Little Caesars Reviews 234

TrustScore 2 out of 5

1.8

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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Customers express dissatisfaction with their orders, citing issues such as incorrect items, missing ingredients, and poor pizza quality. Some consumers report problems with the app, including difficulties with payment and orders not being processed correctly. Consumers also report negative experiences with customer service, mentioning rude or unhelpful staff, long wait times, and failure to resolve issues with orders. Some reviewers express concerns about food safety and hygiene, while others describe issues with delivery, such as late arrivals and cold food.

Based on these reviews

Rated 2 out of 5 stars

I had ordered the ultimate steak pizza and there was no steak inside, all I got was mushrooms onions and bell peppers if there was steak inside there I must have missed it, so where was the Supposed... See more

Rated 2 out of 5 stars

I am vegan, so I ordered a plain pizza with sauce only…no cheese, no toppings. Just crust and sauce. I wanted to add vegan cheese and pepperoni at home. A pepperoni pizza is $6.49. My pizza that exclu... See more

Rated 2 out of 5 stars

I love Little Caesar’s but lately the App has gone to hell. I had my credit card on their app. Now it doesn’t take the card. I called and it connected me with someone who did not speak or understood... See more

Rated 1 out of 5 stars

I specifically clicked on the coupon for 2 pizzas at $4.99, put in my order, and confirmed that my card was charged for over $10 but when I got to the pickup window, I was told, by a laughing clerk,... See more

Rated 1 out of 5 stars

First of all when ordering on the app, the address is not correct it’s 9854 but the actual address is 9852 between two staff members and a manager. No one has no clue or information, ordered online. C... See more

Rated 1 out of 5 stars

I inadvertantly picked up someones phone, but did not realize It until i got home, thst it was not mine. I immediately called the store at 5580 Walzem, San Amtonio, TX 78218,;only to fimd out it belo... See more

Rated 3 out of 5 stars

I'm giving 3 stars because on other stores are better than this one,, on vermon and venice on LA this cashier Natalie C.. needs to be nicely and different with customers.. what a really bad mood to at... See more

Rated 1 out of 5 stars

Delivery service was good but every in person experience has been horrible. The store manager who takes the orders is rude, and pushy.. he looks and sounds miserable.. just very unprofessional.

Rated 1 out of 5 stars

Horrific rude manager ! I was told I would be given another pizza for the day old pizza I had received! New rude manager laughed and refused to give me another pizza! Please also be aware food poison... See more

Rated 1 out of 5 stars

Little Caesars in Searcy, Arkansas is probably the worst pizza place I have ever been to. When they first opened they were good, but have continually gone downhill since. Forget the hot and ready, the... See more

Rated 1 out of 5 stars

I placed and order for delivery and I only received 2 out of 5 items. I just wanted my food delivered. The supervisor at little Caesars on IN 933 in South Bend, IN, and the doordash supervisor did not... See more

Rated 1 out of 5 stars

So, little Caesars on Yale near admiraI in Tulsa Oklahoma. I was going to order 2 pepperoni and one meat lovers but unfortunately the girl taking my order in the Drive-Thru did not know how to speak e... See more

Rated 1 out of 5 stars

Absolutely the worst, not only did they make the wrong pizza, it tasted horrible. When I called to tell them, got nothing but attitude. This was their last chance, definitely won't shop there or any o... See more

Rated 1 out of 5 stars

There was no option for zero stars. My real rating is 0!. They got my order wrong and then refuse to correct it or give me money back! I came back 5 minutes after receiving it and the pizza was still... See more

Rated 1 out of 5 stars

I ordered pizza and barbecue wings from the store in orange nj, it was 11 at night. My daughter noticed the barbecue wings were not there. I called customer service a week later, got a claim number an... See more

Rated 1 out of 5 stars

I’m high risk for Covid-19. Little Caesers refuses curbside pickup and unmasked customers roam freely in the store. I’m not risking my life for a pizza. Way to protect and appreciate your loyal custom... See more

Rated 1 out of 5 stars

They can never get my order right . Pizza are always so greasy to much sauce not enough cheese . Italian cheese bread 2 times now no seasoning, and nothing gets done about it. They finally proved to... See more

Rated 1 out of 5 stars

Once upon a time, Little Ceasars was the best pizza out there, and then they decided to focus Hot-N-Ready pizzas. Pizzas that are either not hot or not ready. What was once my favorite pizza place has... See more

