Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's product quality, considering it excellent and often superior to other brands. Consumers appreciate the easy online ordering process, quick delivery, and efficient customer service. People also value the wide selection of styles and sizes, including options for tall men, and the ability to find well-fitting clothes. Consumers highlight the company's customer service, noting the helpfulness and professionalism of the staff. Reviewers appreciate the easy return process and the company's responsiveness to order issues. The quality and fit of the clothing receive high marks, with many customers stating that the shirts are well-made and long-lasting. Overall, people feel that the company provides great value for the price, especially when taking advantage of sales and discounts.

Based on these reviews

Rated 5 out of 5 stars
Verified

I oredered items for an upcoming wedding. AS I might have to have the pants hemmed I chose expedited shipping. Due to a delay the package was shipped on Tuesday (not Monday) but PF immediately refunde... See more

Company replied

Rated 5 out of 5 stars
Verified

You make spending money easy. Your clothes are usually nice quality for a good price. Your styles are often more flamboyant than is my conservative taste, but you have become my exclusive white shir... See more

Rated 5 out of 5 stars
Verified

Paul Fredick makes online shopping a breeze. I can clearly see styles and available sizes. Alterations are add only a few additional days to the process. Orders are quickly shipped and tracking is eas... See more

Rated 5 out of 5 stars
Verified

I’ve always liked nice dress shirts and within reason, price would not scare me away. Oh, and I don’t want to have to pull out my iron. I’d purchased shirts for a couple of decades from the same compa... See more

Rated 4 out of 5 stars
Verified

Over the years my experience with Paul Fredrick has been excellent. Tailoring, selection, fabric quality, and style have frequently been exactly what I needed or had been looking for, and the value h... See more

Rated 4 out of 5 stars
Verified

Quality of merchandise is excellent. Prices are high unless you hit a good sale; their sales are constant. Shirts and shoes are generally top notch. Trouser quality, though, varies from average to... See more

Rated 3 out of 5 stars
Verified

I ordered and received 3 essentail white dress shirts. I bought a number of all cotton oin points from your company some of which are still around and in good shape. I always had the cleaners iro... See more

Company replied

Rated 5 out of 5 stars
Verified

I have purchased many items from Paul Frederick over many years. This was a purchase of three dress shirts for a discounted reasonable price. I like the options of French cuffs and monogramming. The... See more

Rated 4 out of 5 stars
Verified

The shirt came on time. Color was accurate. Why I did not give a rating of 5 is the quality of the material used in the shirts. We have been ordering from Paul Frederick for almost 20 years. Compar... See more

Rated 5 out of 5 stars
Verified

Paul Fredrick services are very professional and the online service is fantastic. The customer service is great and I’m happy with the delivery service. Wonderful quality of the merchandise offered. I... See more

Rated 5 out of 5 stars
Verified

My purchase from Paul Fredrick is mostly shirts - business and casual. I can say that their double ply cotton and non-iron shirts are excellent - both their designs and the material quality. It is gre... See more

Rated 3 out of 5 stars
Verified

Love your dress shirts and the ability to choose a specific size. Pricing seems a bit underhand… Shirts that were all listed as 3 for $199, qualifying for free shipping, somehow came up $6 short of th... See more

Company replied

Rated 4 out of 5 stars
Verified

Very good product, including for tall men. Useful filters available when looking for something for you so your search is more efficient. Good value!

Rated 5 out of 5 stars
Verified

I've enjoy the products and the styles of clothing and shoes. I am a 6'4" tall man so therefore the shirts that I have ordered are correct especially when I order 2X Tall. I will love to order a sui... See more

Company replied

Rated 5 out of 5 stars
Verified

Always exquisite design, perfect fit that I would expect nothing else! Then I get a sale shirt which is better than Dillard’s or Macy’s!

Rated 4 out of 5 stars
Verified

My husband really likes your shirts. He is a 16.5 35 or 36, tailored fit, which is very hard to find. I gave four stars instead of five because I went to order THE DAY I received your catalog and ther... See more

Company replied

Rated 5 out of 5 stars
Verified

The operator was able to help me place my order. However, I did find that it was very difficult to place an order off of the website through the operator because it was difficult to find an item numbe... See more

Rated 4 out of 5 stars
Verified

The shirts I order generally arrive on time and are of good quality. They come properly sized and fitted. My only complaint is that the website is a bit difficult to navigate. It does not seem to s... See more

Company replied

Rated 5 out of 5 stars
Verified

Always, and I mean for the past 25 years, Paul Frederick has delivered top of the line clothing at the most reasonable pricing. So, so easy to order online, and receive product so quickly. From the... See more

Rated 4 out of 5 stars
Verified

Always good customer service as well as excellent quality. My only problem is that the shirts are really pricey. It would be nice if your more loyal customers could get better prices or discounts.

Rated 5 out of 5 stars
Verified

Each item of clothing that has come to me from Paul Frederick has been even better than expected. The fit, the feel, the style, and most of all the high quality clothing. I’m very impressed and... See more

Rated 5 out of 5 stars
Verified

First off, I want to say that I wear shirts from several companies. I like to look my best, and only order high quality clothing. I was skeptical at first, as I had not ordered from Paul Fredric... See more

Rated 5 out of 5 stars
Verified

Colors are what I want—grey & purple. Fit & cut are stylish. Price is reasonable with an extra reduction at checkout.

