I've ordered several times from this company and will continue to do so. The quality of their products is excellent as well as their fast delivery. I like the dog tags that have the silicone around... See more
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About MyFamily
Written by the company

MyFamily è il brand 100% Made in Italy dedicato al pet lifestyle. Nato nel 2010, ha rivoluzionato il concetto di medaglietta per cani, con oltre 700 inconfondibili design personalizzabili con un’incisione. Ma non solo! L’offerta del marchio comprende anche collari, guinzagli e pettorine (sia per cani che per gatti) dalle texture più svariate, realizzati con materiali selezionati e un’importante impronta artigianale. Ogni dettaglio dei prodotti MyFamily viene curato negli stabilimenti produttivi di Valenza (AL), cuore del distretto orafo mondiale, dove l'attenzione all'innovazione si fonde con la tradizione artigianale per offrire soluzioni sempre all'avanguardia ai pet lovers di tutto il mondo.
![]() Made in Italy |
![]() Garanzia 2 Anni |
![]() Progettato per i Pet |
![]() Materiali Selezionati |
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![]() Medagliette |
![]() Collari |
![]() Guinzagli |
![]() Pettorine |

MyFamily
Written by the company

- Handmade in Italy with Love
- Ogni giorno lavoriamo per migliorare la sicurezza e il comfort degli amici a quattro zampe, assicurando l’inconfondibile gusto del nostro “Made in Italy”.
Consegna Gratuita in Italia
Spedizione in 1/2 Giorni Lavorativi
Contact info
Strada per Solero 1A, 15048, Valenza, Italy
- +39 0131-950063
- shop@myfamily.it
- www.myfamily.it
Replied to 65% of negative reviews
Typically replies within 2 weeks
Good quality product
Good quality product, reasonably quick delivery and looks great on Jonah.
Charming and genuine leather quality…
Charming and genuine leather quality products, nicely packed and delivered as promised.
Loved the message to customer with company presentation/insights.
Product great, shipping terrible
The product is great, but the shipping service was disappointing. I requested UPS to deliver my package to a UPS pick up point, which they confirmed. However, they left the package in my mailbox. Luckily, it was still there when I got home. The reason I wanted to have it delivered to UPS pick up point is there have been too many stolen packages in my building lately. And oh, even when they left the package in my mailbox, I still got notification that I need to pick up my package from their pick up point—what a joke!
I've ordered several times from this…
I've ordered several times from this company and will continue to do so. The quality of their products is excellent as well as their fast delivery. I like the dog tags that have the silicone around them so my dog and especially me don't hear the clang of the metal tag.
The products are of good quality
The products are of good quality, bit the size is strange. I followed the measurement guides, but even if my dog is in the "middle" of the size, when I received the products I had the feeling they are too small barely fitting, instead of confortly matching.
Highly recommended
Very easy to order, super fast to deliver and - especially - quality and style of the products second to none. The prices match the quality purchased. Highly recommended
My furkids love the H-harnesses which…
My furkids love the H-harnesses which are super comfortable and easy to use. Tags are beautiful and are of great quality!
Website clearly states tax included
Website clearly states tax included. Yet on all orders I have received, I have had to pay duty.
Lovely quality ID tag
Lovely quality ID tag, Clear engraving and arrived in good time
Customer experience not a priority
It’s confusing even when I reorder the same item I have already purchased.
Requiring customers to print a paper for a return feels outdated and inconvenient, and gives the impression that the company doesn’t prioritize the customer experience.
Having to arrange the return label and shipping myself, rather than the company simply deducting the cost, is another unnecessary burden.
This experience is making me reconsider future purchases, as it doesn’t feel like customer care is a priority here.
Really pleased
Really pleased. Lovely quality product and a great selection of items to choose from. Delivery was also fairly prompt and was well packaged.
Good service
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