Verified
We went into the ferndown branch and was greeted by Tom we thought we had a slow puncture but on further inspection it was not a puncture but a metal bur on the wheel which was leaking air soon sorted... See more
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Verified
Customer service was excellent . Purchased my tyres online , delivered to my designated Protyre garage . Booked a slot that suited me. Fifteen minutes all done . Looked at my other tyres and told... See more
Verified
Very good price on 2 rear tyres using on-line PROMO code. Couldn't get through on phone after many tries so booked on-line. Bit of a wait past booked slot but overall a good experience and would ret... See more
Verified
Amazing service Contacted Protyre Ferndown in urgent need of tyre replacement and they could not have been more helpful. Found me an appointment the same day and changed it to suit when I could g... See more
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Company details
About Protyre Autocare - Ferndown Ringwood Road
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Ringwood Road, West Moors, BH22 0AD, Ferndown, Dorset, United Kingdom
- 01202 855450
4.8
Excellent
2K reviews
Replied to 99% of negative reviews
Typically replies within 24 hours
Verified
Very good price on 2 rear tyres using…
Very good price on 2 rear tyres using on-line PROMO code.
Couldn't get through on phone after many tries so booked on-line. Bit of a wait past booked slot but overall a good experience and would return
October 20, 2025
Verified
Slow puncture …
We went into the ferndown branch and was greeted by Tom we thought we had a slow puncture but on further inspection it was not a puncture but a metal bur on the wheel which was leaking air soon sorted out . Very happy. Our opinion of the staff , very helpful and polite they could of ripped us off saying you need a new tyre but they were very honest we will use and recommend them ever time nice job
October 16, 2025
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Verified
Amazing service
Amazing service
Contacted Protyre Ferndown in urgent need of tyre replacement and they could not have been more helpful.
Found me an appointment the same day and changed it to suit when I could get there with the wheel.
Really great service from both Tom and Chris.
October 14, 2025
Reply from Protyre Autocare - Ferndown Ringwood Road
Hello Nicola,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Verified
Friendly staff and great service
Friendly staff and great service,ready when they said it would be
October 22, 2025
Reply from Protyre Autocare - Ferndown Ringwood Road
Hello Tracy,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Verified
Customer service was excellent
Customer service was excellent . Purchased my tyres online , delivered to my designated Protyre garage . Booked a slot that suited me. Fifteen minutes all done . Looked at my other tyres and told me the approximate mileage left . Will be using them again .
October 15, 2025
Excellent quick service
Had a tyre problem develop this morning and managed to get an appointment 2 hours later. Took the car in and problem solved 30 minutes later. Excellent service from an excellent organisation. Thanks you.
October 21, 2025
Unprompted review
Reply from Protyre Autocare - Ferndown Ringwood Road
Dear Tim - Ferndown,
We appreciate you sharing your feedback. We're happy to hear that you were able to get an appointment quickly and that the tyre issue was resolved promptly at our Ferndown Ringwood Road branch.
Thank you for acknowledging our service.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care- Protyre
Verified
Reply from Protyre Autocare - Ferndown Ringwood Road
Hello Stephanie,
We would like to thank you for sharing your feedback regarding the service you received at our Ferndown branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Verified
Fast, reliable service.
Got everything done quickly, kept informed throughout and cheaper than quoted.
October 15, 2025
Reply from Protyre Autocare - Ferndown Ringwood Road
Hello Alison,
We would like to thank you for sharing your feedback regarding the service you received at our Ferndown branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Verified
Great service at great prices
Great service at great prices. I’ve been using Protyre Ferndown for several years and they are my first point of contact for all my autocare needs.
October 20, 2025
Verified
super quick and super profesional
super quick and super profesional, very happy with the service, thats why I keep goping back !
October 20, 2025
Verified
Chris the manger was fantastic
Chris the manger was fantastic, I had ordered the wrong tyres on line, he called me to explain then gave me a solution with a different make and a better tyre for my Van, I’m so impressed with his professionalism politeness and he had my Van ready when he said I will highly recommend Protyre to all my friends and work colleagues
October 15, 2025
Verified
Excellent service
We booked in our F-Pace for a service.
The website was very clear and easy to book. You pay up front for the service you get.
Service level was excellent and I would highly recommend.
October 15, 2025
Verified
Verified
Verified
Protyre!!.
A Ten Point, check was Carried out! I had a Printed Report. That Was made Available. To Me. All in a Professional Way!.
October 10, 2025
Reply from Protyre Autocare - Ferndown Ringwood Road
Hello Mr Unsworth,
We're happy to hear that you found the ten-point check and printed report helpful. We appreciate you acknowledging our team's professionalism and thank you for your feedback.
Best regards,
Eddie
Customer Care - Protyre
Verified
Verified
Great experience
Great experience. Booked for a service the day before needing one. Kept me informed and was pretty quick
October 13, 2025
Verified
Had a problem with a seat belt.
Had a problem with a seat belt.
Sorted it out while we waited.
By the way… excellent machine made coffee and hot chocolate!
October 13, 2025
Verified
Very efficient and friendly
October 10, 2025
Verified
Great service and good customer service…
Great service and good customer service support can’t fault you at all will come back for more service
October 10, 2025
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