Londis Reviews 257

TrustScore 2 out of 5

1.9

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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Customers have expressed concerns about various aspects of their interactions with the business. Several consumers have voiced their dissatisfaction with the location, and pricing. People report that prices are too high compared to other stores. Consumers report ambiguous opinions about the staff, retail and order. Some reviewers report negative experiences with staff, citing rudeness and unhelpfulness. Some reviewers mention staff failing to follow instructions. Some consumers report staff being disrespectful and racist. Some reviewers also report staff not enforcing safety measures.

Based on these reviews

Rated 2 out of 5 stars

Londis Cranleigh sells out of date produce then pretends it was an oversight. Will exchange but it happens too often to be an “oversight” Also shop regularly leaves rubbish scattered around and rubbi... See more

Rated 1 out of 5 stars

Ordered things on just eat delivery time kept going up and up ended up cancelling order and now waiting till shops open at 6am hope just eat take them off

Rated 1 out of 5 stars

The shop is filthy and dingy, but the man who works there was absolutely horrible and rude… even told me where I should stay inside the shop, just near the door…parcels get thrown on the floor with ut... See more

Rated 1 out of 5 stars

Very rude staff member - he continued a hands-free phone conversation in a foreign language, didn't help me with an Evri label machine, saying "just follow what it says", then just pointed to a load... See more

Rated 1 out of 5 stars

Ordered a big bottle of fanta and and bottle of desperado they charged me £29 for small bottle i want my money back you theifing c...

Rated 1 out of 5 stars

I would have actually given no star. I went into my local Londis this afternoon in Wellswood, Torquay. The 'assistant' behind the counter was an absolute ignoramus. He didn't utter a word throuigh out... See more

Rated 1 out of 5 stars

Londis @ Elm, Wisbech, Cambridge is an absolute joke, why offer click and collect just to refuse deliveries. Thanks to you my order has been returned and caused me phone calls, emails. Not good at all... See more

Rated 1 out of 5 stars

Hoola Hoops were stale and as I was still parked on the forecourt, I decided to return the packet and exchange it (as would be the norm in such a situation. WRONG ! The staff will have no truck w... See more

Rated 1 out of 5 stars

Perhaps the most filthy and miserable petrol station shops in the UK. Most of these shops or franchises or whatever they are don't have a toilet, probably because they want to save money. The staff ar... See more

Rated 1 out of 5 stars

Jedburgh londis over pricing fuel and other foods. Diesel £1.49 per litre when other fuel stations charge £1.12 to date. Cigarettes all £3 more than other stores. Items marked with price on t... See more

Rated 1 out of 5 stars

Worst for Uber deliveries. I gave them 3 chances to be nice. But every time the uber order says ‘Oops, finding another delivery driver’. Not ordering from them again. Also after reading reviews on her... See more

Rated 1 out of 5 stars

Oak Road Business Park, 24 Oak Cl, Gallanstown, Dublin 12 Ordered a sandwich here and bread was days old and stale even though the girl who made it opened it from a new pan in storage not the first t... See more

Rated 1 out of 5 stars

The clerk/shop owner is so disrespectful and rude. I came into the store to collect my parcel asking kindly if I can collect it. He does not speak to me, leaves for a bit, comes back with the parcel t... See more

Rated 1 out of 5 stars

This is for the store on Loampit Vale/Algernon Road. the female just finished the scanning, as my son (disabled) went to pay with his card she added another item, and he only realised after, so asked... See more

Rated 1 out of 5 stars

I have just popped into Londis in Hucclecote Gloucester and the man that served me was probably the rudest I have ever encountered in a shop. He clearly didn't want my parcel, has a terrible attitude... See more

Rated 1 out of 5 stars

LONDIS .. EAGLE PETROL STATION . TREBOETH, SWANSEA . Asked for help from the man who OWNS this establishment regarding a car crash partly on is property. He was the most obnoxious and unprofessi... See more

Rated 1 out of 5 stars

Londis Gosbrook Road, Reading. Refused three small click and collect items from three different eBay sellers, despite claiming to offer the service. They were only thin shirts, so not even bulky.... See more

