Mawoo Pets Reviews 212

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars
Verified

All I can say is that this has been such an incredible experience from start to finish ! Ashley , and Rhea were amazing answering questions and making calls back and forth to the breeder.. Bertha ou... See more

Rated 5 out of 5 stars
Verified

The experience and process was seamless. Everyone was very attentive and communicated very fast. Our breeder was so kind and delivered our puppy to our door. Our new puppy is the greatest addition to... See more

Rated 5 out of 5 stars
Verified

Theo has sweet temperament and is a delight to everyone he meets. The breeder described him as a “happy little guy” and this is absolutely true. He is the “mayor” of our neighborhood pets and humans.... See more

Rated 5 out of 5 stars
Verified

They were so helpful through the process . When ever we called or texted with questions they responded quickly and we really liked getting text letting us know the next steps in the process in buying... See more

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Company details

  1. #19 of 69 best companies in Pet Store
  2. #3 of 4 best companies in Dog Breeder
  3. #6 of 8 best companies in Pet Adoption Service

Written by the company

Mawoo Pets (www.MawooPets.com) is an online marketplace featuring puppies for sale from 500+ trusted breeders across the US & Canada. All breeders on Mawoo Pets undergo a rigorous vetting process to eliminate puppy mills, and all puppies arrive at your home vet checked, vaccinated, and de-wormed. We offer live customer service and nationwide delivery, and pride ourselves on helping you find the perfect matching companion. You can search across 80+ breeds, ranging from Goldendoodles, to French Bulldogs, to German Shepherds, and the widest range of categories, including toy and mini breeds, family-friendly breeds, and hypoallergenic breeds. Our breeders are based throughout the USA and Canada, so whether you are in California or Massachusetts, you can find a puppy for sale near you, or have our team coordinate travel of your puppy to your home by a trusted travel provider. Have any questions? Reach us at support@mawoopets.com or 1-888-488-7203.


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4.7

Excellent

TrustScore 4.5 out of 5

212 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars
Verified

Everything about the experience was…

Everything about the experience was amazing!

March 29, 2025
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Reply from Mawoo Pets

We are so happy to hear that you had a pleasant experience with Mawoo Pets! We wish you and your new puppy lots of great adventures together! - Mawoo Team

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Rated 5 out of 5 stars

Honestly I am so happy I came across…

Honestly I am so happy I came across this page! The smoothiest process ever, this is our first time owning a puppy and it was the best choice to choose mawoopets. Thank you so much for everyone i spoke with throughout the process! Our nanny Natasha was awesome and communicative through the entire travel time!

March 20, 2025
Unprompted review
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Reply from Mawoo Pets

Thank you so much, we are happy that you had a great experience picking out and taking home your new best friend! We hope you and Funtik have lots of amazing adventures together! - Mawoo Team

Rated 5 out of 5 stars
Verified

Had an amazing experience I have had my…

Had an amazing experience I have had my fur baby for about 3 or 4 months now and he’s thriving

November 20, 2024
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Reply from Mawoo Pets

That is great to hear! Thank you for letting us know your fur baby is doing well, we love to hear how our puppies are doing in their new homes! We wish you and Pumpkin a happy spring! - Mawoo Team

Rated 5 out of 5 stars
Verified

Mawoo made very easy when I was buying…

Mawoo made very easy when I was buying Chloe (her new name). Ashley was a big help, I couldn’t have ask for any one better. Thank you,

February 18, 2025
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Reply from Mawoo Pets

Thank you so much, Bonnie! We are glad that little Chloe is doing well and soaking up all the love and snuggles! I hope you have wonderful adventures together! - Ashley and the team at Mawoo Pets!

Rated 5 out of 5 stars
Verified

Great Customer Service

Great Customer Service! Would Definitely Recommend Mawoo To Anyone Trying To Find There Next Puppy !

January 31, 2025
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Reply from Mawoo Pets

We're thrilled to hear that you had a great experience with Mawoo Pets. Wishing lots of amazing adventures with your new furry friend Semion the Frenchie! - Mawoo Team

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Rated 5 out of 5 stars
Verified

Amazing experience and completely in…

Amazing experience and completely in love with my new dog

January 14, 2025
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Reply from Mawoo Pets

We are so happy to hear that little Crimson the Toy poodle is doing well and you love him as much as we do! He is an absolute charmer, and we are so glad that he has found his forever home with you. Thank you for choosing Mawoo Pets! - Mawoo Team

Rated 5 out of 5 stars
Verified

I recently purchased from Mawoo Pets

I recently purchased from Mawoo Pets, and I couldn’t be more impressed with the experience! From the easy-to-navigate website to the quick delivery, everything was seamless. The customer service team was friendly and responsive when I had a question about my puppy, which made me feel valued as a customer. I highly recommend Mawoo Pets to anyone looking for their own, top-notch amazing furry friend. Thank you all.

