Protyre Autocare - Tiers Cross Reviews 402

The staff were very helpful and informative. They fixed the problem very quickly and told me exactly how it happened

excellent service all of them were so helpful i would recommend them 5 star service

Friendly staff, especially the manager; quick service; offered coffee (declined); reasonable price for the new tyre and fitting

Late afternoon, return from school run, blow out due to debris on road. Quick call to Protyre, and breakdown truck arrived in 10 minutes, emergency spare fitted, then back to Depot for new tyre and 4 wheel drive tracking. Back on road within one hour. Exceptional service - very friendly knowledgable staff, excellent service and good value. Highly recommend.

While on holiday recently, I’ve had two problems with my car. The first a tyre pressure sensor issue, was investigated fully and sorted by Mark and I was on my way thirty minutes later. The next day I went to start the car and the battery had died. As I’d had such great service the day before I contacted Protyre and they had the correct battery in stock so I took the car over (jump-started) and having confirmed the battery was the problem it was replaced at a very reasonable price. The team here are very welcoming, friendly and professional and I’d recommend this branch of Protyre to anyone.

I called this branch of Protyre when I quickly needed tyres for an unexpected drive of over 350 miles. Although it was late afternoon they sourced my 20” tyres from another branch and fitted them at a very competitive price. I will definitely use these guys again and recommend them. Well done all the team there. I visited on Tuesday 14th October 25

What great service by ProTyre, I turned up at the Haverfordwest Branch and they redirected me to Tiers Cross
Rory and the fittings team were very accommodating given I just turned up without a prior appointment
Prompt work, coffee included and three new tyres all in space of an hour
Would highly recommend this company
Will be back for the other tyre when needed 😂
Thanks All

I seemed to be losing pressure on one of my tyres. The Protyre operatives were very thorough and explained the situation to me. When they found the fault they carried out a repair and did this efficiently and within a reasonable timescale.

An excellent experience every time I use Central Garage. The advice and support is invaluable. The team always make time to listen to concerns and make professional suggestions for a cost effective way ahead. I highly recommend them.
Diolch yn fawr - Thank you!

This was the first time using this company for tyres they were very friendly from my telephone call to my visit and very helpful I highly recommend them

Friendly honest advice

Exceptional.
I came in on spec for wheel alignment and it instantly and perfectly at a reasonable price.
The manager was very polite plus a free cup of coffee too.

Friendly , helpful and a good deal on my new tyres . Even remembered my name next day she I arrived to have them fitted .

Excellent service by friendly and efficient staff. Coffee was an added bonus. If we were local would certainly use them again

I booked to have new front brake discs and pads after my car failed an MOT. The garage gave me an appointment for the next day which I was delighted with. I left my car with the garage but never got a call to say it was ready to get picked up. When I returned, I was told that they had called. After checking what number they had form me, we realised that a member of staff previously (approx. 5 years previously) noted my phone number incorrectly. He wrote 1 instead of 7 for one of the phone numbers. So that cleared that up.
I drove my car away and found that the brakes were much better and didn't shudder as it did before. I parked up my car and I didn't use it for a few days.
I went to drive it to watch my grandchild play rugby but after a short while, I heard a noise coming from the front of the car. I had a 2-hour drive ahead of me on the A40 trunk road, dual carriageway and then motorway (M4). Before I got far, the noise becomes worse, so I phone the AA. I had to wait for 1 hour 45 minutes for the AA to get to me so this meant I wouldn’t get to Cardiff to watch my grandson play rugby.
The AA mechanic found that the wheel nuts on the near side front wheel was very loose and he said another 5 minutes driving, I would have lost the wheel totally, which would have been catastrophic. On inspecting the off side front wheel, the AA mechanic found that they hadn't been tightened up to the required torque either. As the car had been at Pro tyre very recently, we can only assume that the person fitting the wheels back on, didn't tighten the wheel nut by the required amount. If we had an accident we could have died and then I doubt if that person responsible would have been prosecuted for manslaughter. We’ll never know thank goodness.
There needs to be an inquiry to find out who the person was that didn't do his job to the required standard and given training and directed to make sure it doesn't happen again to anyone else. If I carried on much further on the trip, it could have ended in disaster for my wife and I.

Cant fault the guys at Tiers Cross really friendly guys, informative and knowledgeable. Physically shown issues that i had with my van and gave great advice!

I turned up on spec to get my front wheel alignment done. What a service, the car went straight in and I was immediately offered free coffee. The work was done in under ten minutes for a very reasonable £46.
The staff and particularly the manager were extremely helpful and polite, as was the lady in the town branch of Protyre who told me to come over to this branch.
Recommended !

First class service, friendly and skilled.

Very helpful

Excellent service Matthew Glenn Rory boys where very helpful and polite highly recommend