Rated 5 out of 5 stars
Verified

These are the nicest, best made, best fitting dress shirts I've ever owned and worn! The fit is always perfect. Close to Bespoke tailoring as you can get! Always have a great selection and the pric... See more

Rated 5 out of 5 stars
Verified

Shirts were exactly as pictured and they look great!! Quality and craftsmanship is impeccable! Fit and finish were perfect!! Love these shirts!!

Rated 4 out of 5 stars
Verified

I like your shirts. I like being able to buy an exact size. I have long monkey arms. 35 inch sleeve. Sometimes XLTall is too long. Sometimes it fits. I like being able to buy 17.5 x 35inch sleev... See more

Rated 5 out of 5 stars
Verified

I’ve bought at least 20 shirts from this company. Customer service is excellent the quality of their product is unsurpassed. Fit is always perfect. Great Company

Rated 5 out of 5 stars
Verified

Paul Fredrick, is my go to for men's shirts and suits. THey have been helping me dress Gentlemen for the stage for over 20 years. Good quality that lasts! And the absolute best customer service.

Rated 5 out of 5 stars
Verified

I love Paul Fredrick I am with you since many years I always feel your product wonderfull specialy for age over fifty

Rated 5 out of 5 stars
Verified

Easy ordering experience and fast response time is important to me , when shopping on line . So far , so good , just waiting for the shipment to arrive . Looking forward to my new apparel .... See more

Rated 5 out of 5 stars
Verified

I have been ordering from Paul Fredericks for about 15years. I made a mistake on my order, I called customer service and they took care of everything immediately. So I thank them for the great custo... See more

Company replied

Rated 5 out of 5 stars
Verified

My business with Paul Fredrick clothing has always been satisfactory. Customer service, order processing, product quality, and returns. Everything has been done with great customer service. That’s why... See more

Rated 5 out of 5 stars
Verified

I like the quality and I always try to get the shirts on sale. Also, I like the variety of unusual, different patterns, colors, and design. I only buy the non-iron shirts. I have bought shirts in the... See more

Rated 5 out of 5 stars
Verified

Grace was patient and ugreat. I was a returning customer from years back and she helped me reestablish my account with a sizable purchase. Many thanks Steven Rothman

Rated 5 out of 5 stars
Verified

The garments are very stylish and different from any other clothier. Fit is spot on and I HIGHLY recommend them.

Rated 5 out of 5 stars
Verified

Everything went like clockwork. The only thing I would change, is that the company should send an automatic tracking update, as they happen.

Rated 3 out of 5 stars
Verified

ILIKE SOME OF THE SHIRTS YOU SELL. The Problem is that sometimes you post a sale and then offer a certain number of items and then continue on with items that are not on sale.I would rather just see t... See more

Company replied

Rated 5 out of 5 stars
Verified

What you offer looks good and great advertisement. I love quality and swift way of getting what I want into my hands.

Rated 5 out of 5 stars
Verified

Easy processing purchase of shirts. Good presentation online of product with enough views so I could see what I was buying!

Rated 4 out of 5 stars
Verified

Service is outstanding, unfortunately the product was too small for my 4XL son. Easy return process.

Rated 5 out of 5 stars
Verified

I was called to clarify a discrepancy in my order by a very personable yet professional lady. Also, I get the order quickly with returns not a problem.

Rated 5 out of 5 stars
Verified

Paul Frederick is a great place to shop online for shirts. The customer service is great and the return policy has made it a wonderful experience.

Rated 5 out of 5 stars
Verified

I have been a customer of Paul Frederick for some years. NEVER have they disappointed me. They ladies appreciate the fashion also.❤️

Rated 5 out of 5 stars
Verified

Quick response, excellent quality and sophisticated style for Big And Tall. Not at all common.

Rated 5 out of 5 stars
Verified

Ordering on my phone has been a great experience because the people are always kind, knowledgeable, and professional. Your company has great products and I will continue to shop with Paul Frederick.

Rated 5 out of 5 stars
Verified

It was very easy to place my order. Great selection of types and sizes of shirts! A very pleasant experience!

Rated 5 out of 5 stars
Verified

Quality is amazing and they first absolutely perfect. Awesome shirts for the price!

Rated 5 out of 5 stars
Verified

I have ordered several items for my husband. All have been just as web site said. Clothes are excellent quality and look great. They are also easy to take care of.

Rated 5 out of 5 stars
Verified

So far they’ve been spot on with everything. Great service great follow up or MOORE can you ask for.? Well I know what the answer is the great products that I’ve received.

Rated 5 out of 5 stars
Verified

Very satisfied with my new sport coat. Great quality, excellent fit and shipped to me in a few days.

We perform checks on reviews


Company details

  1. #15 of 73 best companies in Men's Clothing Store

Written by the company

Dress shirts and quality men's clothing options that fit your style, size, and budget. Paul Fredrick offers comfortable, confident men’s fashion choices. See our collection of fashions for men in a variety of styles and sizes, including Big and Tall.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

697 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 64% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars
Verified

Michele was awesome

Michele was awesome. She understood the problem with my exchange and figured out a solution. My husband is not an easy fit and apparently neither is our son. We live your dress shirts

October 15, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look