Verified
I am not giving you five stars because you need to find a courier service that guarantees the correct handling of your products. Ups does not provide a controlled temperature environment in its vehicl... See more
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Review summary
Based on reviews, created with AI
Based on these reviews
Verified
The order arrived too quickly. It was supposed to arrive later this week but it arrived on Saturday. The product has been exposed to high heat, e.g., over 95 degrees Farenheit for a couple of days.... See more
Verified
Good selection of products which are difficult to find elsewhere. Delivery was very fast BUT very expensive - unless your order is above 60 € (for Germany) which is also a high limit (in other countri... See more
Verified
I'm loyal customer of Iafstore for years now and always satisfied. Very detailed product descriptions, easy filtering and managing between products group. Extremely fast shipping and delivery (it ne... See more
Verified
So nice experience! So fast shipping, nice packaging, good product!
Verified
As I have checked my Order History that is stored in my Account, I have been a customer of IAF store for almost 9 years, with average 4 to 5 orders per year, and I have always been satisfied without a... See more
Verified
I've been shopping from Iafstore for more than 6 years. They offer the best selection of great quality organic gluten free food. Always very quick despatch and delivery. Last order I placed was over t... See more
Verified
We have had a fantastic experience with your company. Before ordering we called customer care as we had questions regarding time of delivery. We were reassured that it would take up to 5 days for ship... See more
Verified
The purchasing experience is very good. However it would be nice if possible to have an expected time of arrival in inventory of currently unavailable product and some more filtering such as on featur... See more
Verified
very accurate in delivery. I didn't like that the ''ribeira pechuga de pollo'' cans I received were rusty. I put 4 stars because this product was in a small quantity
Verified
Great quality produts. Great costumer service until last time when they leave me waiting almost One week for an answer. Other than that its to keep using iafstore for sure.
Verified
On the whole a very good service. A couple of the bars were a little squashed but apart from that I am very happy with the order, communication and store experience.
Verified
come sempre livello top
Verified
Quality products and fantastic service. I receive my orders in record time.
Verified
Finalmente un gadget in regalo all'altezza del vs nome 5 stelle meritate
Verified
Veloci e implacabili
Verified
Top di gamma
Verified
COME SEMPRE da APPLAUSI !!!
Verified
IAFSTORE TOP TOP
Verified
Thank you! Great service
I had an issue with the unit,; because of ne not understanding the sequence of the the buttons to power the unit on. Customer service reached out to me right away and walked me through it, and corre... See more
Verified
Great service and selection, perfect for when on vacation you need some bodybuilding supplies and supplements A+++ RECCOMEND👍
Verified
Awesome online store for buying BODYBUILDING SUPPLIES & Great selection 👍 ❤YAMAMOTO BODYBUILDING SUPPLEMENTS❤
Company details
Information provided by various external sources
IAFSTORE is an online store of sports supplements, health food and cosmetics with over 20.000 products.
Contact info
4.4
Excellent
70K reviews
Replied to 38% of negative reviews
Typically replies within 1 week
I had an issue with the unit,
I had an issue with the unit,; because of ne not understanding the sequence of the the buttons to power the unit on. Customer service reached out to me right away and walked me through it, and corrected the problem.
October 8, 2025
Unprompted review
Verified
Great service and selection A+++
Great service and selection, perfect for when on vacation you need some bodybuilding supplies and supplements A+++ RECCOMEND👍
September 13, 2025
Verified
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Verified
Ordini sempre in ritardo
July 13, 2024
Reply from IAFSTORE
Buongiorno,
siamo spiacenti di leggere una recensione così negativa da parte sua.
Il nostro staff lavora a pieno ritmo per evadere il più celermente possibile gli ordini ricevuti.
Ci rendiamo conto e siamo spiacenti che abbia riscontrato dei rallentamenti nelle spedizioni, questa attesa non è dipesa dalla nostra azienda o dalla nostra volontà, ma a causa dell'elevato volume di ordini ricevuti.
