I ordered an engagement ring from LGD and just received it. It is amazing!! After comparing numerous sites for lab grown diamonds, I decided to go with LGD since their price was unbeatable and they ha... See more
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Beautiful, Mining free. Direct to you. No middlemen. Explore engagement rings, wedding bands, certified lab-grown diamonds, melee diamonds, and fine diamond jewelry at Loose Grown Diamond. Discover exceptional quality, an extensive selection, and unbeatable prices.
Price Match Promise and 100% Money-Back Guarantee
55 W 47th St #790, 10036, New York, United States
Replied to 100% of negative reviews
Typically replies within 24 hours
This has been a delightful experience! The delivery was quick et the diamond stunning. I will be getting several more diamonds from them. Would recommend to anyone looking for quality and good service.
We’re totally happy with the process and product. The process is super transparent with updates at every step of the way. We love the CAD designs and granular updates. The products are great too. This was our third order with you guys, and my wife will order another pair of earrings soon! Rest assured we wouldn’t be repeat customers if we weren’t happy with every step of the process.
I love what I ordered. I do wish that the colored melee diamonds were the same color across sizes.
Originally we had some hiccups along the line (there were some issues with shipment out of New York and then I received the wrong diamond due to a mixup). As a first time customer (and a first time buyer of a loose stone online), this was incredibly stressful. Luckily Michael picked up my case, stayed in touch with me via WhatsApp after an initial phone call, and within no time he turned everything around. I got to choose a new diamond with a nice discount to make up for the troubles, and he personally stayed on top of my re-order to ensure it arrived properly this time. He also ensured any refunds were issued in a timely manner. Thank you Michael for your great customer care!
So even if things go wrong initially, don't be afraid, it will come right in the end and they are trustworthy with regards to refunds. I would order again!
Great experience from beginning to end. Good customer service, and smooth transaction. Questions were answered in a friendly efficient manner, and my exchange was done quickly without incident. Beautiful product. Highly recommend.
Reply from Loose Grown Diamond
The ring I received was beautiful and at a very good price. Communication with them was excellent. They updated me every step of the way of putting the ring together
Reply from Loose Grown Diamond
Quality was beautiful. And customer service was speedy and helpful
Reply from Loose Grown Diamond
Fast service and great quality diamond. My jeweler complimented on what a great job I did picking it out!
Reply from Loose Grown Diamond
I really liked the craftsmanship of the diamond ring I bought. Not only that but the process was not done alone. I got updates about the gem and if it was available and I had a lot of help through the whole process. Good experience with them.
Reply from Loose Grown Diamond
Very easy to work with sent a picture of the wedding band I was looking for they made a custom band to go with my engagement ring fits perfect and it exceeded my expectations and completes my ring. I also got my engagement ring from them
Reply from Loose Grown Diamond
Incredible experience from customer service to delivery. This guys did amazing. I was super stressed and they had an update for me almost everyday, and even went out of there way to send me the videos I desired!
Reply from Loose Grown Diamond
I love my new Stone. I liked not having to go through a middle man to purchase the Stone I wanted. The price was fair and affordable. I had the Stone mounted by my own Jeweler and his comment was....WOW....GORGEOUS STONE! The clarity of this stone is outstanding! I get so many compliments on my new ring. Shipping was exceptional! I got my Stone in one week! That really made my day. This Company is Top Quality. Service is excellent!
This Stone shines brightly even when the Sun doesn't! I highly recommend this Company. I will definitely purchase from them again.
Reply from Loose Grown Diamond
I was so stunned how beautiful the craftsmanship of the ring was. It was not the first time I order and always satisfied. Thank you.
Reply from Loose Grown Diamond
At first, I had some doubts about placing an order even though I noticed they offered a layaway option.
I went ahead and placed the order, selecting one diamond, but it later became unavailable. The team quickly helped me choose another stone that was actually better than my original choice higher in quality and even larger.
I also went to pick up the item myself everything was secure, and I received it without any issues.
I want to sincerely thank Susan, Emma, and Alex, and all the staff who assisted me throughout the payment and delivery process.
I can be quite demanding when dealing with chat systems, but they were always available, even by email.
If I could give six stars, I’d give ten! ⭐
I will definitely buy from you again in the near future.
Thank you!
Reply from Loose Grown Diamond
While there was a couple hiccups withmy order, it was a complex one, and my customer support person, Susan, was amazing. She responded quickly to my questions and allowed me to review any changes before shipping. I am super happy with the diamonds I recieved.
Reply from Loose Grown Diamond
I ordered an engagement ring from LGD and just received it. It is amazing!! After comparing numerous sites for lab grown diamonds, I decided to go with LGD since their price was unbeatable and they had a large selection of diamonds. The whole process from ordering to receiving my ring took exactly a month, and the support team kept updating me the status. Don't waste your time searching elsewhere! I would definitely recommend LGD!
Reply from Loose Grown Diamond
The ring is beautiful with IGI authentic certificate. Also earring is beautiful too.
Each time notice to me step by step processing through email, so I know it takes little while. But I truly trust and believe while processing at Loose Grown Diamond.
I don’t mind how long it takes.
I mind quality of merchandise.
Great Company!
Reply from Loose Grown Diamond
Great customer service. Fantastic ring. They even helped with a resizing that I needed done when I found the size I asked for didn't fit my fiance's finger quite right.
Reply from Loose Grown Diamond
Thank You so much Susan your Service is top notch Superb service.
Reply from Loose Grown Diamond
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