Parkers Tilehurst Reviews 202

Right from the start Parkers were amazing. As a first time buyer, and not knowing anything about buying a house, Parkers explained everything to us and made buying so simple and fast. Parkers always responded to emails in a timely manner and always answered any questions I had. I would definitely recommend them!

Brilliant service from Parkers, from our initial appointment, our house was valued, photographed and put on the market within a week. Parkers then lined up 5 accompanied viewings, we had two immediate offers (and decided to go with the chain free option). The sale went through perfectly without a hitch. Excellent service from Parkers who we would highly recommend !

Having tried an agent in the area prior to Parker’s which we felt let down by for multiple reasons we were wary. But Parkers approach has definitely better suited us. They cut out the bs and got on with it. Good communication style overall and easy to work with. Job done so thank you!

Very professional and helpful service from start to finish. The Parkers Tilehurst team were always available to answer questions and made the whole buying process smooth and stress-free. Highly recommended!

Great estate agents. Have used Parker’s Tilehurst a few times over the last couple of years and the customer service has been amazing. To name a few, Dan, Charlie, Imani and Chanelle have been great! They are polite and knowledgable. Thank you for a great selling and buying experience would definitely use there services again. A great team and office!

We recently moved into a rented property in Calcot, Reading, through Parkers Estate Agency in Tilehurst and were extremely disappointed with its condition. The bathrooms were filthy, with grime on the walls and hardened limescale in the toilet. The accessible bathroom was particularly unacceptable, remaining stained despite our cleaning efforts. The garden was neglected, overgrown with weeds, and the provided washer and dryer released dirt and limescale, staining our clothes. Before signed contract, we had requested a professional cleaning and garden maintenance before moving in, Parkers representative accepted but later these requests were ignored. Parkers failed to ensure the property was clean and functional, leading to a frustrating experience for us

We just wanted to thank Parkers for selling our home.

We invited Parkers to value our home and had Charlie visit. Right from the off we were very impressed with his professionalism and local knowledge. Straight away we knew he was the person for the job. We had planned to invite other agents to value our home but decided not to as we felt very comfortable with Parkers and were confident that Charlie had all of the bases covered.

Parkers marketing was second to none. We had exceptional 4K photos & Virtual tour, along with drone photography which made us stand out from our competition. Charlie even took time out of his evenings one Saturday, had beer with us and did dusk photography of the house which looked amazing. He would then rotate the photos online every week keeping the advert refreshed. Everything he mentioned during the valuation he followed through with.

Parkers set up a Whastapp group chat with us and the sales team, we found this was an excellent way to communicate booking in viewings, quick communication and would even give us instant feedback and when we could come home, which was great working around the kids and work.

Emma nurtured the sale from start to finish, she did an amazing job keeping us in the loop throughout the transaction and managing the chain. Herself and Charlie were always there when we needed them which made it all seamless and as stress free as possible.

If you’re looking to sell your home anytime soon, we would highly recommend Parkers and we will be definitely be using them in the future.

I was in a rented property with Parkers, I just want to say how amazing Tara is - she has been so helpful so thank you Tara

I rented a property through this agency out of urgency, as I really needed a place at the time. Unfortunately, the flat I ended up with was in poor condition, the shower head was literally held together with tape, and part of the kitchen flooring had come off. I had to buy glue and fix it myself. I also had to take on the task of reconciling the utility bills, which should have been handled by the agency.
They promised to resolve all the issues, but nothing was ever fixed. At one point, I was even pressured with the comment, “Do you want to leave?” an unhelpful and dismissive response to legitimate concerns. When the toilet extractor fan broke, I replaced it myself, and they never reimbursed me. Due to work commitments, I didn’t have the time or energy to constantly follow up or find a new place, so I endured the situation.
To make matters worse, at the end of my tenancy, they had the audacity to try to claim my entire deposit. It’s genuinely outrageous and unjust.
Based on my experience, I would never recommend this agency. As for all the glowing reviews, they're hard to believe. I wouldn't be surprised if some of them were paid or fake.

Parkers Tilehurst delivers mixed results. While some services are well-organized, others lack urgency, especially in property management support. Communication can vary depending on the situation, leaving improvements necessary. It’s not the worst experience but not entirely seamless either. A solid agency with noticeable inconsistencies that may affect overall satisfaction. Things could be better organized.

Excellent/regular updates and customer service, friendly staff - got the job done in a professional way

It is over 40 years since we bought our house and recently took the big step of putting it on the market . We sold it through Parker’s Tilehurst and cannot recommend them highly enough . They manage to achieve just the right balance between professionalism and friendliness . Communication throughout was proactive and helpful in keeping us up to date . We felt well supported through every stage of our sale and purchase and always felt able to ask for advice . The team were totally focused on delivering an outstanding service to us as their clients .

I would like to thank all the staff at Parkers who have made the sale of my property go so smoothly. I would in particular wish to thank Charlie so all his invaluable help finding workmen to complete jobs that needed doing. Chanelle for her regular updates and listening to our worries. She has been a font of knowledge. And to all the other staff who have helped we are truly thankful. 5 star service

The Tilehurst team were fantastic at seeing through our sale and looking after the chain. Communication was clear and timely throughout the sale process and the team was always commercially active and aware, offering ideas and guidance in a tough market. We would definitely recommend Parkers.

Very good at keeping us informed at all stages of the sales. Friendly and reliable many thanks

Throughout the whole process, Parkers have been brilliant. There is no denying that moving house is a stressful process, but I was always able to reach Parkers and never felt rushed or fobbed off. Charlie was my first point of contact and he had a strong plan from the beginning. Imani is gorgeous and smiley and was so easy to have in the house doing viewings. Once we sold, Chanelle was great at keeping me updated and liaising with everyone to keep things running smoothly. I always felt I could call her & ask anything. Emma & the rest of the Parkers team made the whole confusing process mush easier to navigate.

They were very professional and kept us up to date throughout the whole process. We unfortunately lost several buyers which meant the sale took a long time but they always were sympathetic and encouraging by speedily getting new viewings. Can't praise them highly enough.

Absolutely horrendous experience since moving in. Will stay away at all cost in the future!

Seamless process from start to finish the team have been amazing. No stress, everything was well organised and ran smoothly. I couldn’t have asked for a better experience. I would 100% recommend,
this is the 2nd time I have used Parker’s
And I must say I am always impressed. Very excited and very grateful. Big thanks to all involved.

Responsive, organised, efficient, effective.

Having to sell a house from miles away via a Lasting Power of Attorney is not easy; Parkers made it simple.

I would be more than happy to use them again.