Igrab.com.au Reviews 4,316

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide range of products available, noting that it surpasses what local stores offer. Consumers appreciate the high quality of the products, as well as the ease and speed of the purchasing and delivery processes. People highlight the user-friendly website and the prompt delivery service. Consumers also value the excellent customer service, with many reporting positive experiences when resolving issues such as returns, replacements, or missing items. Reviewers are pleased with the company's responsiveness and helpfulness in addressing their queries and concerns. The quality and design of the handles receive frequent mentions, with customers expressing satisfaction with how the products enhance their kitchens and bathrooms.

Based on these reviews

Rated 5 out of 5 stars
Verified

AusPost lost my husband’s order during Christmas, but Igrab.com.au communicated well with him during the whole process. When the package didn’t arrive within a reasonable amount of time, Igrab promptl... See more

Rated 5 out of 5 stars

So easy to look on line, read reviews and to buy. Exactly what I loved were the variety of styles you cannot find in the hardware shops. Delivery was amazing, arriving so quickly. Thanks Igrab, we... See more

Rated 5 out of 5 stars
Verified

I stumbled across the website for the drawer handles by chance. I found exactly what I wanted. Size details and descriptions are perfect. Service is prompt . Response to email questions is almos... See more

Rated 5 out of 5 stars
Verified

Purchased a number of different handles to work out what would suit us. The samples were delivered well within the time indicated. We then placed a second order for what we wanted. The delivery was ti... See more

Rated 3 out of 5 stars
Verified

Handles were generally what I wanted and seem solid enough, however the screws provided were not long enough to clear cupboard doors and bite into handles. Called igrab hoping to get some longer screw... See more

Rated 4 out of 5 stars
Verified

I arranged to pick up my order, not realising that you are only open business hours Monday to Friday, which made it difficult for me. Perhaps make that clear on the order webpage when selecting the p... See more

Rated 4 out of 5 stars
Verified

I bought the Kitchen drawer knobs Port Lincoln Brushed nickel, and liked them so much I bought the Brushed brass for my bathroom and laundry. Igrab was great, as I got my order quickly and correctly.... See more

Rated 3 out of 5 stars

The Handles I bought are stainless steel but hollow, making them feel cheap and very flimsy. Would rather pay more and have solid handles.

Rated 5 out of 5 stars
Verified

Excellent customer service. Unfortunately the first attempt to deliver our order failed when it went missing in transit. To our relief this company instantly followed up with Aust Post. More import... See more

Rated 5 out of 5 stars
Verified

Igrab have a fantastic range of handles at great prices. The website is easy to use and the whole ordering process, including delivery, is so easy and quick. I've used Igrab a number of times now and... See more

Rated 5 out of 5 stars
Verified

Placed an order for two handles, in two different sizes to check sizing, quality and look. They arrived quickly, fit perfect, and I loved the look and feel of them. So ordered a whole bunch for the en... See more

Rated 5 out of 5 stars
Verified

As an interior designer, it's important my business works with reputable and reliable suppliers. The chosen handles were ordered, delivered very quickly, and well wrapped to prevent any damage. They a... See more

Rated 5 out of 5 stars
Verified

I absolutely love my order, which is why I keep ordering more handles. The quality of the handles is exceptional for such a reasonable price and the service is superb. I’m always pleasantly surprised... See more

Rated 3 out of 5 stars
Verified

The handles are excellent but our email after purchase and paying stated you would be notified by email when to pick them up - we did not receive the email and contacted your office 4 weeks later to... See more

Rated 5 out of 5 stars
Verified

Bought some kitchen lip pull handles which were not quite the sizes that I expected due to my mistake of not calculating the distance from the screw holes, assuming the sizes are what it is on... See more

Rated 5 out of 5 stars
Verified

The whole experience was effortless. I don't do a lot of online shopping and always fear something will go astray. Product arrive as advised. I installed the bathroom handles which are perfect match t... See more

Rated 5 out of 5 stars
Verified

Quick and simple purchase and delivery, with all items provided! We’ve also had great experiences working with iGrab to return and replace incorrect items purchased. Can’t fault the customer service,... See more

