Amazing customer service and introduction to the platform. The trading view promotion was much better then offers from other brokers. Definitely worth a look.
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We offer clients the opportunity to trade a broad range of financial products with Forex in the US and Japan; Forex and CFDs (contracts for difference) in Canada, UK, EMEA, APAC and Australia. Our award-winning platform offers exceptional execution with sophisticated trading tools and advanced charting packages with an extensive range of leading edge indicators and drawing tools powered by TradingView.
United States
Replied to 89% of negative reviews
Typically replies within 1 week
Thank you for the response.
However, I need to clarify that even though you say my funded account was activated, I still can’t log in to MT5 — it keeps showing “authorization failed.” I’ve already informed support about this several times, but the issue hasn’t been fixed yet.
If the account is truly active, I should be able to access it. Please review this again and help me get proper access to my funded account.
The customer service was excellent. Once the virtual assistant verified my challenge, I was transferred to live chat, where my challenge was solved in twenty minutes.
This company doesn’t allow you to login into meta trader and then they will request a statement to do absolutely nothing, they will play with you, don’t risk your money here, they can make you lost your money
I had such high hopes when I started trading with this broker. It all sounded great, so I gave it a try. At first, everything seemed fine, deposits went through instantly, trades opened smoothly, and I saw some small profits within a few days.
But the problems began when I requested my first withdrawal. It stayed pending for days, then weeks. When I asked support, they blamed “network congestion” and “verification delays.” I provided all the documents they requested, yet nothing happened. After my third withdrawal attempt, my account was suddenly “under review” and I couldn’t even log in.
I honestly thought I had lost everything. Thankfully, I didn’t stop looking for help. A relative of mine who had been through something similar connected me with a professional team that specialized in recovery. With their help, I finally managed to get back my funds.
Great company. I couldn’t recommend them more. I been using them connected to tradeview for 3 weeks now and the process has been great. I just wish they offered more trading/stocks/crypto connection to Tradeview. I also got a refund on 1 years subscription with tradeview due to an offer they are/were running.
Hats off to Brett too, amazing support. 😄
Reply from OANDA
Really caring customer service team. Every customer is unique and every problem has its specifics. The customer service representative was willing to go to details even if it meant several emails and giving further insight to better explain what the issue is (thus more attention was required by service team). They really care and really put effort in if needed.
Reply from OANDA
Great customer support, fast reply and dedicated to solve their clients problems. Big thanks to Nikita Vasiljevs for helping me with my issuses today. Looking forward to working with you, guys.
Reply from OANDA
Oanda has amazing customer service, prompt and efficient. Luke is always there to help. It's kind of 5* service with personal touch.
Reply from OANDA
Competitive broker. Lowest spreads. Fast execution.
Helpful and fast support.
Reply from OANDA
My problem was solved in just 1 day!!! Professional people! 10+++
Reply from OANDA
All these forex brokerages are scams. They are in business for your losses, thats it. You never win but your certain to lose. You don't know what goes on at the brokerage or what arrangement they have with institutions. It doesn't matter how familiar you are with forex because you will lose massively.
Reply from OANDA
I contacted the support team twice and they replied and helped immediately and solved my problem
Reply from OANDA
I have been with TMS Europe for over 8 years now! It has been my best trading platform for CFD and the answers to my queries are prompt by email. Very much trusted and recommended.
Rajeev
Reply from OANDA
Amazing customer service and introduction to the platform. The trading view promotion was much better then offers from other brokers. Definitely worth a look.
Reply from OANDA
Oanda Crypto are just first class. Had an issue and contacted customer services. They quickly acknowledged my issue, said they would investigate and resolved it really quickly. So rare to come across such a quick and reactive customer service team!
Reply from OANDA
I’ve had a great experience with OANDA so far. The support team has been very professional, responsive, and helpful. A special thank you to John Truong, who personally assisted me and ensured that the TradingView Essential credit was added to my account quickly and smoothly.
I really appreciate the clear communication and efficiency — it makes a big difference as a trader to know that support is reliable and genuinely cares about clients. OANDA has provided me with a seamless trading experience, and I feel confident using their platform.
I highly recommend OANDA to anyone looking for a trustworthy broker with excellent customer service.
Reply from OANDA
Luke was very helpful talking me through the various aspects of the platform & helped me resolve some issues I was experiencing. Great customer service!
Reply from OANDA
I absolutely loved the fact that their customer service was so helpful and patient in assisting me with the doubts I had regarding seemingly complex problems.
Reply from OANDA
The best company for trading! They helped me with any question what I have and the app is amazing
Reply from OANDA
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