moneycorp Group Reviews 6,446

TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

I have used Moneycorp for many years transfer money. They have suspended my account for random checks which l have now been chasing twice a day and being fobbed off saying it is waiting in a long que... See more

Company replied

Rated 5 out of 5 stars

After research I chose to open an account with Moneycorp Group and glad I did. The Private FX Dealer chosen to deal with my account was first rate, friendly, highly professional and customer focus... See more

Company replied

Rated 5 out of 5 stars

I highly recommend MoneyCorp and in particular my point of contact Ian Pitts. Ian went above and beyond to help me with securing a great deal. He was kind, honest and patient with me and I am very gr... See more

Company replied

Rated 5 out of 5 stars

I've happily used Moneycorp for 20 years. Today I received payment for a property sale where the buyer didn't follow any of the payment instructions, but Moneycorp was still able to find and allocate... See more

Company replied

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Company details

  1. Currency Exchange Service

moneycorp | International Payments

Written by the company

Sign up now for great rates
Whether you're buying property overseas, emigrating, making regular payments or need to send money to friends and family abroad, use moneycorp: the exchange experts.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars

Excellent service

Sam talked me through the whole process from the moment I contacted moneycorp through to the day the transaction went through.
He was honest and transparent throughout and I was left very satisfied. Excellent service!

October 2, 2025
Unprompted review
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Reply from moneycorp Group

We are so glad you are pleased with our service Matt. Tell your friends about moneycorp and you’ll both get £75 when they exchange £2,500 within 3 months. Visit: https://m.moneycorp.com/RAF2

Rated 1 out of 5 stars

Sebastian

I have used Moneycorp for many years transfer money. They have suspended my account for random checks which l have now been chasing twice a day and being fobbed off saying it is waiting in a long queue. Apparently they are especially busy because they have decided to do this to so many customers!

October 1, 2025
Unprompted review
moneycorp Group logo

Reply from moneycorp Group

Dear Sebastian,

We are sorry you experienced this and we would like to discuss your query offline to make sure this is avoided in future.

One of our team will be in touch shortly to discuss this further with you.

Kind Regards,
The moneycorp team

Rated 5 out of 5 stars

Excellent service and thank you for…

Excellent service and thank you for checking security on my account payment, I always recommend Moneycorp and will continue to do so.
Well done to the team.

September 30, 2025
Unprompted review
moneycorp Group logo

Reply from moneycorp Group

We are so glad you are pleased with our service. Tell your friends about moneycorp and you’ll both get £75 when they exchange £2,500 within 3 months. Visit: https://m.moneycorp.com/RAF2

Rated 5 out of 5 stars

People were polite

People were polite, gracious and professional

September 29, 2025
Unprompted review
moneycorp Group logo

Reply from moneycorp Group

We are so glad you are pleased with our service. Tell your friends about moneycorp and you’ll both get £75 when they exchange £2,500 within 3 months. Visit: https://m.moneycorp.com/RAF2

Rated 1 out of 5 stars

Woeful service, useless customer support.

Having used Moneycorp for years to move money to my American bank account they have randomly suspended my account with no explanation or indication when I will be able to use it again. Apparently they are especially busy because they have done this to so many customers! They are now unable or unwilling to refund the considerable amount of money I have in my account and customer services won’t give me a timeframe for when it will be done. Meanwhile my mortgage is unpaid and they are not able to help. Really, really try another company!

September 22, 2025
Unprompted review
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Reply from moneycorp Group

Dear Mrs. Ryan,

We are sorry you experienced this and apologies for the delayed reply here. I understand that one of our team has been in touch to discuss this further with you.

Kind Regards,
The moneycorp team

Rated 5 out of 5 stars

Highly recommended

I highly recommend MoneyCorp
and in particular my point of contact Ian Pitts. Ian went above and beyond to help me with securing a great deal. He was kind, honest and patient with me and I am very grateful that he made what was a stressful experience so very much easier. I would never consider using any other money transfer company.

September 23, 2025
Unprompted review
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Reply from moneycorp Group

We are so glad you are pleased with our service. Tell your friends about moneycorp and you’ll both get £75 when they exchange £2,500 within 3 months. Visit: https://m.moneycorp.com/RAF2

Rated 5 out of 5 stars

A safe, professional Currency Broker

After research I chose to open an account with Moneycorp Group and glad I did. The Private FX Dealer chosen to deal with my account was first rate, friendly, highly professional and customer focused.

The foreign exchange and payment process was very quick and seamless. I was kept fully abreast of all transactions. It was comforting to know that my money was being looked after properly.

I find the Moneycorp Group website very easy to use and very informative.

September 15, 2025
Unprompted review
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Reply from moneycorp Group

We are so glad you are pleased with our service. Tell your friends about moneycorp and you’ll both get £75 when they exchange £2,500 within 3 months. Visit: https://m.moneycorp.com/RAF2

Rated 5 out of 5 stars

Amazing, reliable customer service

I've happily used Moneycorp for 20 years. Today I received payment for a property sale where the buyer didn't follow any of the payment instructions, but Moneycorp was still able to find and allocate the money to me immediately with no problem at all. You can always talk to a person, they are always helpful. I've had some complex issues in the past, moving in and out of the EU and it's never been a problem. I highly recommend them.