Rated 1 out of 5 stars

Londis on willenhall road,how can they charge nearly £10 for cigarettes which down the road at tesco are £2.00 cheaper,petrol is higher than any where else in bilston,then come the staff who are igno... See more

Rated 1 out of 5 stars

Went in here a few weeks back with a friend to grab a sandwich. Seen that there was a couple of chicken fillets left in the deli so decided to go for a chicken fillet roll....(Bad decision). Not to ex... See more

Rated 1 out of 5 stars

Londis South Ruislip Branch. I went to collect my surprise bag from my TooGoodtoGo app and the man at the shop seemed very unenthusiastic in giving me my order and was very rude. He was angry becau... See more

Rated 1 out of 5 stars

Disgusting prices avoid wyverstone Londis. Every item is massively overpriced. 2 x chicken breast Jack's ie tescos brand £5.80 Tescos sells them for £2.48 a cheap cheese pizza £4.70 they are just tak... See more

Rated 1 out of 5 stars

Terrible environment In Horsforth on Low Lane. Where as places like Tesco have created in one way system so that customers can adhere to the 2M rule, Londis is tight and unwieldy with no process for... See more

Rated 1 out of 5 stars

have diverticular disease meaning my bowels release when they want which is embarrassing and very uncomfortable so I need a toilet otherwise I’m in trouble.I am classed as disabled because of this……….... See more

Rated 1 out of 5 stars

I had to leave a 1-Star rating because there is no option to leave NO stars! Utterly horrible service; been in area over 10 years and hate having to go here. I have never seen such miserable faces whe... See more

Rated 1 out of 5 stars

The shops are poor and distribution centers especially the 1 in thamesmead are horendus ,keep the lorry drivers wauting firever ,lock the drivers out of the tea rooms and no way to go to the toilet u... See more

Rated 1 out of 5 stars

I recently popped in to Londis at Three Legged Cross in Dorset, to get some shopping. First I needed to drop off a Hermes parcel, using the self service label printing machine. I was the only one in... See more

Rated 1 out of 5 stars

I’ve never been to a Convenience shop where the staff treat customers as inconvenient until I visited here. Not just once either, I gave them three more chances and each time the same treatment. Heave... See more

Rated 1 out of 5 stars

Extremely rude staff, very unwelcoming and give you rude and blunt responses when you ask the simplest of questions. Awful experience anytime you go in The staff all need teaching some manners.

Rated 1 out of 5 stars

Coffee machine filthy, toilet facilities absolutely disgusting yet signed to say been cleaned. Staff rude, no hand wash or toilet paper. Just go somewhere else

Rated 1 out of 5 stars

Absolutely abysmal service. Extremely overpriced and praying on the vulnerable within the area. Incredibly rude and obnoxious staff. I will never shop with you again. I wish I could give you zero star... See more

Rated 1 out of 5 stars

Who seems to be the owner of the store is the rudest man. If you’re returning parcels via the post office concession he will make you feel uncomfortable as why you aren’t buying anything from his sto... See more

Rated 1 out of 5 stars

I've just been in Londis, Mere lane in Armthorpe, Doncaster, to drop off a parcel. I had to wait until the person " serving" had watched whatever it was she was watching on a little TV there. Even wh... See more

Rated 1 out of 5 stars

No face mask enforcement or social distancing. No protective screen at the till. I walked out, not safe to shop and staff appear indifferent when challenged Lower Heath shop in Congleton

Rated 1 out of 5 stars

They will try to con you on every visit. Expensive items charged twice when you only bought one. Short changing. Ask and get 2 carrier bags [yes, even down to the bags] but get charged for 3. Buy two... See more

Rated 1 out of 5 stars

Wouldn't let me pay by card for a drink because it had to be over £3. I get the reason why but during this time went its safe not to pass over money from one to another I think this is really bad they... See more

Rated 1 out of 5 stars

If I could give 0 stars I would. Local Londis is a complete shambles. Cash machine been out of order since 2018. Pointless having one. Pre pay electric and gas machine out of order for the last 4 mont... See more

Rated 1 out of 5 stars

Can’t listen to simple intructions. Looking forward to my sandwich in which I specified NO MAYO (allergy) but still got mayo any way. Is it ignorance or stupidity?

