The garment looked half finished. It was down almost to my ankles - should have finished mid thigh. Pockets had no hem , just slapped on and sewn around - truly the eorst online shopping experience e... See more
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Should have read their return policy better before purchasing. You have to request to return an item, and then spend time waiting for your request to be approved. You end up paying shipping both ways,... See more
I have never trusted to purchase a dress online for really important events because you just do not know what you will get. I was beyond satisfied with my purchase. It was true to size. The bottom hem... See more
Not only does this company have the worst customer service I have ever seen but my god are they ever sneaky slimy people. Won't refund me, told me my refused package(because exchange and customs wer... See more
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Company details
Written by the company
Shop Simply Dresses for dresses, prom dresses, homecoming dresses, formal dresses, and evening wear. Find formal dresses for prom and bridesmaids at Simply Dresses
Contact info
298 E Main St, #714, 19709, Middletown, United States
- 855-373-7736
- support@simplydresses.com
- www.simplydresses.com
Hasn’t replied to negative reviews
Lena coat/ jacket
The garment looked half finished. It was down almost to my ankles - should have finished mid thigh. Pockets had no hem , just slapped on and sewn around - truly the eorst online shopping experience ever . And no joy from the company or PayPal - even when I sent comparison photos .
Simply Her was the company, supposed to be from QLD, Australia.
Should have done my research
Should have done my research. Firstly order took longer than promised. Tops purchased looked cheap, not like what was shown online. Fabric was awful, the pink top was stitched with white thread. How do they get away with it?
Great dress and you thought of everything
I have never trusted to purchase a dress online for really important events because you just do not know what you will get. I was beyond satisfied with my purchase. It was true to size. The bottom hem was purposely left longer so that you can tailor to your preferred length. The back had a flap type cover behind the straps that you can fold-in in the case that you wanted an open back or not. On the day of the event I was really comfortable in it, walking, sitting and dancing. Very beautiful fit and thoughtfully made.
Paid for express shipping didn't arrive in 2-3 days no refund
We paid for express shipping and the dress didn't arrive in 2-3 business days and they wouldn't refund me for the express shipping. I had to buy another last minute dress because the dress came after my daughter's prom.
Beyond my Expectations!
So happy I decided to place my order with Simply Dresses. After reading some of the reviews, I was a bit skeptical. I was able to find the perfect dress that came exactly as described and at a great price! Great quality and timely shipping. Very satisfied!
Should have read their return policy…
Should have read their return policy better before purchasing. You have to request to return an item, and then spend time waiting for your request to be approved. You end up paying shipping both ways, and then you’re only issued store credit - no refunds. But I’m not interested in an exchange or any other purchase, so you’re stuck. Dress is pretty, but material is cheaper than expected. All in all, not worth the gamble of online shopping, and I completely regret wasting my time browsing this site!
I bought a gown and it's really so…
I bought a gown and it's really so beautiful, I love it!

Reply from Simply Dresses
This is really a very bad shopping…
This is really a very bad shopping experience, the Open-Back V-Neck Short White Graduation Dress I purchased arrived after a long, long time and was much larger in size, I tried to get customer service to help me exchange it for another size or return it to me, but I didn't get a response to either of them, I originally bought this dress for a very important to me event and now I have to go around looking for a replacement for it! It's just awful.

Reply from Simply Dresses
Horrible
Horrible. Sent me an ill-made dress that had some huge bulging material sticking out of the stomach part, looked terrible, so I sent it back. Poor quality items. I found out they don't refund you, they issue you a gift card that can only be spent at their website, whoch nobody wants to do because their stuff is garbage. This website is scammy and a total ripoff.
Edit: And see their review...saying the exact same thing I just said. No refund, but a gift card to only their stpre to buy more of their sub-par stuff. No thanks.

Reply from Simply Dresses
Ordered dress didn't fit properly tried…
Ordered dress didn't fit properly tried calling to return was denied money back.
Really not reliable
Sorry wrong company
No apparently it’s the sister company to mscooco !
Beware !
I have not received my dress or had my correspondence answered!
Don’t go there
some strange place who screw customers…
some strange place who screw customers not providing refunds for clothing which sizes don't match....
complete scammers!! Beware!!
Do not ever use this company they are a complete scam!!! Had £50 of my money over a month ago an no dress! I reported them to fraud squad in bank today… I’ve emailed them at least 29 times no reply.. don’t go near this made up company Mscooco will take your money! Beware don’t buy from them!!

Reply from Simply Dresses
I am very disappointed
I am very disappointed. I ordered a dress from them in September. I returned it because it was too small on me. The dress was well made and I would have ordered a bigger size if i had the time. I returned it and my item was received but until now I still havent received my refund.
Read and Share
Read and Share
Bought a surprise for my wife, so obviously she didn’t try it right away. After she did size was not good, tried to return it but their policy didn’t allow. Everything is ruined.
Bought dress for party which didn’t fit…
Bought dress for party which didn’t fit right. Tried to return and they declined.
My mistake not to read reviews
My mistake not to read reviews
Don't make my mistake read reviews.

Reply from Simply Dresses
WARNING! KEEP AWAY!!!
WISH SOMEONE WOULD WARN ME NOT TO GET ANYTHING FROM THEM! MY MISTAKE WAS TO GET SOMETHING WITHOUT TRYING IT ON, BUT I WAS NAIVE TO THINK I CAN RETURN IT AND GET MONEY BACK IF IT DOESN'T FIT RIGHT. THEY DID NOT PROVIDE ME A REFUND.
Not Hones! Money LOST!
Got dress for my girl friend as a surprise by the time she opened it (less than 2 week) we couldn't get a refund. Size was different from design.
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