Mawoo Pets Reviews 212

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars
Verified

All I can say is that this has been such an incredible experience from start to finish ! Ashley , and Rhea were amazing answering questions and making calls back and forth to the breeder.. Bertha ou... See more

Rated 5 out of 5 stars
Verified

The experience and process was seamless. Everyone was very attentive and communicated very fast. Our breeder was so kind and delivered our puppy to our door. Our new puppy is the greatest addition to... See more

Rated 5 out of 5 stars
Verified

Theo has sweet temperament and is a delight to everyone he meets. The breeder described him as a “happy little guy” and this is absolutely true. He is the “mayor” of our neighborhood pets and humans.... See more

Rated 5 out of 5 stars
Verified

They were so helpful through the process . When ever we called or texted with questions they responded quickly and we really liked getting text letting us know the next steps in the process in buying... See more

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Company details

  1. #19 of 69 best companies in Pet Store
  2. #3 of 4 best companies in Dog Breeder
  3. #6 of 8 best companies in Pet Adoption Service

Written by the company

Mawoo Pets (www.MawooPets.com) is an online marketplace featuring puppies for sale from 500+ trusted breeders across the US & Canada. All breeders on Mawoo Pets undergo a rigorous vetting process to eliminate puppy mills, and all puppies arrive at your home vet checked, vaccinated, and de-wormed. We offer live customer service and nationwide delivery, and pride ourselves on helping you find the perfect matching companion. You can search across 80+ breeds, ranging from Goldendoodles, to French Bulldogs, to German Shepherds, and the widest range of categories, including toy and mini breeds, family-friendly breeds, and hypoallergenic breeds. Our breeders are based throughout the USA and Canada, so whether you are in California or Massachusetts, you can find a puppy for sale near you, or have our team coordinate travel of your puppy to your home by a trusted travel provider. Have any questions? Reach us at support@mawoopets.com or 1-888-488-7203.


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4.7

Excellent

TrustScore 4.5 out of 5

212 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Amazing experience!

I cannot express how excited I am with my experience on MawooPets.com, from start to finish, everything exceeded my expectations. The customer service team, particularly Rhea, was incredibly helpful and responsive, guiding me through the process with ease and care.

I recently welcomed my adorable Yorkshire Terrier, Timber, into my home, and I couldn't be happier. He arrived in just a couple of days, and from the moment he stepped through the door, it was clear he was meant to be part of my family. His joy and energy have truly brightened my life.

The professionalism displayed by both the support team and the breeder was impressive, and I felt valued as a customer throughout the process.

If you're considering getting a pet, I wholeheartedly recommend this website. You won't regret it! They truly care about their customers and their animals, making the entire experience smooth and enjoyable. Thank you for helping me find my new best friend!

August 30, 2025
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Rated 5 out of 5 stars
Verified

I had such a wonderful experience with…

I had such a wonderful experience with Mawoo Pets! From start to finish, the team was professional, caring, and so helpful in making sure I found the perfect puppy. They guided me every step of the way and made the process smooth and stress-free. Thanks to them, I was able to bring home Fiesta, and she has already brought so much joy to my family. I truly appreciate the excellent communication, support, and love they show for their animals. Highly recommend Mawoo Pets to anyone looking for a new furry friend!

September 1, 2025
Rated 5 out of 5 stars
Verified

All I can say is that this has been…

All I can say is that this has been such an incredible experience from start to finish !
Ashley , and Rhea were amazing answering questions and making calls back and forth to the breeder.. Bertha our transport from Indiana to Florida kept in touch with me and sent pictures along the way.. he arrived healthy and super happy.. he has completed our family.. Renee Rowan

September 8, 2025
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Rated 5 out of 5 stars
Verified

Seamless and wonderful

The experience and process was seamless. Everyone was very attentive and communicated very fast. Our breeder was so kind and delivered our puppy to our door. Our new puppy is the greatest addition to our family and we can't believe how we just picked her from a website. We've had her now for 2 months. She is super healthy and thriving.

August 19, 2025
Rated 5 out of 5 stars
Verified

This is one of the best company that I…

This is one of the best company that I have had. Throughout the whole process they gave me an updates and pictures of my dog. This was the smoothness operation I have ever had. I put my total trust and they delivered. Thank so much for your help.

August 11, 2025
Rated 5 out of 5 stars
Verified

Great experience. Everyone super helpful.