Rated 1 out of 5 stars

I ordered 2 supreme pizzas and got one ham and one bacon pizza. Manager wouldn't do anything about it at all. I ordered 2 more, and that time I got supreme, but it was so doughy I couldn't eat it. Hor... See more

Rated 1 out of 5 stars

App overcharged, listed the pizzas at one price but then the email receipt showed they charged me 40% higher price. Local manager was rude and condescending, said there was nothing I could do. I eve... See more

Rated 1 out of 5 stars

I called and placed an order they told me it would be 30 minutes I went to pick it up 30 minutes later sat at the drive-thru window while a child couldn't figure out what she was doing after 3 minutes... See more

Rated 1 out of 5 stars

Ghetto!. Who hires these non professional kids that run these stores? Talking to the person that answered the phone sounded like he was high and sleepy and just didn't care about anything but getting... See more

Rated 1 out of 5 stars

I ordered a 2 pizzas online as a guest. I clicked on 4022 N. Oracle rd. My order never went through but it said my order was ready at a different address! They said they moved from 4103 N. Oracle rd T... See more

Rated 1 out of 5 stars

Order pizza a hr before I picked it up pizza said was done online but wasn't ready claimed the employees I sat their for a long ridiculous amount of time to find out my pizza was on counter getting co... See more

Rated 1 out of 5 stars

I ordered 2 supreme pizzas, asked for them to exchange the pepperoni for pineapple. When I got the pizzas home... they did not look like the pictures of what a supreme pizza looIks like.. not even cl... See more

Rated 1 out of 5 stars

Late, Late, Late…not because of delivery, but because Little Caesars hasn’t mastered making a pizza in a timely manner. Lost a customer

Rated 1 out of 5 stars

I know that one review won't change a business, however, it may get someone's attention to where a boss might have a sit down with the employees. I've been to the 14th st location a few times now. I... See more

Rated 1 out of 5 stars

I ordered a pizza to have bacon on it. They put sausage on it instead. I do not like or eat sausage. My family members who do, said the sausage tasted gross. I will not be ordering from them again any... See more

Rated 1 out of 5 stars

2600 N West Ave, El Dorado, AR 71730 I made a purchase at this store today. My soda was flat and I attempted to return it. But your worker was extremely rude and refused to let me exchange it. Sh... See more

Rated 1 out of 5 stars

Did an online order today order# 927 through website for two large pizzas for 8 people visitors and received only one large pizza. Delivery guy or store did not deliver the other box. Do have the phot... See more

Rated 1 out of 5 stars

If I could give a zero, I would. For the third time in a row they delivered the wrong pizza. Little ceasars blames door dash. Door dash blames little ceasars. In the mean time I paid a delivery fee, a... See more

Rated 1 out of 5 stars

Went inside to place my pizza order. In Las Vegas, New Mex. Only 2 young man working. I noticed neither one had gloves on. I should of asked for my money back. Instead I took the pizza home, and put... See more

Rated 1 out of 5 stars

Store on St Charles Rock Rd. St John MO. Pizza was doughy. Should have let it cook completely. The crazy puffs were drowning in the the garlic sauce. Will not be back! Actually drained 2 of them!

Rated 1 out of 5 stars

I didn't even order. I went through the drive thru and no one came to the window. I guess both employees were on break at the same time.

Rated 1 out of 5 stars

The pizza was great back in the day. but now after they reopened the pizza is dry over salted and way to spicy I had heart burn for a week after eating the dried out pizza .it was like eating a card... See more

Rated 1 out of 5 stars

We have ordered pizza from lil ceasars every Friday for months. We order for smackdown wwe night. The wooster burbank rd store. There is always something wrong in the order. Wrong toppings, or we ge... See more

Rated 1 out of 5 stars

I ordered 2 pizzas and 2 orders of stuffed crazy bread by phone, asking for heart attack on one pizza and both orders of crazy bread. I also asked for marinara and parmesan cheese with my order. Th... See more

Rated 1 out of 5 stars

Little Caesars has an application if you decide you're going to order through it prepare if your order gets wrong to never see your money again. First time I ordered off the app they offered a great d... See more

Rated 1 out of 5 stars

Came did location here in Beaumont Texas (mar 14 @ 16:12)and waited over 20 minutes to receive one deep dish pizza while I was sitting in the lobby I witnessed them making Box Several GPS pizzas As we... See more

Rated 2 out of 5 stars

Delivery was super late and cold when they FINALLY arrived. Won’t be ordering from here again

Rated 1 out of 5 stars

MOST UNPROFESSIONAL IGNORANT PEOPLE!!!! IF YOU DONT LIKE THE JOB.....QUIT!!! DONT BE AN A**HOLE TO PEOPLE WHO ARE PAYING FOR A SERVICE!!!

