! We hope that you feel and look amazing on your special night. If you would like to please submit your photo on your favorite social media network.
https://www.facebook.com/SimplyDresses/
https://www.instagram.com/simplydresses/
https://www.pinterest.com/simplydresses/
https://twitter.com/simplydresses
https://www.youtube.com/user/SimplyDresses

Please be sure to use our hashtag #SDONME for the chance to be featured on site!

Rated 1 out of 5 stars

This is really a very bad shopping…

This is really a very bad shopping experience, the Open-Back V-Neck Short White Graduation Dress I purchased arrived after a long, long time and was much larger in size, I tried to get customer service to help me exchange it for another size or return it to me, but I didn't get a response to either of them, I originally bought this dress for a very important to me event and now I have to go around looking for a replacement for it! It's just awful.

January 21, 2024
Unprompted review
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Reply from Simply Dresses

Hello, We are sorry to hear you had a bad experience. If you could please send an email to support@simplydresses.com. Please provide your order number and we would like to look into the situation. We look forward to assisting you.

Rated 1 out of 5 stars

Horrible

Horrible. Sent me an ill-made dress that had some huge bulging material sticking out of the stomach part, looked terrible, so I sent it back. Poor quality items. I found out they don't refund you, they issue you a gift card that can only be spent at their website, whoch nobody wants to do because their stuff is garbage. This website is scammy and a total ripoff.

Edit: And see their review...saying the exact same thing I just said. No refund, but a gift card to only their stpre to buy more of their sub-par stuff. No thanks.

November 16, 2023
Unprompted review
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Reply from Simply Dresses

Thank you for providing the requested information on your order. We see that your order was returned due to the dress not fitting properly. The return has been processed and a store credit/gift card was issued per our return policy. Please click on the following link to view our full return policy. https://www.simplydresses.com/pages/returns

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Rated 1 out of 5 stars

Really not reliable

Sorry wrong company
No apparently it’s the sister company to mscooco !
Beware !
I have not received my dress or had my correspondence answered!
Don’t go there

May 1, 2023
Unprompted review
Rated 1 out of 5 stars

complete scammers!! Beware!!

Do not ever use this company they are a complete scam!!! Had £50 of my money over a month ago an no dress! I reported them to fraud squad in bank today… I’ve emailed them at least 29 times no reply.. don’t go near this made up company Mscooco will take your money! Beware don’t buy from them!!

March 18, 2023
Unprompted review
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Reply from Simply Dresses

Hello, I am sorry you have not received your dress, if you could please send an email to support@simplydresses.com along with the order number so we can look into this for you. Unfortunately I am unable to locate an order with your name.

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Rated 2 out of 5 stars

I am very disappointed

I am very disappointed. I ordered a dress from them in September. I returned it because it was too small on me. The dress was well made and I would have ordered a bigger size if i had the time. I returned it and my item was received but until now I still havent received my refund.

October 4, 2022
Unprompted review
Rated 1 out of 5 stars

Read and Share

Read and Share
Bought a surprise for my wife, so obviously she didn’t try it right away. After she did size was not good, tried to return it but their policy didn’t allow. Everything is ruined.

November 22, 2022
Unprompted review
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Rated 1 out of 5 stars

Fraud

Dress didn't fit they not returning the money

October 12, 2022
Unprompted review
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Reply from Simply Dresses

Hello, Marina! If you would please email us your order number to support@simplydresses.com, we are happy to look into this with you. Thank you,

Rated 1 out of 5 stars

WARNING! KEEP AWAY!!!

WISH SOMEONE WOULD WARN ME NOT TO GET ANYTHING FROM THEM! MY MISTAKE WAS TO GET SOMETHING WITHOUT TRYING IT ON, BUT I WAS NAIVE TO THINK I CAN RETURN IT AND GET MONEY BACK IF IT DOESN'T FIT RIGHT. THEY DID NOT PROVIDE ME A REFUND.

September 30, 2022
Unprompted review
Rated 1 out of 5 stars

Not Hones! Money LOST!

Got dress for my girl friend as a surprise by the time she opened it (less than 2 week) we couldn't get a refund. Size was different from design.

October 2, 2022
Unprompted review

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