Rated 5 out of 5 stars
Verified

We ordered some handles - the purchasing process was simply, and they arrived quickly. Quality was good, but they didn't suit the style of our kitchen, so we returned the product. The returns process... See more

Rated 5 out of 5 stars
Verified

Very nice website, user-friendly online order service ...love our cupboard handles!..quick and hassle-free delivery..will order more products ! ..thank you I-grab

Rated 5 out of 5 stars
Verified

Very good value. Sent immediately, which I’m grateful for. I have bought these handles before and really like the style and quality and price. Enjoy doing business with this brand/company, always grea... See more

Rated 5 out of 5 stars
Verified

Igrab have great quality kitchen cabinet handles. I have ordered from this company twice now and the website is user friendly. I ordered over 30 handles and they were delivered within five days. Highl... See more

Rated 5 out of 5 stars
Verified

Easy to understand the website. They explained the different types of brass so I was able to buy different handles and still have the brass match. Very prompt delivery and each handle was carefully pa... See more

Rated 5 out of 5 stars
Verified

There was such a great range to select from but more importantly offered the size I needed as I was replacing kitchen cupboard handles. I need 2 different sizes in the one handle and this was initiall... See more

Rated 4 out of 5 stars
Verified

Delivery was quick. Item was packed well. Beautiful kitchen knobs exactly what I was looking for. The screws that came with the knobs were to short as my cupboard doors are heritage design. So that wa... See more

Rated 5 out of 5 stars
Verified

Service and products were great. Bought brushed nickel handles for bathroom and kitchen, very impressed with quality of products and the flow with purchase and delivery. Would recommend highly and w... See more

Rated 5 out of 5 stars
Verified

Igrab product was great arrived in a timely fashion and although there was a small problem it was sorted out quickly with out any fuss. Would definitely recommend and re use them in the future.

Rated 5 out of 5 stars
Verified

The range of products was incredible. So much better than the local stores and the kitchen renovators. So many styles and finishes to choose from and also the right measurements to replace the exi... See more

Rated 5 out of 5 stars
Verified

Products were as per specs and excellent quality. Time from order in Perth to delivery from Sydney was outstanding. overall .... Simply No Fuss. I will be sending more orders soon.

Rated 5 out of 5 stars
Verified

We broke a handle on the kitchen cabinet, of a style that is a little old now. Igrab had them at a fair price, came quickly and are exactly the same as the existing ones. Otherwise would have had to c... See more

Rated 5 out of 5 stars
Verified

The solid brushed brass handles are great the holes were a little small but drilled into the cabinet for them to fit, but brilliant solid looks great

Rated 5 out of 5 stars
Verified

Purchasing kitchen handles was a last minute decision. Igrab website was easy to navigate and their pricing super competitive. And shipping - super fast ! The handles are great quality and look ama... See more

Rated 5 out of 5 stars
Verified

Our hardware has finished off our kitchen Reno beautifully.. love the design of the handles feel and colour .. they are just as they appeared online .. good value and delivered quickly !

Rated 5 out of 5 stars
Verified

I purchased knob handles and they were exactly as advertised. Really good quality and very fast delivery. They look awesome on my cabinetary.

Rated 5 out of 5 stars
Verified

Great product and the quality control is perfect. Everything was packaged well and arrived safely and quickly. Would definitely purchase again from here.

Rated 5 out of 5 stars
Verified

Product quality is great, the handles look amazing. Delivery was within three days. Highly recommend this company for quality and service and value

Rated 5 out of 5 stars
Verified

IGrab have a great selection of handles all at a reasonable price. They are very quick to dispatch their orders and are very easy to deal with. Matt Empress cabinets

Rated 5 out of 5 stars
Verified

Very helpful over the phone and quality products. Received in great order and arrived within 4 business days to Adelaide. Recommend to all :)

Rated 5 out of 5 stars
Verified

Real easy to order and good prices as well look forward to more products online in future my order arrived quickly 😁

Rated 4 out of 5 stars
Verified

I’ve spent couple hundred dollars for hexagon knobs and the gold d-rings handles. They are nice handles. The service could be more accommodating. It could be that English is not their 1st language.... See more

