Koho Reviews 484

If I could give a minus star I would!! They don’t help build Your credit at all. They don’t communicate with you. And then bamb they take money out of your checking account without authorization.... See more

Not off to a good start here...can’t log into app, or from PC, it keeps making me resign back in over & over without letting me in! Zero customer service, you can't speak to anyone on the phone. All... See more

KOHO is a shit show nightmare Stay away asap How did they manage to intercept e-transfers? 1500 gone until day time to talk to interact and my bank to find out how to block them. I had auto dep... See more

Wouldn’t even give a star Horrible Stay away I couldn’t cancel my membership they had my old cell even biometrics couldn’t find it but finally it did and I updated my number and cancelled the... See more

KOHO was the worst decision I made in regard to improving my credit. It took 2 months to get the card, then I wasn't able to use it. Their AI customer service platform is useless, and when you are abl... See more

I have had my KOHO account for a while now and just got an email today that they have closed my account permanently. I have contacted them and they tell me due to security reasons they cannot tell m... See more

This company does not even deserve a one . Frustration is unbelievable. Cannot make purchases with money that is in my account, speaking to someone is impossible as I am sent to their useless site whe... See more

I got the app to build my credit, they make you take a $10 loan to report. Long story short the pre paid card ran out of money and now I can’t buy a house because of a $10 loan from KOHO because they... See more

worst company ever it's been a Month i and waiting for my deposit back i will definitely get it back and close the account and never recommend koho to anyone. In this economy how can you hold someone... See more

Everything was some how acceptable, but as since as I updated the app, everything took turn for the worst, they cancelled some options i had like rent reporting, my score went back to the old one etc.... See more

Stay away from Koho. Someone close to me had their card stolen and some transactions were made before she discovered she had been robbed and was able to lock her card. A police report was filed and d... See more

My daughter got locked out when CRA deposited back pay into her account. It is for her child tax and disability. They refuse to unlock it without jumping through hoops. My intentions are to get media... See more

THESE SCAMMERS TOOK $5400 FROM MY RBC ACCOUNT, WITHOUT MY CONSENT - THEN SENT ME A BOGUS MASTERCARD. WHEN I TRIED TO REVERSE THE TRANSACTION THEY CLAIMED THE CARD WASN'T THEIRS - REFUSED TO ANSWER A... See more

If I could give KOHO zero stars, I would. The customer service is absolutely garbage — there’s no real person to talk to, no phone number, no live help, and they completely ignore your issues. Tr... See more

They are ridiculous always problems with the app. Always asking you to verify your identity. Then shutting down and not letting you back in. Cannot speak to an actual human. Get stupid bots and God kn... See more

My virtual card kept getting declined for no reason. Customer support is super slow. Waited 10 mintues with no response, to be told to wait another 15 minutes. All they did was try to issue me a new... See more

Good Day. I had been trying to set up account. It taken more than a week. Nobody responds to my Communication or it takes days to get a response. I realize it may take other people a snap but for some... See more

Same as eveyone else..I cant access the account...because the Verification Code is being sent to a number that is not mine. And when I reset password..the same thing happens. Then customer support sa... See more

I received an offer to get $100 overdraft limit. Here is what is wrong $10 a month is more than my $1000 of limit I used $ $670 and my interest was only $ 24 over the time it was paid back in a year... See more

I’ve overpaid for services by 144.52. They are trying to say I owe them 150.00 but my statements in my account back up my claim. My financial advisor recommended I use it to raise ny credit score but... See more

Horrible. There is ALWAYS a problem and no customer support provided. They do not follow through with their commitments and promises. They charge multiple fees for the SAME service. Feels like a scam... See more

Someone was able to drain large sums of money out of my Koho account using Western Union. No agents could explain how someone was able to get a hold of my virtual card and my associated email, conside... See more

Horrible experience with koho in hotels/Hotels. They hold ur refund(deposit) for 16dayz and will say they refunded but you can't see it in ur transaction for some reason......still waiting on any hote... See more