Rated 1 out of 5 stars

Londis Clatterbridge, went to buy a sandwich but was disgusted to find all of them out of date by up to 2 days had to tell the staff member to remove them, 3 days later visited again sandwiches all i... See more

Rated 1 out of 5 stars

Took my rare 50p and I tried to explain that i wanted it back but he gave me a normal one instead. Would not recommend. Never going again.

Rated 1 out of 5 stars

Londis in Surbiton off King Charles Road. My 12 year old daughter bought a white chocolate covered ice cream. When she tasted it she started to feel sick. She went back to the store with her mother an... See more

Rated 1 out of 5 stars

I ordered 4 items ccomung so£20 from Londis and they said its was out of stock but when I went there in the morning, they had everything there that I ordered and refused to give my items I had paid f... See more

Rated 1 out of 5 stars

At Londis King Western convenience store. Drop off a parcel to send through EVRI. No recipes, No email notification. The attendant says know nothing about and don’t care for any. My parcel simply gon... See more

Rated 1 out of 5 stars

Car wash machine didn’t work and the clerk told me it was my fault for not pressing with reasonable force on the buttons, that looked more like contact only, and the machine swallowed my money without... See more

Rated 1 out of 5 stars

Londis cann hall road Leytonstone London, sales person very rude. He is Asian Bangladeshi or Pakistani. He never say hi/hello, when he talks very rude. So many customers give feedback about this Lon... See more

Rated 1 out of 5 stars

Londis Shops Total Rip Of These shops or garages are a total bunch of scammers ripping us British Of . And no one is doing anything about it allowing these shops to continue to scam us out of money... See more

Rated 1 out of 5 stars

Today the 15th 1.07pm. I went into Londis Pinhoe Road Exeter. I was met by the counter assistant to say all dogs have to be picked up. I replied she was an assistant dog clearly marked twice on her... See more

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Company details

  1. Supermarket
  2. Grocery Delivery Service
  3. Grocery Store

Information provided by various external sources

Our friendly service, surprising range of fresh and grocery products at prices to suit your budget and flexible opening hours make us the home of independent convenience shopping.


Contact info

1.9

Poor

TrustScore 2 out of 5

257 reviews

5-star
4-star
3-star
2-star
1-star


Rated 5 out of 5 stars

Staff are always helpful and polite

Staff are always helpful and polite, I'm quite surprised they keep their cool considering how rude and obnoxious some customers are, i was present when a mother was screaming at a staff member for confronting her son for stealing/being disruptive rather than taking accountability for her own child.

October 29, 2025
Unprompted review
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Rated 5 out of 5 stars

Londis Kingswood is a beautiful shop

Londis Kingswood is a beautiful shop, the staff are so friendly and helpful, they try to help and accommodate everyone and find out what the villagers need. They help with the local charities and community. They really brighten up our little parade of shops.

October 17, 2025
Unprompted review
Rated 1 out of 5 stars

The shops are poor and distribution…

The shops are poor and distribution centers especially the 1 in thamesmead are horendus ,keep the lorry drivers wauting firever ,lock the drivers out of the tea rooms and no way to go to the toilet unless an emploee lers you in with a key fob ,pure scum

October 21, 2025
Unprompted review
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Rated 5 out of 5 stars

The Londis in Kingswood

The Londis in Kingswood, Waterhouse Lane is one of the most welcoming shops around in the area. They are so nice and have a great selections of drinks, food and even beauty in the shop. Great prices too! The staff are so welcoming and have a great smile on their face. I am so happy this Londis has opened.

October 20, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent shop

Excellent shop, chemist and post office, a real asset to the neighbourhood. The staff are all very helpful and friendly.

October 13, 2025
Unprompted review
Rated 1 out of 5 stars

The shop is filthy and dingy

The shop is filthy and dingy, but the man who works there was absolutely horrible and rude… even told me where I should stay inside the shop, just near the door…parcels get thrown on the floor with utter disregard to their contents, I have never had worse service in my life and certainly shall not visit again. Not sure why authorities don’t visit the shop…

October 5, 2025
Unprompted review
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Rated 1 out of 5 stars

At Londis King Western convenience…

At Londis King Western convenience store. Drop off a parcel to send through EVRI. No recipes, No email notification. The attendant says know nothing about and don’t care for any. My parcel simply gone off without a trace!

