Illuminate Reviews 448

TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars
Verified

I placed an order but didn't realise it was an automatic repeat delivery. I contacted the email provided and received a response quickly as I needed to stop the subscription and get a refund.... See more

Rated 1 out of 5 stars
Verified

Products are decent I have purchased from them previously but I have to give 1 stars for delivery and no communications. Product took over a month to arrive I was not giving any update to say there wa... See more

Rated 2 out of 5 stars
Verified

I ordered the cleanser and Turmeric clay mask, I can't fault the cleanser, I love it, the mask however stained my bed sheets, I messaged the business and explained what had happened, I then sent a pic... See more

Rated 1 out of 5 stars
Verified

I really love the toothpaste and have used it since 2018. I have always felt that the packaging of the product could have been better because every order I received, the tops would be broken or the oi... See more

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Company details

  1. Cosmetics Store

Information provided by various external sources

100% Natural Skin & Oral care products made with ancient organic ingredients with no preservatives, binding agents or harmful chemicals.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

448 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews


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Rated 5 out of 5 stars
Verified

Quality Products

The communication was excellent and addressed my query straight away. I love the products sad they will closing down. However I have bought enough products to last for months.

February 21, 2025
Rated 5 out of 5 stars
Verified

Toothpaste

Purchased 3 lots of toothpaste in case we can’t get any again, it’s messy but really good stuff, it’s definitely helped my teeth stay healthy

February 21, 2025
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Rated 1 out of 5 stars

Scam company

Scam company posting images and videos of stock from a company called Stitch Spring and passing it off as their own. Avoid.

December 27, 2024
Unprompted review
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Rated 5 out of 5 stars
Verified

Illuminate Essentials saved my skin

Illuminate Essentials saved my skin! Customer service is perfection like the products. I love that everything is natural but affordable. So blessed to have found this company.

September 2, 2024
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Rated 5 out of 5 stars
Verified

This face serum is incredible

The face serum is incredible. Using a little bit everyday has completely brightened up my face- people are constantly telling me how great my skin looks! It also smells lovely. Highly, highly recommend!!

November 16, 2023
Rated 5 out of 5 stars
Verified

I love the product ingredients and…

I love the product ingredients and cruelty free is also very important to me
I purchased these lovely products from the previous family owners and now from the new one
Blessings and thank you
Namaste
Jo

November 1, 2023
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Rated 5 out of 5 stars
Verified

My first time shopping with Illuminate…

My first time shopping with Illuminate was a positive experience. I am very pleased with the products. They work well with my dry and sensitive skin. I love the special touch they added with the personal note welcoming me to the family.

Overall it was a positive experience and I am on my way to placing my second order!

September 25, 2023
Rated 5 out of 5 stars
Verified

Best paste

I have been using this toothpaste for a long time and the magic it has done to my gums is remarkable. I now cannot use no other toothpaste, this is the only one my mouth accepts.

July 25, 2023

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