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Rated 5 out of 5 stars
Verified

A good reliable retailer, from my recent experience. I ordered some aftershave. It was shipped almost immediately and arrived in a couple of days in good condition from Germany to France. Also, GL... See more

Rated 1 out of 5 stars

Very bad experience with our first purchase on this website. We ordered 33 boxes (Really useful box) and after 9 days, we received 24 out of 33 boxes (incomplete delivery). Among the 24 boxes: 3 lid... See more

Rated 5 out of 5 stars

I ordered a pack of deodorants because they were not existing anymore in NL. They shipped the items within the same day of the order, and I received them in good order following day. I was hesitan... See more

Rated 1 out of 5 stars

I ordered 10 Wham Bam boxes, 4 x 150 liter and 6 x 62 liter. I did receive the 6 x 62 liter boxes but not the 4 x 150 liter boxes. After googling I noticed that more people had the same experience... See more

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3.2

Average

TrustScore 3 out of 5

3K reviews

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Hasn’t replied to negative reviews


Rated 5 out of 5 stars
Verified

A pleasant shopping experience

A good reliable retailer, from my recent experience.
I ordered some aftershave. It was shipped almost immediately and arrived in a couple of days in good condition from Germany to France.
Also, GLS shipping texted me just before delivery. I texted back asking them to deliver it to a pickup point due to our absence and it was done, with GLS texting back pickup instructions.
All in all, it was a pleasant shopping experience. Thank you IwonaTEC and GLS!

May 26, 2025
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Rated 5 out of 5 stars

Fast delivery, good condition

I ordered a pack of deodorants because they were not existing anymore in NL. They shipped the items within the same day of the order, and I received them in good order following day.
I was hesitant because of some negative reviews in the past but I just had a very positive experience. Will definitely consider them again in the future.

October 17, 2024
Unprompted review
Rated 1 out of 5 stars

I have placed an order 8 days ago

I have placed an order week ago, until now have not received my package delivered.

I have sent many emials also but no response from their side to my emails. Is this a scam or a real company Iwonatec ?

Kindly, send the products that I have already paid.

February 3, 2021
Unprompted review
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Rated 1 out of 5 stars

Order partly delivered and no reaction from Iwonatec

I ordered 10 Wham Bam boxes, 4 x 150 liter and 6 x 62 liter. I did receive the 6 x 62 liter boxes but not the 4 x 150 liter boxes. After googling I noticed that more people had the same experience where they only received an incomplete order.

I've emailed info [at] iwonatec.com several times the last couple of weeks but did not receive any reply yet. I've tried to call several times but nobody answers.

Is this is scam company? Did you have the same experience with Iwonatec and were you able to finally solve this?

January 21, 2021
Unprompted review
Rated 1 out of 5 stars

A very bad experience

Very bad experience with our first purchase on this website. We ordered 33 boxes (Really useful box) and after 9 days, we received 24 out of 33 boxes (incomplete delivery). Among the 24 boxes: 3 lids damaged and 2 boxes cracked.
After many phone calls and emails to solve the issues, we were unable to receive an answer from IwonaTEC??
We have neither experience such poor customer service.

January 5, 2021
Unprompted review
Rated 1 out of 5 stars
Verified

Delivery was incomplete and party mal-functioning, No reply sofar on complain

Delivery was incomplete and also not everything was functioning properly. Contact them via website but sofar did not get any reply

January 30, 2019
Unprompted review
IwonaTEC logo

Reply from IwonaTEC

Dear PAR,

Our apologies for the defect product.
Our customer service has contacted you last week and also provided today all necessary information regarding the return of the defect product.
Please contact our customer service via email in case you have still any open questions.

Kind regards,

IwonaTEC GmbH

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Rated 1 out of 5 stars
Verified

Never received my order

Never received my order and a reply to my email requesting more information about delivery. I hope that by this way my problem will be solved. My order number is 190101405.

January 27, 2019
Unprompted review
IwonaTEC logo

Reply from IwonaTEC

Dear Daphne,

my apologies that there was a delay of your order.
I have seen that it was delivered shortly after your review.
So if there is still any problem or question, please contact our customer service again.

Kind regards,

IwonaTEC GmbH

Rated 5 out of 5 stars

Excellent customer service !

I ordered a set of 6 storage boxes from IwonaTEC.
The boxes arrived on time and in perfect condition except 1 that was slightly damaged. That happens, I understand.
I contacted the seller about it with a picture & they were VERY quick to help!
Without any questions, they sent a replacement box the very same day and I received it the next one without a scratch.
Excellent customer service! Will buy form them again and absolutely recommend them!

August 21, 2018
Unprompted review
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