Siamo certi che la qualità dei nostri prodotti e la dedizione nel mondo dell’integrazione che ci contraddistinguono saranno motivo di un futuro acquisto sul nostro sito.
Per qualsiasi assistenza ulteriore, il nostro Servizio Clienti è a sua completa disposizione.
Cordiali saluti.
Verified
sempre efficienti
April 4, 2024
I have only ordered the enerzon…
I have only ordered the enerzon products from you once and I am quite satisfied, but for several months the website only says that there are no deliveries, I tried to write you an email several times but there is no answer, and I really need these products now 🥲
March 23, 2024
Unprompted review
Appalled & Disappointed
I may only express my complete disappointment for the idiotic decision of stopping your distribution in the UK.
It’s been months now, and no - it doesn’t really feel like you are trying to “better your services” or “improving the customers experience” in any way.
You had customers here, and you decided to abandon them.
Disgusting.
November 3, 2023
Unprompted review
Reply from IAFSTORE
Good morning,
we would have contacted you personally but you didn't leave an email contact in your review.
Please be advised that the decision to stop shipping abroad is only temporary and that we will resume as soon as possible.
It wasn't done to lose customers, obviously, but to make improvements and updates to our service.
We realize that our customers are waiting for us and we can confirm that we are doing everything to make the wait as short as possible.
Certain of your understanding we remain at your disposal.
Best regards.
Verified
Top quality!!!
September 25, 2023
Verified
Friendly and professional
July 13, 2023
Verified
Fast efficient service
July 9, 2023
Verified
Great products in excellent price
Excellent customer service, with great packaging and fast shipping.
Also the prices were great and the quality of the products excellent.
July 6, 2023
Verified
Thank you for the fast delivery to the…
Thank you for the fast delivery to the U.S. It has been an excellent experience to order from your company.
July 10, 2023
Verified
Verified
Awesome Company!
Great customer service and selection!
My order always arrives fast!
Thanks!
June 27, 2023
Verified
Excellent delivery
July 3, 2023
Verified
great company and free shipping to uk…
great company and free shipping to uk from around 55 pounds!
June 25, 2023
Verified
Vuestro envío por UPS es una estafa
Vuestro envío por UPS es una estafa, tal y como os he reportado ya a través de mi cuenta, sin haber recibido ninguna respuesta clara.
Ni se cumplen los plazos de envío, los conductores de UPS mienten al informar en sus sistemas (dicen que han intentado la entrega sin pasar por los domicilios, entregan a los puntos de recogida los paquetes al día siguiente, pese a indicar que fueron entregados el día antes...).
Esos puntos de recogida que UPS tiene, están hartos de los líos que les provocan los repartidores¡¡¡
To IAFSTORE: as a on-line shop, having a store in Spanish, you should (at least) to read and understand the comments before answering your standard messages¡¡¡
UPS is not doing what they say, they are lying¡¡¡
Do you have already long messages by DM with all the details, and copy of the claims¡¡¡
Your answer in English, shows how important is to you to take care of your Spanish costumers: nor understanding messages, but answering as if you're the best¡¡¡
UPS has been contracted by IAFSTORE, NOT BY ME¡¡¡
You are responsible of all your sales, while they are not delivered according to the order.
No one from UPS went home. This IS YOUR responsibility¡¡¡
Don't try to elude it¡¡¡
And obviously, the comment is also related to the NOT SOLUTION given by your Team after had contacted them, and sent all the "fake" documents created by the UPS driver. Only IAFSTORE can solve that with UPS.
June 25, 2023
Reply from IAFSTORE
Dear customer
I would like to inform you that as indicated in the tracking, UPS made a first attempt, but the recipient was not present.
Therefore the parcel was delivered to the access point indicated in the tracking.
We are sorry to read this negative review which reviews the courier company and not our company.
Best regards
Verified
Efficienza e convenienza
June 29, 2023
Verified
Best service low price on time delivery
June 21, 2023
Verified
They ship to Canada
They ship to Canada! My husband has stomach issues and found this product in Italy - it was great to find out I could get it sent here for him.
June 26, 2023
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