London Camera Exchange - Gloucester Reviews 195

TrustScore 5 out of 5

4.9

12 Southgate Street, GL1 2DH Gloucester, Gloucestershire, GB


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Rated 5 out of 5 stars

I purchased a used lens which was delivered today. There were local difficulties with the carrier but throughout the process, the helpful and friendly staff battled to rectify the problems which wer... See more

Rated 5 out of 5 stars
Verified

Great service. Buy with camra equipment with confidence. Best of all friendly well trained staff with superb knowledge of products.

Rated 5 out of 5 stars
Verified

The system of asking for a unique link to buy an item may seem long winded and perhaps awkward. However I placed my order just before midnight and had my link sent and purchased my item just aft... See more

Rated 5 out of 5 stars
Verified

I was looking for an entry level DSLR secondhand camera for my daughter which was available at your Gloucester branch. I spoke with Nigel who was very helpful, he facilitated the payment & arranged f... See more

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Company details

  1. Camera Store
  2. Binoculars Store
  3. Photo Shop

Written by the company

Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.


Contact info

  • 12 Southgate Street, GL1 2DH, Gloucester, Gloucestershire, United Kingdom

  • 01452304513

4.9

Excellent

TrustScore 5 out of 5

195 reviews

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Replied to 96% of negative reviews

Typically replies within 1 month


Rated 5 out of 5 stars

Lens purchases and delivery

I purchased a used lens which was delivered today. There were local difficulties with the carrier but throughout the process, the helpful and friendly staff battled to rectify the problems which were not of their making keeping me informed of developments as the situation unfolded.

The item itself was exactly as described and well packaged. The staff even delayed dispatch until I was able to receive it at home. Unable to fault the efforts of the Gloucester team. We’ll done

September 22, 2025
Unprompted review
Rated 5 out of 5 stars
Verified

less from purchase to delivery

Seamless from purchase to delivery, I purchased a sigma lens as new which it was i ordered it at 1pm and was delivered the next day by 2pm, competitive cost,I would have no hesitation repeating a purchase in future.

September 16, 2025
Rated 5 out of 5 stars
Verified

The team in Winchester, superb

The team in Winchester branch are superb, I have more than many used items with them, and my new camera a few months back. They are attentive., knowledgeable and carry the extra mile to get stocking from other branches.

August 12, 2025
Rated 5 out of 5 stars
Verified

Excellent experience

Bought used Sony camera. It was delivered next day and is in immaculate condition. So am very happy with my dealings with LCE.

August 13, 2025
Rated 5 out of 5 stars
Verified

Ordered online

Ordered online, easy. Great guy called from the location I’d ordered it from, just to make sure it was the best type for my camera.
Delivery was speedy as well.
Great stuff 😎

July 15, 2025

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