Rated 3 out of 5 stars

I had a problem with food i ordered at Little Caesars Pizza on Starr but i talked to a manager who was very nice and trying to make things right with a customer so thank you for reaching out.

Rated 1 out of 5 stars

2 weeks ago I bought a pizza from there as my boyfriend worked late that nite so I decided to get us a pizza for supper because I didn't think he would want to cook when he got home.. the next day I... See more

Rated 1 out of 5 stars

I’ve noticed that when I visit Little Caesars in Zacatecoluca, El Salvador, around 6:30 PM, they often tell me they have no pizzas left for the day. It seems like they stop baking pizzas around 6:00 P... See more

Rated 1 out of 5 stars

This is the second time I bought a pineapple pizza and a mushroom pizza with vegetables online, they delivered me one with pineapple and one with just the sauce and cheese. And poorly prepared, as if... See more

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Company details

  1. Pizza Delivery
  2. Online Food Ordering Service
  3. Pizza Takeaway
  4. Take Away Service

Information provided by various external sources

Little Caesar Enterprises Inc. is the third-largest pizza chain in the United States, behind Pizza Hut and Domino's Pizza.


Contact info

1.8

Poor

TrustScore 2 out of 5

234 reviews

5-star
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1-star


Rated 2 out of 5 stars

Where was the beef

I had ordered the ultimate steak pizza and there was no steak inside, all I got was mushrooms onions and bell peppers if there was steak inside there I must have missed it, so where was the Supposed STEAK. there was NO STEAK in my pizza. Also I ordered with the pizza was the cheese steak crazy puffs and they were burnt, the only thing that was right was the pepperoni pizza. Maybe they need to just make the pepperoni pizzas and drop the other stuff they call themselves making cause that was a wasted $30.+ dollars We spent with them. I don't see us returning to waste our money again, there are other pizza places, we will patronizing. I gave them 2 stars only for the pepperoni pizza.

September 26, 2025
Unprompted review
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Rated 1 out of 5 stars

Ignoring Coupons

I specifically clicked on the coupon for 2 pizzas at $4.99, put in my order, and confirmed that my card was charged for over $10 but when I got to the pickup window, I was told, by a laughing clerk, that the charge was for only one item and my coupon must have errored out. What a stinking Bait and Switch way to get additional revenue Little Caesars! From now on I will go to Domino’s where the coupons actually work.

September 8, 2025
Unprompted review
Rated 1 out of 5 stars

First of all when ordering on the app

First of all when ordering on the app, the address is not correct it’s 9854 but the actual address is 9852 between two staff members and a manager. No one has no clue or information, ordered online. Came in to pick up our order. Pizza wasn’t ready because they needed our order number so we had to wait an additional 20 minutes for our pizzas.The manager was very rude and unhelpful kept stating she didn’t know what was going on. The amazing part was that It wasn’t even busy whatsoever.just all and all not happy with the service. Or the manner the business.Business is conducted. Next time we’ll make the trip to the Big Bend location, even though this one’s five minutes down the road from our house.

September 4, 2025
Unprompted review
Rated 4 out of 5 stars

I was pleasantly surprised by how…

I was pleasantly surprised by how delicious their crust is. I'm originally from NY, so a good pizza crust is a must. And they do a good job with it.
I'll admit they're not consistent. Sometimes the pizza is overbaked.
But they make a delicious pizza for a great price.
I'm reviewing my local Little Caesars, not them in general.

August 31, 2025
Unprompted review
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Rated 1 out of 5 stars

App overcharged, rude local manager, corporate missing in action

App overcharged, listed the pizzas at one price but then the email receipt showed they charged me 40% higher price. Local manager was rude and condescending, said there was nothing I could do. I even showed her the app that proved I was overcharged. She admitted and confirmed there was a system glitch that showed the wrong price in the app, but she wasn't going to do anything about it and said no one else at Little Caesars could get my overcharge back. Still waiting on response from corporate (i.e. the local district manager). It's been days. Are they missing in action, more like missing/inaction. Hey Little Caesars IT department, your app had the pepperoni pizzas listed at $5 each so I bought enough for the whole family and them some but I was then charged $7 each! I wouldn't have splurged had I known. That's dishonest and deceptive. Yes, a $10+tax overcharge matters, at least to me and a lot of other hardworking people out there. Pizza Pizza? How about Rip-off! Rip-off!

