ISO Student Health Insurance Reviews 987

Fast and kind response, clear instruction, reasonable charges. Having been sick yet so not sure about whether it'd be easy to make a claim, just saying the experience when I encountered trouble trying... See more

I wanted to change my policy and was worried about the tight deadlines set by my University. I had a pleasure to get Jonathan as a customer service represantative who was let me say: effective, quick,... See more

Quickest turnaround time with an elaborate response. Solved my query in mere hours

The website is easy to navigate and the account is also easy to understand. Customer service works with you to help you with any issues or questions you may have. I had an unusual issue and they made... See more

Great customer service, efficient at making sure claims are met and understand student issues well enough to know what best suits them. So far i have had a pleasant experience with them and fingers c... See more

Have used ISO several times in my student career, they have good prices and EXCELLENT SERVICE. ISO never asked me contact my school, and find out if they accept this policy, or that policy : ISO alrea... See more

I was worried if my sons health insurance met USF guidelines for the coming year. I was hesitant to reach out by email thinking that I would not get a timely reply, but to my surprise not only did I g... See more

this is the first time that I bought OPT basic. I didnt even know theres specific opt insurance, so I just used the previous method to buy, but suddenly I found i was wrong. Jessie was very patient... See more

I had a few questions re my daughter going to the U.S. to study for a year and required medical insurance. My questions were answered promptly and was able to find a plan that met the necessary req... See more

The WeChat asociate "白云" is active and very willing to solve problem for me.

"I can't say enough about the amazing service I received from "JONATHAN". Not only did he fix my problem, but he also provided helpful tips to prevent it in the future. Truly outstanding customer serv... See more

John was incredibly helpful, patient and thorough! He explained every step very clearly and was quick to answer my emails. I would recommend working with John at ISO Insurance in a heartbeat. He is am... See more

I had to backdate my insurance by a day as I would not be approved to waive my insurance otherwise. Ben from the customer relations teams was of great help. He resolved the issue within a couple of mi... See more

Very supportive Sam from ISO Insurance helped me extend my insurance. They were very supportive, and it took me exactly 3 minutes to do so. I am happy that their user interface and support team are v... See more

Stephanie at ISO did a great job at accommodating my school’s requirements for the coverage dates. Very quick response, she makes the ISO team reliable for the international student community!!

I had a few questions re my student insurance for the U.S. to study. I had some doubts which were answered promptly and was able to find a plan that met the necessary requirements and the student ne... See more

They helped me to refund my plan because I have another overlapping plan. It's great because their support really quick and meaningful

SUPER EASY - OPTIONS FOR ALL INSURANCES - THIS IS THE 3RD YEAR WE HAVE USED THIS INSURANCE AND IT MAKES THINGS VERY EASY FOR COLLEGE.

The response was professional and spot on! They were kind and helped me through a very critical situation. They are the best5/5

This coverage was for an international student and all of my queries and questions were responded to in a timely manner and everything was explained throughly. Filling our the application was seam... See more

Very helpful and efficient. Had a problem with the plan and Joseph in customer care sorted it out within 24 hours. He was really helpful.

Thank you ISO so much for being responsive and affordable for international students like us! Kudos to Stephanie, a customer service personel, being so friendly and helpful with my plan coverage!

The purchase process is very convenient. It would be even better if a one-month option were available.

Great international student insurance alternative. They were very accommodating to my situation. Don’t be shy to reach out to their support team.

Very good service, people super attentive and there willing for help.

I had a quick QnA through whatsapp, it was very informative and I loved quick response.

Excellent service. ISO helped me get my waiver approved!

Good service, Quick response, Good customer care

The customer care was very helpful as they are willing to work on my issue and my issue got solved right away. However, the staff at the Claim Status was so reluctant to help me and kept arguing that... See more

I spent so much time to find a good insurance plan with inexpensive rate that fulfills NYU waiver requirements. Finally got ISO plan based on NYU recommendation. Affordable rate with great coverage, e... See more

I have not arrived in USA yet, so my rating is regarding customer service before the arrival. I am really satisfied with the service I received during the enrollment for the health plan. Hopefully... See more

Very Bad Customer Service, take 4 months to update a claim and still refuse to pay the customer. Edit - Very prompt response from the Customer Care team once I posted here. They listened to my comp... See more

She is so warm. She explained to me till I understand. She is patient. Thank you for your kind and customer services need a person like you for English as a second language people.

I had a great experience with ISO Insurance. Their support team was incredibly responsive and made the process of issuing my insurance quick and hassle-free. I appreciated how efficiently they handled... See more

saved my life. I am an international student attending summer school in California. I had a problem with waiver assistance. Within half an hour, a response from them and they solved my problem. I cann... See more

Got the best news of the week from Jonathan. Fast, friendly service that is so seldom these days. Nothing is an issue and my request was dealt with in such an amazing manner. Thanks Jonathan for y... See more

Excellent experience with ISO. I barely had to wait on the phone and was guided by a very kind staff who was able to me beyond what I needed.

The quickest response i got from the customer care agent was amazing. quick and efficient, kudos to Joseph. continue saving us with Love.

The customer service at this place is truly exceptional! On two separate occasions, I had questions/ issues with the insurance, and the representatives were incredibly prompt and friendly. They prompt... See more

I wanted to change my policy and take extra policy and I was worried about the deadlines set by my University because i had seen it in last minute. I had a pleasure to get Sam as a customer service re... See more

They handled all my issues quickly and did an excellent job.

Very fast and professional service! My request was resolved quickly and smoothly. Excellent support — prompt response and efficient handling of my issue. Great experience, the team was very helpful... See more

Thank you very much for the excellent service. The responses were always timely and the explanations were clear. Each step was simple and easy to follow, which gave me great support and allowed me to... See more

I highly recommend! I managed to get my insurance super fast, which honestly exceeded my expectations. Joseph for the costumer team was fantastic, always available, whether by phone or email, and he... See more

ISO Insurance has been incredibly reliable throughout my time as a student. I especially want to thank John, who assisted me very well—he was patient, clear, and quick to respond to my concerns. The e... See more