September 13, 2025
Unprompted review
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Rated 1 out of 5 stars

Disgusting prices avoid wyverstone londis…

Disgusting prices avoid wyverstone Londis. Every item is massively overpriced. 2 x chicken breast Jack's ie tescos brand £5.80 Tescos sells them for £2.48 a cheap cheese pizza £4.70 they are just taking advantage of the locals. I shall be going to co op and avoid that shop. 🤬

September 10, 2025
Unprompted review
Rated 1 out of 5 stars

Abysmal customer service and non-compliance with the Sales of Goods Act.

Hoola Hoops were stale and as I was still parked on the forecourt, I decided to return the packet and exchange it (as would be the norm in such a situation. WRONG ! The staff will have no truck with such legislation as the Sale Of Goods Act and insisted that I take up the matter with the manufactur of said Hoola Hoops.
A small matter of course but right is right and wrong is wrong. If I treated my customers in such an disinterested and care less fashion I would be in dire straits.
Take a look at the Google reviews and you will see that this is not a case of an atypically poor customer service, rather that it is pretty much 'par for the course' at this Londis/BP service station.

September 9, 2025
Unprompted review
Rated 1 out of 5 stars

I would have actually given no star

I would have actually given no star. I went into my local Londis this afternoon in Wellswood, Torquay. The 'assistant' behind the counter was an absolute ignoramus. He didn't utter a word throuigh out the whole process of 'serving' me. No eye contact, no greeting, no thank you, absolutely nothing but a scowl on his miserable face. I did say well, that was certainly service with a smile on my way out and he still didn't look at me. I have never experienced such a rude and sullen attitude in a shop before. Will definitely NOT be going back again. Londis you need to train your staff - at least teach them how to look at and speak to your customers,

August 30, 2025
Unprompted review
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Rated 5 out of 5 stars

Zero Alcohol Sold Chilled!

All the major supermarkets and convenience stores stock refrigerated alcoholic beers, ciders, wines, pre-mixed spirits and cocktails, innumerable fizzy and energy drinks, fruit juice, iced coffees and milk.

But as a non drinker I can confirm that it is almost impossible to find any retailers that stock a range of chilled 0 alcohol beers, ciders and wines in their refrigerators.

Heading to the coast this August bank holiday I found myself on another fruitless search for chilled zero alcohol beers and cider until I popped my head round the door of Londis in Wareham.

“I don’t suppose you sell pre chilled zero alcohol cider or beer do you before I waste my time walking around the shop?”

“Of course” said the young shop assistant

“Zeros?” I reiterated

“Yes” he said pointing to the refrigerator aisle.

Well done Londis - let’s hope the UK’s other supermarkets will stop discriminating against us non drinkers and follow suit.



August 22, 2025
Unprompted review
Rated 1 out of 5 stars

Rude staff

I attend this London branch on Old Kent Road regularly and get on well with the regular member of staff that works there.
On Saturday,  I attended and there was a new person working there he was extremely rude.

I used the coffee machine as normal, but the touchscreen wasn’t working, so I went ahead and placed my order using the Costa Coffee app so this didn't effect me.
When I went to pay for the coffee , I advised the attendant that the screen wasn’t working and he mumbled at me and said the screen was working fine.
I wasn’t sure if he had understood me so I asked if he had understood what I said and he continued to accuse me of doing this before  and he remembers that I said the same thing about this machine before. At this point I was extremely confused because I wasn’t complaining. I was merely letting him know that the touchscreen wasn’t working so possibly need to be reset.
He then insisted that the screen was working and that I was complaining about nothing and insisted on showing me that the screen was working . When he checked the coffee machine himself, it was quite clear the screen wasn’t working so I asked for an apology as obviously the way that he had spoken to me was unacceptable especially as I was only pointing out an issue that was evident when he inspected himself..

I have asked Londis to investigate and watch the footage as this man should not work in a customer facing role and I would like him moved to another branch or 'sacked' so I dont have to encounter is rudeness again.

August 16, 2025
Unprompted review

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