June 4, 2025
Unprompted review
Rated 1 out of 5 stars

There was no option for zero stars.

There was no option for zero stars.
My real rating is 0!. They got my order wrong and then refuse to correct it or give me money back! I came back 5 minutes after receiving it and the pizza was still hot and whole. What is so hard and wrong with correcting a mistake. I asked to speak tobthe manager and she said she was the manager. She never fixed her mistake instead, She ruined 4 little children's evening. I will never put from any lil Ceasars b ever again in my life! just the worst experience ever all for crumbs!

June 6, 2025
Unprompted review
Rated 1 out of 5 stars

2 weeks ago I bought a pizza from there…

2 weeks ago I bought a pizza from there as my boyfriend worked late that nite so I decided to get us a pizza for supper because I didn't think he would want to cook when he got home.. the next day I got sick really bad throwing up and it was bad the other day I bought it again as I didn't think it was the pizza that made me sick well the other day I ended up sick again just the day after I had the pizza so I told my boyfriend he agreed with me I will never eat from little ceacers again it causing me to be sick every freaking time ...

May 29, 2025
Unprompted review
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Rated 1 out of 5 stars

Bad service

This is the second time I bought a pineapple pizza and a mushroom pizza with vegetables online, they delivered me one with pineapple and one with just the sauce and cheese. And poorly prepared, as if it was reheated. A mistake that makes me waste my money. I will definitely not buy here again. Once is passable, twice is incompetence.

May 27, 2025
Unprompted review
Rated 1 out of 5 stars

2600 N West Ave

2600 N West Ave, El Dorado, AR 71730
I made a purchase at this store today. My soda was flat and I attempted to return it.
But your worker was extremely rude and refused to let me exchange it. She took my soda and shook It up and stated that it had bubbles. And that she couldn't do any about it. I stated that that I purchased a flat soda here once before and one of the guys that worked there let me exchange it with no problems. She stated that he shouldn't have let me do that. I ask her why she had an attitude and she walked off. I asked for the corporate office number and she refused to give it to me. I also had to ask her name several times before she answered me. She said that her name was "BECKY". I later looked at my receipt and it said BRENDA F. So I'm assuming that she gave me the wrong name.
She was extremely rude for no reason. And she had been very short with me from the beginning of my purchase.
She was very unprofessional.

May 25, 2025
Unprompted review
Rated 5 out of 5 stars

If you're a pizza lover who likes a…

If you're a pizza lover who likes a little flair and are looking for a pizza that is a step up i recommend the pretzel crust pizza.
This pizza holds a couple different cheese. There's your standard mozzarella but there is a yellow cheese sauce that adds to the delicious unusual delightful flavor!
The pizza has extra pepperoni and the outter edge of the pie has the pretzel crust loaded down with a tastey ring of rock salt.
Little caesars always offers pizza at an affordable price and your pizza is always served fresh from the oven!

May 18, 2025
Unprompted review
Rated 1 out of 5 stars

If I could give a zero

If I could give a zero, I would. For the third time in a row they delivered the wrong pizza. Little ceasars blames door dash. Door dash blames little ceasars. In the mean time I paid a delivery fee, a service fee and a tip. I will NEVER order from them again. EVER.

May 15, 2025
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Rated 1 out of 5 stars

🤮 Yuck

So, little Caesars on Yale near admiraI in Tulsa Oklahoma. I was going to order 2 pepperoni and one meat lovers but unfortunately the girl taking my order in the Drive-Thru did not know how to speak english. When I said meat lovers, she replied "pepperoni?." I really didn't want to make her feel bad or embarrassed so I didn't ask for someone else to take my order, I just said yes 2 Pepperoni's. 😆 The pizza was horrible, 🤮 it tasted a day old.. I ate it because it was 4:00 p.m. and the first time I had anything to eat that day, I was HUNGRY but the thought of it 🤮 I don't know if it's just me, but I've noticed in the last 5 years or so Little Caesars has been getting really bad... 😔

April 16, 2025
Unprompted review

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