I had fraudulent transactions so I ordered new cards including the virtual one, both had new card numbers. The fraud was confirmed to be done with the virtual card. To my surprise, the fraud continued... See more

Tried them out last year, big fail. Got the card did the etransfer thing, never worked, too many hoops to go through and the customer service staff were very rude and unprofessional, this card and now... See more

This company pretends to help build your credit however they are not upfront with their fees. Closing my account was a horrible experience. CSR made me feel like Im because I was so confused. I ha... See more

My credit score dropped 120 points overnight! I was a loyal customer for almost a decade, most of that time on the Premium plan. When my identity was stolen I reported it immediately. They responded b... See more

I really like Koho but there is definitely a problem with customer service. I've been getting charges on my card that I'm sure I did not make, and I can't get in touch with someone to stop them from... See more

Deposited $40 thru etransfer, nothing happened.Used online chat for any updates and nothing works. Canceled etransfer and lose $5 etransfer fee. Used a different bank account to etransfer, waited 7day... See more

I was signed up for the "free" plan, then got bumped to Essential, when asked to have that reverted, they still kept the fees for Essential plan for 3 months, then downgraded to the Extra at $12. I... See more

They allowed fraudulent transactions happen and refused to give my funds back without communication just tell me to wait wait wait if the claim is processed I should have my money back but nope

Can I give no stars? Worst ever!!! Cant ever get ahold of a real person to talk to! Your guys AI robot is stupid and cant answer a simple question. Emails are never answered, there is also no phone... See more

They didn't even fully refund the fraudulent transaction that were all done on the same day shorting me close to 200$ saying they are still looking I to it umm are you guys just trying to rip me off t... See more

Stay away from koho it is a scam, I have a membership ship since more than one year I did not noticed any help from them to improve my score, even equifax are not better, I complained many times for... See more

Unable to cancel subscription. Chat bot gave instructions but the "cancel" option is not there as stated. Chat bot also said a rep would contact me, but of course they never did. how do you have a... See more

Do NOT get involved with CREDIT BUILDING thru Koho. I've been paying for 4 years, checked credit report-koho not even listed as an OPEN account (after 4 years!!!). Instead they did monthly inquiries t... See more

I gave it a three bc I've been using and paying for credit building for two years and its NEVER been reported to either credit bureaus. Bordering on fraud the way I see it. Then there is no real cust... See more

I originally set up a Koho account while starting a new business, just to have it as an option. Thankfully, I only lost $50 on their credit card, but the real shock came with their hidden fees. K... See more

I used Koho for a few years at first it was good over time it has become a censorship app and they seem to forget it is the client's money not theirs. They now pick and choose what purchase of mine sh... See more

Koho is a shit, I told I don't like the credit building but still putting my deposit to that, it is a scam. Don't try this kind of banking. This is a big headache, it will not help us.

this is the wort run company for customer care i have ever encountereed, they ignore you, insult you, play by thier own rules, charge excessive fee for less tha nothing in return. PROTECT YOUR HARD EA... See more

⭐☆☆☆☆ “The app had multiple issues, and KOHO closed my account with funds still inside, right after I filed an Anti-Fraud claim for an employment scam. Customer support was slow and unhelpful. Makes... See more

They used to be very good, and were very helpful when one of my cards was misused for an ongoing subscription I had already cancelled. Unfortunately, they seem to have gone downhill. I had to con... See more

This is a highly manipulative company and i will like to warn everyone to proceed with caution . The overall process with customer support is poor. Reading up about SPACE BANK and getting a scoop on h... See more

I’ve never dealt with a more unprofessional financial service. KOHO cancelled my credit-building plan without notice, without consent, and right after I made a payment. No email, no heads-up—just... See more

KOHO has a lot of great features and options, however, you need to pay. KOHO has changed their Essential plan from $4 to $7 a month, and you can't get any cash back anymore unless you pay for a plan.... See more

This event lasted over a couple of days. KOHO updated their app again on the 10/09/25 in the evening. I had accessed my account earlier in the day. That evening, I was not able to access the accou... See more