September 15, 2025
Unprompted review
moneycorp Group logo

Reply from moneycorp Group

We are so glad you are pleased with our service. Tell your friends about Moneycorp and you’ll both get £75 when they exchange £2,500 within 3 months. Visit: https://m.moneycorp.com/RAF2

Rated 5 out of 5 stars

answered the phone quickly

answered the phone quickly, I could understand the guy and he was quick and efficient in sorting my query

September 8, 2025
Unprompted review
moneycorp Group logo

Reply from moneycorp Group

We are so glad you are pleased with our service. Tell your friends about moneycorp and you’ll both get £75 when they exchange £2,500 within 3 months. Visit: https://m.moneycorp.com/RAF2

Rated 5 out of 5 stars

Exceptional service

The service we received from Moneycorp was exceptional. Tom was friendly, knowledgeable and understanding. We have not used Moneycorp before but will definitely use them again.
Thank you.

August 26, 2025
Unprompted review
moneycorp Group logo

Reply from moneycorp Group

We are so glad you are pleased with our service. Tell your friends about moneycorp and you’ll both get £75 when they exchange £2,500 within 3 months. Visit: https://m.moneycorp.com/RAF2

Rated 5 out of 5 stars

Transaction made stress free by Ian who…

Transaction made stress free by Ian who was friendly, competent and understanding.
Also best current exchange rate.

August 20, 2025
Unprompted review
moneycorp Group logo

Reply from moneycorp Group

We are so glad you are pleased with our service. Tell your friends about moneycorp and you’ll both get £75 when they exchange £2,500 within 3 months. Visit: https://m.moneycorp.com/RAF2

Rated 5 out of 5 stars

This company were very professional and…

This company were very professional and polite and efficient in dealing with my finances

August 15, 2025
Unprompted review
moneycorp Group logo

Reply from moneycorp Group

We are so glad you are pleased with our service. Tell your friends about moneycorp and you’ll both get £75 when they exchange £2,500 within 3 months. Visit: https://m.moneycorp.com/RAF2

Rated 1 out of 5 stars

Attitude of Dealers

Do all their dealers have the air off arrogance about them. I noticed when making a small traction say under £1,000 the way they come across is just plain arrogant. They are after all part of the service industry. Happened again today... Time to use Revolut or another company....

August 7, 2025
Unprompted review
moneycorp Group logo

Reply from moneycorp Group

Dear Tim,

We are sorry you experienced this and we would like to discuss your query offline to make sure this is avoided in future.

One of our team will be in touch shortly to discuss this further with you.

Kind Regards,
The moneycorp team

Rated 5 out of 5 stars

Great experience

Great experience, very professional and quick service, Ian Pitts was extremely helpful and always available to answer any questions and help with managing complexities with foreign countries!

July 16, 2025
Unprompted review
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Reply from moneycorp Group

We are so glad you are pleased with our service Dragos. Tell your friends about moneycorp and you’ll both get £75 when they exchange £2,500 within 3 months. Visit: https://m.moneycorp.com/RAF2

Rated 5 out of 5 stars

Dannielle

Dannielle, did an excellent job in sorting out my deposit issue. If you have a requirement to receive or send international funds look no further then Moneycorp as your global exchange partner.

July 14, 2025
Unprompted review
moneycorp Group logo

Reply from moneycorp Group

We are so glad you are pleased with our service Gary. Tell your friends about moneycorp and you’ll both get £75 when they exchange £2,500 within 3 months. Visit: https://m.moneycorp.com/RAF2

Rated 5 out of 5 stars

Very polite call and vigilent process…

Very polite call and vigilent process in ensuring that the money transfer was all above board.

July 1, 2025
Unprompted review
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Reply from moneycorp Group

Thank you for your review Kenneth. Remember to refer a friend and you both get £75. Visit https://m.moneycorp.com/RAF1 for more information.

Rated 5 out of 5 stars

Great Experience

I have been with MoneyCorp for 20 years, transferring funds between the UK and the USA, when required.
The service has been outstanding, and I have always received fast replies to my emails and any enquiries or clarification requested. The exchange rates offered have always been very competitive.
Thank you for your great service!

May 1, 2025
Unprompted review
moneycorp Group logo

Reply from moneycorp Group

We are so glad you are pleased with our service. Tell your friends about moneycorp and you’ll both get £75 when they exchange £2,500 within 3 months. Visit: https://m.moneycorp.com/RAF2

Rated 5 out of 5 stars

Trusted and competitive service

I needed a reliable, same-day currency exchange solution for selling my property abroad, with a competitive Euro rate. Opening a Moneycorp account was quick and straightforward, and I was immediately assigned an account manager, Ian Pitts. Ian's support was exceptional—responsive, professional, and reassuring throughout. I felt completely confident that I was in safe hands with a trusted and competitive service. Highly recommended.

June 16, 2025
Unprompted review
moneycorp Group logo

Reply from moneycorp Group

Thanks for the review Wayne! Did you know you could earn £75 for telling your friend about us? Learn more here: https://m.moneycorp.com/RAF3

Rated 5 out of 5 stars

Excellent Customer Support

I've been with Moneycorp for many years and it's their attention to details and customer support which separates them from their competition. Client Support staff like Dannielle who reaches out to me when a depositor has not added all my account details. She actually calls me to ask if I'm expecting funds. This is what customers service is all about and Moneycorp excels in all areas. Look no further if you are looking for a foreign exchange or global payment services provider.

May 29, 2025
Unprompted review
moneycorp Group logo

Reply from moneycorp Group

We are so glad you are pleased with our service. Tell your friends about moneycorp and you’ll both get £75 when they exchange £2,500 within 3 months. Visit: https://m.moneycorp.com/RAF2

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