January 14, 2025
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Reply from Mawoo Pets

We’re delighted to hear that your experience with Mawoo Pets was seamless and that you felt supported every step of the way.

Our team works hard to ensure everything—from the website to delivery and customer service—is as smooth and stress-free as possible. Knowing that we met your expectations means the world to us!

Congratulations on your new furry friend! 🐾 We hope they bring endless joy and love into your life. If you ever have more questions or need assistance in the future, we’re always here to help. Thank you for choosing Mawoo Pets and for recommending us! 😊- Mawoo Team

Rated 5 out of 5 stars
Verified

They were so helpful through the…

They were so helpful through the process . When ever we called or texted with questions they responded quickly and we really liked getting text letting us know the next steps in the process in buying an receiving our french bulldog puppy . Our puppy was driven to us by a puppy transport when she arrived she was clean and happy the driver let us know how her trip was an made sure he was dropping her off to the right people really loved how through he was . We have been able to text the puppies breeder an ask questions an she's been very helpful . 10/10 we would definitely use mawoo pets again in the future

November 11, 2024
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Reply from Mawoo Pets

We are so happy to hear you had an amazing experience getting your new Frenchie puppy! We hope that you have lots of adventures together. Thank you for choosing us to connect you to your new best Furriend -Mawoo Team

Rated 5 out of 5 stars
Verified

I had a wonderful experience with…

I had a wonderful experience with Mawoo! Customer service was excellent, Amber answered all my questions and was very compassionate with my concerns. My family and I are so in love with our new Yorkie puppy! I would highly recommend them to anyone looking to purchase a new puppy. Thank you Mawoo for your excellent service!

November 2, 2024
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Reply from Mawoo Pets

We are so happy that you had a great connection with our team and trusted in us to connect you with your new furry family member. We hope you have years of adventures together!
Mawoo Team

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Rated 5 out of 5 stars
Verified

I’m so excited

I’m so excited, and satisfied with everything from the professionalism, communication. Definitely recommend this company, and breeder. We are so happy with our new love. Thank you all so much my heart is filled with love and joy! ❤️❤️

November 1, 2024
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Reply from Mawoo Pets

We are so happy to hear that you loved working with us, and our breeders! Thank you for trusting in Mawoo Pets to connect you with your new fury best friend. We hope you have many new adventures together.
Mawoo Team

Rated 5 out of 5 stars

I’m so excited

I’m so excited, and satisfied with everything from the professionalism, communication. Definitely recommend this company, and breeder. We are so happy with our new love. Thank you all so much my heart is filled with love and joy! ❤️❤️❤️

November 1, 2024
Unprompted review
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Reply from Mawoo Pets

We are so happy to hear that you loved working with us, and our breeders! Thank you for trusting in Mawoo Pets to connect you with your new fury best friend. We hope you have many new adventures together.
Mawoo Team

Rated 1 out of 5 stars
Redirected

Unresponsive

I would stay away from this site. I believe they are selling from puppy mills. I’ve tried calling (three times) and emailing (twice) over a period of 3 months to get more information about a specific puppy breed and ask if I can have information on their parents. I’ve yet to receive a response. Over these 3 months I saw numerous litters
come up for sale from this breeder. Having a hard time understanding all the great reviews on this site?! I would read the 1-star reviews and seek a reputable breeder instead of purchasing here as you’re taking a chance.

October 22, 2024
Unprompted review
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Reply from Mawoo Pets

Dear Trisha,

Thank you for your message. We sincerely apologize if any communications were missed, and would be keen to answer any questions you have about our breeders or puppies. Please feel free to contact us directly at 1-888-488-7203, or let us know the best way to reach you so we can assist further.

We work exclusively with responsible, ethical breeders who are carefully vetted through comprehensive checks, including for breeding practices, genetic testing, veterinary care, and socialization practices. We take concerns like yours very seriously and would appreciate it if you could share any specific details that need further investigation.

We greatly appreciate your feedback and support. Thank you for giving us the opportunity to address your concerns.

Sincerely,
The Mawoo Pets Team

Rated 5 out of 5 stars
Verified

Awesome staff

All staff was tremendously awesome keeps you updated all time and answer you questions and worries and how they took care of my baby he’s smells very clean and neat totally recommended 😊

October 17, 2024
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Reply from Mawoo Pets

We are so happy to hear that your furbaby is doing well and you have found your new best friend!

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Rated 5 out of 5 stars
Verified

Amazing Service

September 30, 2024
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Reply from Mawoo Pets

We are so happy you had a great experience getting little Faith the Toy Poodle! We hope you have lots of amazing adventures together! - Mawoo Team

Rated 5 out of 5 stars
Verified

Absolutely Awsome

My experience purchasing my puppy from Mawoo Pets was excellent. There is nothing that could have made my experience better. Mawoo Pets is absolutely amazing and I would most definitely recommend doing business with Mawoo. Thank You to everyone at Mawoo Pets!

