Protyre Autocare - Leicester Wigston Reviews 1,387

TrustScore 5 out of 5

4.8

67/71 Bull Head Street, Leicester, LE18 1PA Leicester, Leicestershire, GB


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Rated 4 out of 5 stars
Verified

Tyres were a good price and fitted very well. The included brake safety check was a useful addition but unfortunately the rear brakes weren’t checked as they were reported as drum brakes, they are d... See more

Rated 5 out of 5 stars
Verified

A grate place a grate team look after me really well bought tyres on line grate price also got extra £10 off for two tyres free drinks machine aswell what more do yuo want. Will uyes again and tell al... See more

Company replied

Rated 5 out of 5 stars
Verified

Booked an appointment to have wheels aligned and for diagnostic check as air bag light flashing. All done satisfactorily. Helpful advice given re possible cause of air bag issue, which can only be f... See more

Company replied

Rated 5 out of 5 stars
Verified

Friendly and professional, great customer service. Advised us to buy our new tyres through the Protyre website, which saved us a few quid. Treated our vehicle with respect throughout the tyre change... See more

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Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 67/71 Bull Head Street, Leicester, LE18 1PA, Leicester, Leicestershire, United Kingdom

  • 0116 288 7780

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Replied to 99% of negative reviews

Typically replies within 24 hours


Rated 4 out of 5 stars
Verified

Friendly service

Friendly service. I planned for 4 tyres to be fitted but only two were ordered so I had to go back later in the day , fortunately I could return later so was just an inconvenience for me. I was compensated and kept informed. Thank you

October 22, 2025
Rated 4 out of 5 stars
Verified

Brakes not checked properly.

Tyres were a good price and fitted very well. The included brake safety check was a useful addition but unfortunately the rear brakes weren’t checked as they were reported as drum brakes, they are definitely not drums but discs all round.
This now makes me uncertain if the checks were actually done properly or just a tick box exercise. Either do properly or not at all.
I would use protyre again though.

October 17, 2025
Rated 5 out of 5 stars
Verified

Been dealing with you for years when…

Been dealing with you for years when under walkers tyres. Always helpful and all staff work hard to solve any problems you may have. From tyres, puncture and MOT. Would recommend 100 percent.

October 17, 2025
Protyre Autocare - Leicester Wigston logo

Reply from Protyre Autocare - Leicester Wigston

Hello David,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester Wigston branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Verified

Prompt & courteous service

Prompt & courteous service. Explained the issues.

October 15, 2025
Protyre Autocare - Leicester Wigston logo

Reply from Protyre Autocare - Leicester Wigston

Hello Michael,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester Wigston branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Verified

Best deal in Leicester

A grate place a grate team look after me really well bought tyres on line grate price also got extra £10 off for two tyres free drinks machine aswell what more do yuo want. Will uyes again and tell all my mates about Protyer Autocare Wigston.

October 15, 2025
Protyre Autocare - Leicester Wigston logo

Reply from Protyre Autocare - Leicester Wigston

Hello Pat,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Verified

Friendly and professional

Friendly and professional, great customer service. Advised us to buy our new tyres through the Protyre website, which saved us a few quid.
Treated our vehicle with respect throughout the tyre change. A great service.

October 13, 2025
Rated 4 out of 5 stars
Verified

Good value

Good value, only complaint was the waiting time, but apparently they’re delivery was late putting back everybody’s time slot.

October 10, 2025
Rated 5 out of 5 stars
Verified

MOT AND SERVICE

Excellent service,done on time ready to pick up,friendly service

October 8, 2025
Protyre Autocare - Leicester Wigston logo

Reply from Protyre Autocare - Leicester Wigston

Dear marion

We appreciate you taking the time to leave us a 5 star review.

We're happy to hear that you were pleased with our friendly and prompt service at our Leicester Wigston branch.

We will look forwards to welcoming you again in the future,
Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars
Verified

Great and efficient service can't fault…

Great and efficient service can't fault the guys at wigston.

October 1, 2025
Protyre Autocare - Leicester Wigston logo

Reply from Protyre Autocare - Leicester Wigston

Dear Charlie Hitch

We appreciate you taking the time to share your positive experience with our Leicester Wigston team.

We're so glad to hear you received great and efficient service.

We will look forwards to welcoming you again in the future,
Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars
Verified

Perfect customer experience.

Our whole experience from start to finish was great. Started and finished on time, everyone there was great - it’s a very comfortable and positive workplace and it shows. 5 stars all the way through.

October 4, 2025
Protyre Autocare - Leicester Wigston logo

Reply from Protyre Autocare - Leicester Wigston

Hello Eileen,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester Wigston branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 4 out of 5 stars
Verified

Great garage for a local!

I've recently bought a runaround and it had a couple of advisories on the suspension from the previous MOT, and I've started getting some slight steering knocking noises, plus the steering was at an angle to drive straight. Protyre being down the road having the facilities to carry out an alignment was a plus, and having a free steering inspection check they've been thorough with what they've found.

The only slight odd note was that they didn't mention about the boots perishing on the shock absorbers. I found this out when I jacked the car up myself later at the weekend to check what needed replacing. Quick and friendly service though, cheers!

September 26, 2025
Rated 5 out of 5 stars
Verified

Great service as always

Great service as always. Informed of any additional work required and agreed upon before they did it.
Always use them

September 29, 2025
Protyre Autocare - Leicester Wigston logo

Reply from Protyre Autocare - Leicester Wigston

Hello Ms Butler​,

We would like to thank you for sharing your feedback regarding the service you received at our Leicester branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

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