Any questions I had, Ashley from Mawoo was more than obliging, very patient, and made sure that all my needs and concerns were addressed. She also made it possible for me to meet the breeder thru video chat before doing final purchasing of my furry friend. This experience was one of the best ever. I absolutely love my little Lucy, she’s better than I could ever ask for.
The only thing I would recommend is asking to video meet with the breeder and your future furry friend before any money changes hands. I was told by Ashley that my Yorkie would be teacup, so I put a down payment on her, but by the time I put down a down payment and got to meet the breeder and Lucy thru video, the breeder told me she was NOT considered teacup…and a few months later, my Yorkie is 6 lbs… Wouldn’t trade her for anything, she’s perfect. Just recommend you meet your furry and find out if it’s exactly what you’re looking for before any transaction happens

May 24, 2025
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Rated 5 out of 5 stars
Verified

I was terrified that this was a scam

I was terrified that this was a scam, however, they proved themselves every single step of the way. Very helpful, caring, and knowledgeable staff! I know how scary this was for me, if you question legitimacy, feel free to give me a call.(337-787-5976) I just got my puppy this past week & I am over the moon that she was delivered with such care. The breeder flew with my puppy then Ubered with her for 2 hours to my apartment. I have photos of my entire process from start to finish & am happy to show you my pup, this was awesome!

July 30, 2025
Rated 5 out of 5 stars
Verified

The perfect Mini poodle (adopted at 6 months)

Theo has sweet temperament and is a delight to everyone he meets. The breeder described him as a “happy little guy” and this is absolutely true. He is the “mayor” of our neighborhood pets and humans. Theo is very intelligent and utilizes talk buttons to communicate. He seldom barks and does not appear to have much anxiety. I take him on the train to puppy daycare and he is quiet as a mouse. He will also quietly chew his bone at dog friendly pubs and restaurants 😊 Very grateful to Mawoo for helping me find the right companion.

February 18, 2025
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Rated 5 out of 5 stars
Verified

I can't say enough good things about my…

I can't say enough good things about my experience. I was very skeptical in the beginning because I had recently been scammed by another company. I saw my perfect fur baby (yorkie)on mawoo and decided to take the chance again, and boy am I glad I did. She is a perfect little angel. Rhea assisted me in getting a deposit on her and kept me informed of the process every step of the way. It went so smoothly she arranged everything from the flight and nanny to getting my baby to me. Within a week I had my new fur baby in my arms and couldn't be happier. If you are looking to add a new member to your family I definitely recommend having rhea with mawoo assist you

May 29, 2025
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Reply from Mawoo Pets

Deborah, Thank you so much for your thoughtful message—it truly means a lot. We know how hard it is to trust again after a bad experience, so we're especially glad we could help make things right this time. Rhea really enjoyed working with you, and we're so happy your little Yorkie is everything you hoped for!
- Mawoo Team

Rated 1 out of 5 stars

Breeder basically pulled up handed the…

Breeder basically pulled up handed the puppy to my wife left.took the puppy to the vet 3 days later.found out puppy had a bad uti. Costs us 600 dollors.been compensated 100. Breeder won.t answer us back .before the Breeder delivered the puppy she was so nice. After we got the puppy she stopped answering our texts.be careful mawoo don.t really check the breeders they justs make a percentage of sales.puppy is loved and is a princess.

May 7, 2025
Unprompted review
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Reply from Mawoo Pets

Dear Jeff,

Thank you for taking the time to share your experience. We’re truly sorry to hear about the health concern with Lovie and the communication challenges you faced with the breeder.

Once the issue was reported, we worked closely with your wife to arrange a recheck and provided an additional reimbursement in accordance with our health guarantee and the veterinarian's documentation. We are also currently reviewing the breeder's handling of the situation to help prevent similar issues in the future.

Please know we’re always here to support you. It’s heartwarming to hear that Lovie is doing well and clearly very loved by your family.

If there’s anything more we can assist with, don’t hesitate to reach out.

Warm regards,
The Mawoo Pets Team

Rated 5 out of 5 stars

They have been great

They have been great! The process was easy and was given great customer service !

May 13, 2025
Unprompted review
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Reply from Mawoo Pets

Thank you so much, Sydney! We hope you and Duke, your handsome Yorkie, have lots of great adventures together! - Mawoo Team

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Rated 5 out of 5 stars
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I had a very good experience with Mawoo…

I had a very good experience with Mawoo Pets..The procedure was easy and not difficult. I kept in touch with Ashley and she guided me through the whole process. I got a gorgeous yorkipoo who is so cute and loving. I researched many places before I got a dog. Mawoo has very high standards for their breeders and dont use puppymills or any unethical ways. I felt comfortable from the start with Ashley and I knew I would get the perfect puppy at Mawoo

April 14, 2025
Unprompted review
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Reply from Mawoo Pets

Thank you so much Melissa, we are so glad that we could find you the perfect furry addition to your family! Snickers will be a very spoiled and loved puppy. We cant wait to see how he bonds with Sparky your senior pup. All the best on your next adventures! - Mawoo Team

Rated 5 out of 5 stars
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Highly Recommend!

It is my second time getting a puppy from Mawoo and I can't speak more highly of them. Excellent company with a really caring team. Our puppy arrived at our door safe and sound with all the paperwprk in check. Highly recommend!

April 3, 2025
Unprompted review
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Reply from Mawoo Pets

Thank you so much for coming back to us for your second puppy—it truly means the world to our team! We’re so happy to hear that everything went smoothly and that your new pup arrived safe and sound. Wishing you lots of happy memories ahead. Thanks again for your kind words and recommendation! - Mawoo Team

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