September 20, 2024
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Reply from Mawoo Pets

We are so happy to hear that you had a great experience with us! We hope that you and Tim the Yorkie have lots of adventures together! - Mawoo Team

Rated 5 out of 5 stars
Verified

Amazing amazing

Amazing amazing, we love our new Bby gilr

September 20, 2024
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Reply from Mawoo Pets

We are so happy you love your sweet little J-LO the Pomeranian! Thank you for your kind words - Mawoo Team

Rated 5 out of 5 stars

An amazing experience !

At first I was a bit skeptical coming on this page to purchase a puppy. Once I put my deposit down for my dream dog I knew that it was going to a smooth process. The team was so supporting and great with communicating every step that was taken. The breeder was amazing and super informative. The process was fast and easy and I’m in love with my forever fur baby 🥰! I couldn’t be happier and definitely will be recommending people that are looking for puppies.

September 13, 2024
Unprompted review
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Reply from Mawoo Pets

We are very happy to hear you had a wonderful experience with us! Please ensure to let your friends know they will receive a discount as a referral customer! I hope you and Little Betty the yorkie have lots of adventures together! - Mawoo Team.

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Rated 1 out of 5 stars

NO RESPONSE/SICK PUPPY

NO RESPONSE/SICK PUPPY
I would like to start by stating, I had a good experience initially when getting my puppy. I only had him three full days when I returned home from work and he was completely unresponsive. This required CPR as I begged a nearby vet office to see me. I had to conduct CPR as I drove there, this was quite a traumatic experience. That vet was able to finally stabilize him w a port, among other things. They said that he was hypoglycemic, hypothermic and was unsure of what other issues. They buddle him in hot bags and I transported him to emergency vet, there was no way around this as they advised that the port would stay in and that he would die if I did not take him to the E vet. I left there with a $400 bill. I got to the emergency vet and told them that I was going through a divorce and could only do the basic care but wanted him alive. They did the basic care and did all they could to keep him alive, they informed me of some blood disorder and that the hypoglycemia had lowered his blood pressure. There were a few other concerns that I was not made aware of when I got my precious angel. When I went to work I left him food and water out, and he had a blanket and it was normal temp in the apartment. Needless to say the emergency vet bill was around $3800. I had to take out credit to cover the inital cost and then have been making payments on the last $1000. I say all that to say, soon as I went to the first vet I was in communication with the breeder and Mawoo pets informing them of every step. I have emailed and text all the bills and vet records which i was told to do. Now I cant get anyone to call me back, I did not have this dog long enough to have to pay an extra $4000 on top of what I just paid mawoo pets for this very expensive dog. Had I known that i would not be supported if a situation like this would have rose three days after getting the dog I would have never used Mawoo pets.

Responding: According to the vet records there were more issues than hypoglycemia that is just what the initial vet caught trying to bring him back to life. Also, that should have been explained to me, although I am glad you are updating your info now.

July 31, 2024
Unprompted review
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Reply from Mawoo Pets

Dear Bridgett,
We are sincerely sorry to hear about the stressful and costly experience you have gone through. We can clearly see from your message how upsetting this has been.
Hypoglycemia is a common risk for small breed puppies, especially after travel. It's critical to ensure frequent, small meals to avoid this issue in small breed puppies, especially in the first few days after bringing your puppy home.
As hypoglycemia is neither infectious nor hereditary, it falls outside the coverage of our Health Guarantee. For a review of our terms, you can reference this link: https://www.mawoopets.com/health-guarantee-agreement
We do sincerely appreciate your feedback, and have implemented additional communication measures to make sure customers are further aware of these care needs moving forward.
We’re happy to discuss any further questions you may have. We are sorry again for what you have experienced, and wish there was more that we could do in this case.
Sincerely,
Mawoo Pets Team

Rated 4 out of 5 stars
Verified

Responsive and offered a smooth transaction

Everyone was responsive and kept me up to date. Transaction went smooth other than overall cost compared to other sites.

September 2, 2024
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Reply from Mawoo Pets

We are happy that you enjoyed your experience with us, and that little Lucas, our AKC registered handsome Frenchie has his fur-ever home! -Mawoo Team

Rated 4 out of 5 stars

like most people say at first you’re a…

like most people say at first you’re a bit skeptical but as I was reading the reviews, I saw that it was legit. I got my puppy. He’s so sweet so playful. He has two different colored eyes. Oh my gosh, hes so adorable. The only problem is I got him two weeks later than I was supposed to, but that’s OK. It was worth the wait.

August 28, 2024
Unprompted review
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Reply from Mawoo Pets

Hello Ella! We are so happy to hear you love your puppy. We were not able to release him at 6 weeks of age as he was just too young to be away from his mom. All our puppies must go home at 8 weeks as they need the emotional and physical connection of their mother until this age for developmental purposes. I apologize you had to wait, but Im glad you think hes worth it! I hope you both have wonderful adventures together! - Mawoo Team

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