Rated 3 out of 5 stars
Verified

I would love to give 5 stars, but because I can’t go 3.5 I’m having to go 3. The order process was great, and my handles arrived rather quickly, but I ordered 71 handles and only received 70. I conta... See more

Rated 4 out of 5 stars
Verified

Love the look of the knobs and handles. Disappointed that the threads inside most of the knobs were not straight and the screws were all too long. We will want more as I love the look of them, howeve... See more

Rated 4 out of 5 stars
Verified

The item I purchased was in stock and I was able to pick up, while they seemed to be busy I asked why they had not contacted me to let me know my order was ready. The reply I received was that an emai... See more

Rated 3 out of 5 stars
Verified

I ordered one door handle to make sure it would fit. My plan was to then order another 20+ However, the product I received was damaged/scratched. It was extremely obvious so whoever was packing th... See more

Rated 4 out of 5 stars
Verified

We ordered 2 different types of handles online, 30 of one type and 8 of the other. The order was accepted and paid for. We were later advised by email that only 2 handles were available of the 8 we... See more

Rated 4 out of 5 stars
Verified

Sturdy products that arrive individually wrapped to prevent damage during delivery, which took about a week from order date. Just one issue, in that the screw size supplied is always the same, which d... See more

Rated 4 out of 5 stars
Verified

The black handles look great on my two white bathroom vanities which originally had chrome ones which were starting to rust. It has modernised and changed the whole look of the cabinets The only iss... See more

Rated 3 out of 5 stars
Verified

Items turned up quickly. My main reason for only an average review, is when removing sticker from item, it removed paint. So I had to touch up colour. Lucky it was black so no real issue matching the... See more

Rated 3 out of 5 stars
Verified

Was able to source handles to match some previously bought at IKEA but discontinued. Handles are very cheap quality but exactly as described. Ordering : okay. Delivery : 19 days to Perth Reque... See more

Company replied

Rated 3 out of 5 stars
Verified

Excellent quality and arrived promptly. Drawer inserts required longer screws to attach handles though and a variety in screw sizes would have made the job much easier. Regardless, the handles are a h... See more

Rated 3 out of 5 stars
Verified

The handles were fitted by a professional kitchen company installer. My rating would have been higher except the screws provided were substandard and of poor strength and quality. They where both weak... See more

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Company details

  1. Hardware Store
  2. Kitchen Supply Store

Written by the company

Igrab.com.au is Australia top rated kitchen handles and knobs store based in Sydney NSW, we pride ourselves on quality products, personal service and variety regardless of your budget or needs. Our selection of kitchen cabinet door handles, cupboard handles, drawer handles and knobs, contemporary kitchen handles, hampton provincial handles is fully sufficient to cater to suit all styles, taste and budgets. We understand the need sees no time, the website is made available to you 24 hours 7 days a week and we are happy to help you with anything. Please use the customers support to help us address any query that you might have, we believe that good service ensure happy customers, and our team will be happy to help you.

FREE SHIPPING for order over $200

Written by the company

Unbeatable Prices, Quality Products, and Exceptional Service


Contact info

Promotion box for Igrab.com.au

Australia #1 kitchen handles supplier

Best price and range, top quality with 4000+ 5 star reviews.

4.8

Excellent

TrustScore 5 out of 5

4K reviews

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Replied to 85% of negative reviews

Typically replies within 48 hours


Rated 1 out of 5 stars
Redirected

Poor quality handles snapping off

Extremely disappointed after ordering 21 handles (Vintage kitchen Drawer handles Albury matt black) for our kitchen and have had 3 of them snap off and break. Poor quality and now have to look for an another option to replace all 21 handles! Also all the screws are not the right length. Not impressed at all.

August 31, 2025
Unprompted review
Igrab.com.au logo

Reply from Igrab.com.au

Thanks for the comment, i can see that it was an order placed about 5 years ago, please contact our customer service team for further assistance thanks

Rated 5 out of 5 stars

Amazing product, amazing delivery

So easy to look on line, read reviews and to buy. Exactly what I loved were the variety of styles you cannot find in the hardware shops. Delivery was amazing, arriving so quickly. Thanks Igrab, we will definitely be recommending you to our friends.

June 18, 2025
Unprompted review

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