Absolutely the best customer service. The devices are easy to use and anytime there is a question, the team provides easy to understand directions and helpful tips. When my aunt no longer needed the s... See more
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Caden was a no pressure, friendly and professional salesperson. We felt comfortable making our decision literally right after our first contact. Your company is fortunate to have him!!! Side... See more
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I got the mobile help fall detection pendant about four months ago. it is a very useful device, now that I am living on my own as a wheelchair user with a tendency of losing my balance. While the neck... See more
I called for information & Donna was very gracious about giving me needed info . I wasn’t ready - told her I could do the order next day - her day off & she said whoever answered could help. Arron e... See more
Company replied
Company details
- Medical Technology Manufacturer
- Home Health Care Service
- Local Medical Service
- Medical Equipment Manufacturer
- Senior Citizen Center
About MobileHelp
Written by the company

MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.

Contact info
5050 Conference Way North Suite 125, 33431, Boca Raton, United States
- 800-992-0616
- sales-ops@mobilehelp.com
- www.mobilehelp.com
Replied to 11% of negative reviews
Typically replies within 48 hours

Reply from MobileHelp
Wonderful gentleman I spoke with
Wonderful gentleman I spoke with. Reasonable prices. No contracts!

Reply from MobileHelp
Rick spoke with a clear voice
Rick spoke with a clear, distinct voice. Explaining the alert system completely. He had answers for all my questions. e was patient, kind and efficient.

Reply from MobileHelp
My experience
I called for information & Donna was very gracious about giving me needed info . I wasn’t ready - told her I could do the order next day - her day off & she said whoever answered could help. Arron explained everything & I’m looking forward to receiving kit.

Reply from MobileHelp
Disliked all the emails that…
Disliked all the emails that immediately came after signing up. Only send important ones to avoid confusion. The person who helped us with set up was great.

Reply from MobileHelp
Stewart was a great help setting up…
Stewart was a great help setting up mobile help for my mother in law. He was very attentive to our needs and was very thorough. It was a very easy process.

Reply from MobileHelp
Agent had alot of patient,answered all…
Agent had alot of patient,answered all questions made me feel at ease

Reply from MobileHelp

Reply from MobileHelp
I’ve just purchased the system today
I’ve just purchased the system today, so I don’t have any comments on then system itself. The representative was very helpful, answering all of my questions patiently. Looking forward to actually using the machine,

Reply from MobileHelp

Reply from MobileHelp
Everything was explained well
Everything was explained well, I felt confident when I hung up that my mom will be in good hands. Very friendly.

Reply from MobileHelp

Reply from MobileHelp
Very courteous and explained everything…
Very courteous and explained everything involv d.

Reply from MobileHelp
Very easy to deal with
Very easy to deal with. Explained everything in a easy to understand matter

Reply from MobileHelp
The representative was very helpful
The representative was very helpful, patient and kind with a sense of humor

Reply from MobileHelp
Such patience
I loved how StuartHershey explained everything to me so clear and concise and how patient he was with me.

Reply from MobileHelp
Samatha your agent
Samatha, was the most helpful agent, patient, understanding and very caring to help me with my 93-year-old Mom's needs.

Reply from MobileHelp
Francine was consistent with calling me…
Francine was consistent with calling me back when we were playing “phone tag”. So when I decided I DID need an “alert”, of course I called her. She explained my options and did not drag it out with pressure to sign. I did, of course, but I was able to casually decide the plan I wanted.

Reply from MobileHelp
Both service techs I talked to were…
Both service techs I talked to were efficient and courteous even with a problem on my Visa account. Helped me get it solved and my help button in its way. A-1 service.

Reply from MobileHelp
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